my iphone x makes phone calls and takes pictures at random when nobody is near the phonr any fix??

iPhone x phantom dialing and photo shoots

Posted on Sep 3, 2018 9:26 PM

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Question marked as Top-ranking reply

Posted on Sep 4, 2018 2:10 PM

Hey Sober1962,

I see that your iPhone is having trouble with dialing and taking pictures when it's not being touched. I'd like to help out.

Does this happen with the case taken off as well as any screen protectors? Sometimes screen protectors or cases can interfere with the touch display. Also try restarting the iPhone.

If you're still having trouble, the best step would be to determine if the issue is hardware or software related by restoring the iPhone and setting it up as new.

Make sure you have a good backup of your device: How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are ready to restore please follow this article: Restore your iPhone, iPad, or iPod to factory settings - Apple Support

If the issue persists after restoring and setting up as new, the issue will be hardware related and will likely require service at that point. If the issue appears resolved, then restore the backup to the iPhone.
Take care!

2 replies
Question marked as Top-ranking reply

Sep 4, 2018 2:10 PM in response to Sober1962

Hey Sober1962,

I see that your iPhone is having trouble with dialing and taking pictures when it's not being touched. I'd like to help out.

Does this happen with the case taken off as well as any screen protectors? Sometimes screen protectors or cases can interfere with the touch display. Also try restarting the iPhone.

If you're still having trouble, the best step would be to determine if the issue is hardware or software related by restoring the iPhone and setting it up as new.

Make sure you have a good backup of your device: How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are ready to restore please follow this article: Restore your iPhone, iPad, or iPod to factory settings - Apple Support

If the issue persists after restoring and setting up as new, the issue will be hardware related and will likely require service at that point. If the issue appears resolved, then restore the backup to the iPhone.
Take care!

Sep 4, 2018 2:13 PM in response to Sober1962

To MoonJ's excellent response, I can add this. If those tips don't help, when does this happen? If it is only when the phone is plugged in, you have a bad lightning cable. Replace it with one from Apple or certified as Made for iPhone. If it happens all the time your phone probably has a bad digitizer, and the screen needs to be replaced.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iphone x makes phone calls and takes pictures at random when nobody is near the phonr any fix??

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