Swollen battery and destroyed trackpad.

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Swollen battery and destroyed trackpad.

I have a MacBook Pro 13'' from 2011 as my second computer. After not being used for a while, I used it again without problems on the 28th of August, with the original charger plugged in. I turned off the computer after use.

Yesterday, the 2nd of September, six days later, I opened the MacBook again and discovered that the battery had swollen and destroyed the trackpad.

I have googled the problem, and it seems that swollen battery is a reoccurring issue. Can I expect Apple to do anything about it, despite that the warranty has expired? I am afraid that it is not worth repairing such an old computer.

MacBook, OS X El Capitan (10.11.6), null

Posted on Sep 3, 2018 2:41 AM

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Answer 1

Sep 3, 2018 8:39 AM in response to sarsol92

All you can do is take in and let them tell you what they can do and not do. Go from there making your decision as to how to proceed:

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test

https://www.apple.com/retail/geniusbar/

https://checkcoverage.apple.com/

https://support.apple.com/my-support

https://support.apple.com/en-lamr/aasp-program

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Swollen battery and destroyed trackpad.

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