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8 points

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Hello everyone, I noticed my Mac is running slow. I have a MPro mid-2012 non retina. This is the result after asking for a report in etrecheck. Please let me know if there's anything I can do to make my system faster and just avoid the system lag that happens most of the time. Is there anything that I need to uninstall? or install? Thank you so much! Help would be very much appreciated folks ü

EtreCheck version: 3.4.2 (436)

Report generated 2018-09-01 21:26:19

Download EtreCheck from http://etrecheck.com

Runtime: 28:17

Performance: Poor

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

Click the [Clean up] link to delete unused files.

Problem: Computer is restarting

Hardware Information:ⓘ

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless:
en1: 802.11 a/b/g/n

Battery: Health = Check Battery - Cycle count = 745

Video Information:ⓘ

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800

Disk Information:ⓘ

APPLE HDD HTS545050A7E362 disk0: (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[CoreStorage Container]: 499.25 GB

Recovery HD (disk0s3 - Journaled HFS+) <not mounted>
[Recovery]: 650 MB

USB Information:ⓘ

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB20Bus

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Virtual disks:ⓘ

APPLE HDD Survivor (disk1 - Journaled HFS+) /
[Startup]: 498.88 GB (231.74 GB free)

Physical disk: disk0s2 499.25 GB Online

System Software:ⓘ

Operating system information not found!

Configuration files:ⓘ

/etc/hosts - Count: 22

Possible adware:ⓘ

Unknown file: /System/Library/LaunchAgents/com.apple.SafariBookmarksSyncAgent.plist

/System/Library/CoreServices/SafariSupport.bundle/Contents/MacOS/SafariBookmarks SyncAgent

Unknown file: /System/Library/LaunchDaemons/com.apple.configureLocalKDC.plist

/usr/libexec/configureLocalKDC

Unknown file: /System/Library/LaunchDaemons/com.apple.emlog.plist

/usr/libexec/emlog.pl -l

Unknown file: /System/Library/LaunchDaemons/com.apple.gkreport.plist

/usr/libexec/gkreport

Unknown file: /System/Library/LaunchDaemons/com.apple.locate.plist

/usr/libexec/locate.updatedb

Unknown file: /System/Library/LaunchDaemons/org.apache.httpd.plist

/usr/sbin/httpd-wrapper -D FOREGROUND

Unknown file: /System/Library/LaunchDaemons/ssh.plist

/usr/libexec/sshd-keygen-wrapper -i

Unknown file: ~/Library/Caches/com.apple.Safari/Extensions/LastPass-2.safariextension/Untitle d.safariextension

Unknown file: ~/Library/Safari/Extensions/LastPass-2.safariextz

9 possible adware files found. [Remove/Report]

Clean up:ⓘ

/System/Library/LaunchAgents/com.apple.bluetooth.PacketLogger.plist

/AppleInternal/DevTools/Hardware/PacketLogger.app/Contents/MacOS/PacketLogger

Executable not found!

/System/Library/LaunchDaemons/com.apple.airplaydiagnostics.server.mac.plist

/AppleInternal/Applications/AirPlayDiagnostics.app/Contents/Resources/AirPlayDia gnosticsServer

Executable not found!

/System/Library/LaunchDaemons/com.apple.mobile.keybagd.plist

/usr/libexec/keybagd -t 15

Executable not found!

~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist

/Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv

Executable not found!

4 orphan files found. [Clean up]

Kernel Extensions:ⓘ

/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (5.1.24) [Lookup]

[loaded] org.virtualbox.kext.VBoxNetAdp (5.1.24) [Lookup]

[loaded] org.virtualbox.kext.VBoxNetFlt (5.1.24) [Lookup]

[loaded] org.virtualbox.kext.VBoxUSB (5.1.24) [Lookup]

/System/Library/Extensions

[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Lookup]

Startup Items:ⓘ

TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

Startup items no longer function in OS X Yosemite or later

System Launch Agents:ⓘ

[running] com.apple.SafariBookmarksSyncAgent.plist (? 5da03215 2bda711a - installed 2018-07-10)

[loaded] com.apple.bluetooth.PacketLogger.plist (? ? ? - installed 2016-12-07) - /AppleInternal/DevTools/Hardware/PacketLogger.app/Contents/MacOS/PacketLogger: Executable not found!

[loaded] com.openssh.ssh-agent.plist (Apple, Inc. - installed 2017-07-15) [Lookup]

[not loaded] 6 Apple tasks

[loaded] 181 Apple tasks

[running] 95 Apple tasks

[killed] One Apple task

one process killed due to insufficient RAM

System Launch Daemons:ⓘ

[loaded] com.apple.airplaydiagnostics.server.mac.plist (? ? ? - installed 2016-10-13) - /AppleInternal/Applications/AirPlayDiagnostics.app/Contents/Resources/AirPlayDi agnosticsServer: Executable not found!

[loaded] com.apple.configureLocalKDC.plist (Shell Script fdaa81a4 - installed 2016-07-31)

[running] com.apple.driver.ethcheck.plist (? abbd09ec 0 - installed 2017-07-15)

[running] com.apple.driver.ethcheckthunderbolt.plist (? 95c4d5ad 0 - installed 2017-07-15)

[not loaded] com.apple.emlog.plist (Shell Script 24984d78 - installed 2016-07-31)

[loaded] com.apple.gkreport.plist (Shell Script 602379f1 - installed 2016-11-29)

[not loaded] com.apple.jetsamproperties.Mac.plist (? ee96c1e8 ? - installed 2017-04-21)

[not loaded] com.apple.locate.plist (Shell Script 901bcab3 - installed 2016-07-31)

[failed] com.apple.mobile.keybagd.plist (? ? ? - installed 2016-11-11) - /usr/libexec/keybagd: Executable not found!

[loaded] com.apple.postfix.newaliases.plist (Shell Script dd5d53f9 - installed 2016-09-24)

[loaded] com.vix.cron.plist (Apple, Inc. - installed 2017-07-15) [Lookup]

[not loaded] org.apache.httpd.plist (Shell Script 4f12bccd - installed 2016-08-09) [Lookup]

[not loaded] org.cups.cups-lpd.plist (Apple, Inc. - installed 2018-06-28) [Lookup]

[running] org.cups.cupsd.plist (? 2322eb96 0 - installed 2018-06-28) [Lookup]

[not loaded] org.net-snmp.snmpd.plist (Shell Script 440756a - installed 2016-07-31) [Lookup]

[not loaded] org.ntp.ntpd.plist (Shell Script 352be8e5 - installed 2016-07-31) [Lookup]

[not loaded] org.openldap.slapd.plist (Apple, Inc. - installed 2017-07-15) [Lookup]

[loaded] org.postfix.master.plist (Apple, Inc. - installed 2018-06-28) [Lookup]

[not loaded] ssh.plist (Shell Script edc54f2c - installed 2016-11-15) [Lookup]

[not loaded] 34 Apple tasks

[loaded] 170 Apple tasks

[running] 96 Apple tasks

[killed] One Apple task

one process killed due to insufficient RAM

Launch Agents:ⓘ

[not loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01) [Lookup]

[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-08-06) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 7c8e797c 41c76fb7 - installed 2018-05-29) [Lookup]

[not loaded] org.freedesktop.dbus-session.plist (? 5d31cfb1 fe0881c6 - installed 2017-12-24) [Lookup]

[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2014-08-12) [Lookup]

Launch Daemons:ⓘ

[loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-10-19) [Lookup]

[running] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-06-01) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-06-01) [Lookup]

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-28) [Lookup]

[running] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-05-29) [Lookup]

[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-08-06) [Lookup]

[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-08-06) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-04-02) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2018-03-29) [Lookup]

[running] me.hide.osxhelper.plist (EVENTURE LTD. - installed 2018-05-03) [Lookup]

[loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2018-05-05) [Lookup]

[not loaded] org.freedesktop.dbus-system.plist (? e1cd8f49 fe0881c6 - installed 2017-12-24) [Lookup]

[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2014-08-12) [Lookup]

[not loaded] org.virtualbox.startup.plist (? 0 ? - installed (null)) [Lookup]

User Launch Agents:ⓘ

[loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-19) [Lookup]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2018-05-29) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2018-05-15) [Lookup]

[loaded] com.valvesoftware.steamclean.plist (? 500417fa 4973a964 - installed 2018-08-18) [Lookup]

[loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (Jonathan Bullard - installed 2018-03-28) [Lookup]

[not loaded] org.virtualbox.vboxwebsrv.plist (? e782d02b 0 - installed 2017-07-24) [Lookup] - /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv: Executable not found!

User Login Items:ⓘ

SmoothScroll Application - Hidden

(/Applications/SmoothScroll.app)

CleanMyMac 3 Menu Application (? 0 - installed 2017-12-19)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

Internet Plug-ins:ⓘ

QuickTime Plugin: 7.7.3 (installed 2018-08-01)

JavaAppletPlugin: Java 8 Update 171 build 11 (installed 2018-05-29) Check version

Safari Extensions:ⓘ

[enabled] iGetter Extension - Presenta Ltd. - http://www.igetter.net/ (installed 2016-11-05)

[not loaded] LastPass (installed 2018-06-20)

[enabled] Grammarly for Safari - Grammarly - https://www.grammarly.com (installed 2018-05-21)

3rd Party Preference Panes:ⓘ

Flash Player (installed 2018-07-28) [Lookup]

Java (installed 2018-05-29) [Lookup]

Tuxera NTFS (installed 2018-05-29) [Lookup]

Time Machine:ⓘ

Time Machine information requires OS X 10.8 "Mountain Lion" or later.

Top Processes by CPU:ⓘ

5%
WindowServer

4%
defaults

4%
kernel_task

3%
Evernote

3%
CleanMyMac 3 Menu

Top Processes by Memory:ⓘ

651 MB kernel_task

203 MB Google Chrome

193 MB CleanMyMac 3

141 MB Google Chrome Helper

136 MB Finder

Virtual Memory Information:ⓘ

893 MB Available RAM

21 MB Free RAM

3.13 GB
Used RAM

872 MB Cached files

2 MB Swap Used

Software installs:ⓘ

Evernote: 7.3.1 (installed 2018-08-12)

Adobe Flash Player:
(installed 2018-08-15)

Adobe Pepper Flash Player:
(installed 2018-08-15)

Evernote: 7.4 (installed 2018-08-17)

Install information may not be complete.

MacBook Pro, iOS 10.1.1

Posted on Sep 1, 2018 6:28 AM

Reply

Answer 1

rkaufmann87

Level 10

149,376 points

Sep 1, 2018 7:59 AM in response to userjulio

In addition, uninstall Chrome and begin using Safari. Chrome is a well known RAM resource hog, your system is starved for RAM as it is and you have added Chrome, adware and the worst than worthless CleanMyMac app.

Reply

Answer 2

ckuan

Level 10

121,826 points

Sep 1, 2018 7:07 AM in response to userjulio

First thing: uninstall MacPaw Clean My Mac.

It didn't clean up your Mac but only messed up your system, useless software.

Clean up all the possible Adware.

Restart etrecheck and see what is done.

Reply

Answer 3

rccharles

Level 6

13,047 points

Sep 1, 2018 1:37 PM in response to userjulio

MacPaw Clean My Mac

It's on of the worst.

R

Reply

Answer 4

Allan Jones

Level 10

83,680 points

Sep 1, 2018 10:10 AM in response to userjulio

Hello Julio!

I wonder if CleanMyMac helps even a little bit to increase the performance of my mac.

No. Period. If you are trying to mentally justify spending money on CMM, let it go as a costly lesson. Every non-Apple product with has ads scattered all over the web that claim to clean, tune-up, wash the windows, or change your Mac's diaper are scams. The reason is that the modern Mac OS is well-equipped to already do what these con artists claim to offer. The performance hit comes when these interlopers compete with the processes that MacOS has in place to do needed maintenance actions. There is ONE exception--Malwarebytes. We trust it.

That model MBP is the one that is most improved by user-installable hardware upgrades but your disk is in such a mess right now that I cannot recommend any action other than a major clean-up. You have adware, a corrupted configuration file, Chrome, and a bad battery. Also your OS is so old that Etrecheck could not read it. Please do "About ths Mac.." and report what OS is installed. That can affect how to implement software upgrade recommendations.

In short, consider a complete erase and reinstall of your current OS to start clean. Then make the OS current, then consider hardware upgrades. If you transfer the mess on your drive now to a new one, the mess is still there.

Lets look at costs for upgrades I'd recommend doing after a major clean-up:

new Battery at Apple (they still service that model) -- US$129
8GB RAM from OWC -- US$68
500GB SATA 6GBps Solid State Drive Kit from OWC: US$167
Replacement drive cable for SSD install (should always be changed with changing the hard drive) US$15

That's US$379. Are you considering that much expense? Some money could be saved by going to a smaller SSD but you've already used over 250GB of your current drive and the next size down is 250GB--a misfit for sure. Other than a new battery, those items exact match the current config of my MBP13 of the same model running OS 10.13.6. It is very fast, completing an Etrecheck run in about 2-1/2 minutes.

Reply

Answer 5

userjulio Author

Level 1

8 points

Sep 1, 2018 7:10 AM in response to ckuan

Hi ckuan, appreciate that! I realized that I wasn't able to remove the adwares because it's not updated so I just installed the latest from their site. I already deleted the Clean my mac, and will surely remove the adwares.

I wonder if CleanMyMac helps even a little bit to increase the performance of my mac. Does it? Coz sometimes when files are cluttering around my system, it's the only third party app to go --since I have no idea of any other.

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