Wholewheatpb Author

Level 1

8 points

How to remove an old mail certificate

I deleted a mail account on my iPhone last year. Recentlay I’m getting notiflocations that the certificate is no longer valid. I looked for a profile under General and can’t find one. The notification pops up many times per day. I can read the certificate but cannot delete it. Ideas please.

Posted on Aug 26, 2018 4:41 AM

Reply

Similar questions

S/MIME Certificate Selection Hi, On my iPhone 11 Pro Max I have an S/MIME certificate installed for my iCloud email account. It expired. I obtained another S/MIME certificate, emailed it to myself, and installed it. The issue is I can't select the new certificate for my iCloud account. It still uses the old certificate. How do I select the new certificate? That is possible for other email addresses, but I can't see where to select the new certificate for the iCloud email address.
1573 3
How do I trust my email host certificate again? I use a 3rd party email. The certificate expired and then renewed. On my Mac I was able to fix the email by saying "always trust" the cert. But I do not see a way to do this on IOS. I see that I can delete and recreate the account - but this will be a last resort... https://supporthost.com/email-certificate/ How can I "trust" my email host certificate again on my iPhone? Thanks Dave
11064 8
How to eliminate certificates from iPhone After deleting the email account, the certificate that my company had installed on my iPhone is still there and I would like to eliminate it. However, when I enter the phone at Device Management, I see the certificates but I cannot delete them. is there a way to do this manually? Thank you!
832 1

3 replies

Level 10

209,808 points

Aug 26, 2018 11:49 AM in response to Wholewheatpb

I would try and contact http://www.netsam.com/ContactUs.aspx

They could have the correct answer.

Giulio

Reply

Level 10

209,808 points

Aug 26, 2018 5:43 AM in response to Wholewheatpb

Was it an Exchange mail account?

Trust manually installed certificate profiles in iOS - Apple Support

Regards

Giulio

Reply

Wholewheatpb Author

Level 1

8 points

Aug 26, 2018 10:03 AM in response to ProustGiulio

Thank you for responding. The email account is not exchange. I should have saved a screenshot.

The server is mail.netsam.com and I seem to recall that it was set up as “other”.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to remove an old mail certificate

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up