Java 8 update 181- cannot verify Java
Hi- I bought a new macbook air. Installed Java 8 update 181. I can see the Java icon in system pref.
Two Issues
I cannot verify JAVA install via the Java verify website
Edit exception site list - add button is greyed out.
I need Java to access my office computer remotely. As Java cannot be verified, my office software wont load.
Need help.
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-08-25 19:41:26
Download EtreCheck from https://etrecheck.com
Runtime: 4:16
Performance: Good
Problem: Other problem
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Unsigned files - There are unsigned software installed that could be adware and should be reviewed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Encrypting - A drive is currently encrypting. The computer may run more slowly than normal until the encryption finishes.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
MacBook Air (13-inch, 2017)
MacBook Air Model: MacBookAir7,2
1 1.8 GHz Intel Core i5 (i5-5350U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 3
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB
Color LCD 1440 x 900
Drives:
disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 121.12 GB
disk1s1 - Macintosh HD (APFS) 121.12 GB (39.01 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 121.12 GB (21 MB used)
disk1s3 - Recovery (APFS) [Recovery] 121.12 GB (530 MB used)
disk1s4 - VM (APFS) [APFS VM] 121.12 GB (2.15 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD 121.12 GB (79.29 GB free)
APFS
Mount point: /
Encrypting: 37% done
disk1s4 - VM [APFS VM] 121.12 GB (79.29 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en2: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 5.00 GB available
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: About a day
System Load: 2.27 (1 min ago) 2.33 (5 min ago) 2.14 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.aaa.windscribe.firewall_on.plist
Executable: /bin/bash '/Users/***/Library/Application Support/Windscribe/Windscribe/windscribe_pf.sh'
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist
Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.videostream.launcher.plist
Executable: /Applications/Videostream.app/Contents/Resources/node /Applications/Videostream.app/Contents/Resources/lib/index.js
Launchd: /Library/LaunchDaemons/com.videostream.updater.0.3.4.plist
Executable: /Library/Scripts/Videostream/Videostream.update
Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist
Executable: /Library/Application Support/Citrix Receiver/ctxusbd
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist
Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
7 32-bit apps
Kernel Extensions:
/Library/Application Support/Citrix Receiver
[Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 12.9.1 - SDK 10.9)
/Library/Application Support/Malwarebytes/MBAM/Kext
[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.4 - SDK 10.13)
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 167 Apple tasks |
| [Running] | 118 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 171 Apple tasks |
| [Running] | 126 Apple tasks |
Launch Agents:
| [Running] | com.citrix.ServiceRecords.plist (? 8e6543d - installed 2018-04-28) |
| [Loaded] | com.citrix.AuthManager_Mac.plist (? b095ca60 - installed 2018-04-28) |
| [Running] | com.citrix.ReceiverHelper.plist (? 369731a0 - installed 2018-04-28) |
| [Running] | com.videostream.launcher.plist (? 99a40bd - installed 2017-10-12) |
| [Loaded] | com.oracle.java.Java-Updater.plist (? 4eed2393 - installed 2018-08-21) |
| [Running] | com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-08-06) |
Launch Daemons:
| [Running] | com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-08-06) |
| [Running] | com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2018-08-21) |
| [Running] | com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-08-06) |
| [Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-08-21) |
| [Loaded] | com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2018-04-28) |
| [Loaded] | com.aaa.windscribe.firewall_on.plist (? 5a84d81f - installed 2018-08-24) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) |
| [Running] | com.videostream.updater.0.3.4.plist (? b96b2b8b - installed 2017-10-12) |
User Launch Agents:
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-08-21) |
User Login Items:
Windscribe Application (Windscribe Limited - installed 2018-06-28)
(/Applications/Windscribe.app)
iTunesHelper Application (Apple - installed 2018-08-22)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
CitrixICAClientPlugIn: (installed 2018-08-23)
QuickTime Plugin: (installed 2018-03-28)
JavaAppletPlugin: (installed 2018-08-24)
3rd Party Preference Panes:
Java (installed 2018-07-07)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| kernel_task | Apple | 30 | |
| RTProtectionDaemon | Malwarebytes Corporation | 20 | |
| update_dyld_shared_cache | Apple | 16 | |
| WindowServer | Apple | 13 | |
| java | ? | 9 | /Library/Internet Plug-Ins/JavaAppletPlugin.plugin |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| Google Chrome Helper (16) | Google, Inc. | 1.30 GB | |
| kernel_task | Apple | 778 MB | |
| mdworker (14) | Apple | 314 MB | |
| java | ? | 262 MB | /Library/Internet Plug-Ins/JavaAppletPlugin.plugin |
| Google Chrome | Google, Inc. | 179 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| mDNSResponder | Apple | 335 KB | 104 KB | |
| Windscribe | Windscribe Limited | 23 KB | 5 KB | |
| netbiosd | Apple | 19 KB | 8 KB | |
| apsd | Apple | 5 KB | 7 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| WindowServer | Apple | 6 | |
| java | ? | 3 | /Library/Internet Plug-Ins/JavaAppletPlugin.plugin |
| Google Chrome Helper (16) | Google, Inc. | 1 | |
| Google Chrome | Google, Inc. | 0 | |
| mdworker (14) | Apple | 0 |
Virtual Memory Information:
| Available RAM | 3.25 GB |
| Free RAM | 39 MB |
| Used RAM | 4.75 GB |
| Cached files | 3.21 GB |
| Swap Used | 110 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Videostream | 0.3.4 | 2018-08-21 |
| iTunes | 12.8 | 2018-08-22 |
| Malwarebytes for Mac | 1.0 | 2018-08-22 |
| Microsoft Office 2016 for Mac | 15.13.3 | 2018-08-22 |
| JDK 8 Update 181 | 1.1 | 2018-08-23 |
| Citrix Receiver | 12.9.1 | 2018-08-23 |
| dbRASweb Autoconfiguration | 1.1.1 | 2018-08-23 |
| Java 8 Update 181 | 1.0 | 2018-08-24 |
End of report
MACBOOK AIR (13-INCH, 2017), macOS High Sierra (10.13.4)