Java 8 update 181- cannot verify Java

Hi- I bought a new macbook air. Installed Java 8 update 181. I can see the Java icon in system pref.


Two Issues


I cannot verify JAVA install via the Java verify website

Edit exception site list - add button is greyed out.


I need Java to access my office computer remotely. As Java cannot be verified, my office software wont load.


Need help.


EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-08-25 19:41:26

Download EtreCheck from https://etrecheck.com

Runtime: 4:16

Performance: Good


Problem: Other problem


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Unsigned files - There are unsigned software installed that could be adware and should be reviewed.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Encrypting - A drive is currently encrypting. The computer may run more slowly than normal until the encryption finishes.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown - Your machine shut down abnormally.


Hardware Information:

MacBook Air (13-inch, 2017)

MacBook Air Model: MacBookAir7,2

1 1.8 GHz Intel Core i5 (i5-5350U) CPU: 2-core

8 GB RAM - Not upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600 ok

BANK 1/DIMM0 - 4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 3


Video Information:

Intel HD Graphics 6000 - VRAM: 1536 MB

Color LCD 1440 x 900


Drives:

disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x4 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 121.12 GB

disk1s1 - Macintosh HD (APFS) 121.12 GB (39.01 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 121.12 GB (21 MB used)

disk1s3 - Recovery (APFS) [Recovery] 121.12 GB (530 MB used)

disk1s4 - VM (APFS) [APFS VM] 121.12 GB (2.15 GB used)


Mounted Volumes:

disk1s1 - Macintosh HD 121.12 GB (79.29 GB free)

APFS

Mount point: /

Encrypting: 37% done


disk1s4 - VM [APFS VM] 121.12 GB (79.29 GB free)

APFS

Mount point: /private/var/vm


Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en2: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 5.00 GB available


System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About a day

System Load: 2.27 (1 min ago) 2.33 (5 min ago) 2.14 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/com.aaa.windscribe.firewall_on.plist

Executable: /bin/bash '/Users/***/Library/Application Support/Windscribe/Windscribe/windscribe_pf.sh'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist

Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist

Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.videostream.launcher.plist

Executable: /Applications/Videostream.app/Contents/Resources/node /Applications/Videostream.app/Contents/Resources/lib/index.js

Launchd: /Library/LaunchDaemons/com.videostream.updater.0.3.4.plist

Executable: /Library/Scripts/Videostream/Videostream.update

Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist

Executable: /Library/Application Support/Citrix Receiver/ctxusbd

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist

Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

7 32-bit apps


Kernel Extensions:

/Library/Application Support/Citrix Receiver

[Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 12.9.1 - SDK 10.9)


/Library/Application Support/Malwarebytes/MBAM/Kext

[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.4 - SDK 10.13)


System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 167 Apple tasks
[Running] 118 Apple tasks
[Other] One Apple task


System Launch Daemons:

[Not Loaded] 37 Apple tasks
[Loaded] 171 Apple tasks
[Running] 126 Apple tasks


Launch Agents:

[Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2018-04-28)
[Loaded] com.citrix.AuthManager_Mac.plist (? b095ca60 - installed 2018-04-28)
[Running] com.citrix.ReceiverHelper.plist (? 369731a0 - installed 2018-04-28)
[Running] com.videostream.launcher.plist (? 99a40bd - installed 2017-10-12)
[Loaded] com.oracle.java.Java-Updater.plist (? 4eed2393 - installed 2018-08-21)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-08-06)


Launch Daemons:

[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-08-06)
[Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2018-08-21)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-08-06)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-08-21)
[Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2018-04-28)
[Loaded] com.aaa.windscribe.firewall_on.plist (? 5a84d81f - installed 2018-08-24)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15)
[Running] com.videostream.updater.0.3.4.plist (? b96b2b8b - installed 2017-10-12)


User Launch Agents:

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-08-21)


User Login Items:

Windscribe Application (Windscribe Limited - installed 2018-06-28)

(/Applications/Windscribe.app)

iTunesHelper Application (Apple - installed 2018-08-22)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins:

CitrixICAClientPlugIn: (installed 2018-08-23)

QuickTime Plugin: (installed 2018-03-28)

JavaAppletPlugin: (installed 2018-08-24)


3rd Party Preference Panes:

Java (installed 2018-07-07)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPULocation
kernel_taskApple30
RTProtectionDaemonMalwarebytes Corporation20
update_dyld_shared_cacheApple16
WindowServerApple13
java?9 /Library/Internet Plug-Ins/JavaAppletPlugin.plugin


Top Processes by Memory:

Process (count)SourceRAM usageLocation
Google Chrome Helper (16)Google, Inc.1.30 GB
kernel_taskApple778 MB
mdworker (14)Apple314 MB
java?262 MB/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
Google ChromeGoogle, Inc.179 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple335 KB104 KB
WindscribeWindscribe Limited23 KB5 KB
netbiosdApple19 KB8 KB
apsdApple5 KB7 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
WindowServerApple6
java?3/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
Google Chrome Helper (16)Google, Inc.1
Google ChromeGoogle, Inc.0
mdworker (14)Apple0


Virtual Memory Information:

Available RAM3.25 GB
Free RAM39 MB
Used RAM4.75 GB
Cached files3.21 GB
Swap Used110 MB


Software Installs (past 30 days):

NameVersionInstall Date
Videostream0.3.42018-08-21
iTunes12.82018-08-22
Malwarebytes for Mac1.02018-08-22
Microsoft Office 2016 for Mac15.13.32018-08-22
JDK 8 Update 1811.12018-08-23
Citrix Receiver12.9.12018-08-23
dbRASweb Autoconfiguration1.1.12018-08-23
Java 8 Update 1811.02018-08-24





End of report

MACBOOK AIR (13-INCH, 2017), macOS High Sierra (10.13.4)

Posted on Aug 25, 2018 12:08 PM

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Java 8 update 181- cannot verify Java

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