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Is this email add really from Apple Support? mobileametimownloadediscoveworldamou7350130274@appstoredockmurn?

I got a purchase reminder today from Apple Support using this email address: mobileametimownloadediscoveworldamou7350130274@appstoredockmurn It says they are reminding me of a recent purchase---an online game called magic rush. I don't buy online games, nor shop using my Apple ID so I was really bothered. When I look at the official invoice which they attached to the email the purchase was billed to somebody in the US! What is this all about? Is this just a SPAM? I'm confused. 😟 Help please!

Posted on Sep 1, 2018 2:52 AM

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Posted on Sep 1, 2018 5:54 AM

Check your purchases history.


Purchase History Review



Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams



Identifying legitimate emails from the iTunes Store



Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

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Question marked as Best reply

Sep 1, 2018 5:54 AM in response to margaretfromibaraki

Check your purchases history.


Purchase History Review



Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams



Identifying legitimate emails from the iTunes Store



Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

Is this email add really from Apple Support? mobileametimownloadediscoveworldamou7350130274@appstoredockmurn?

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