EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-09-05 08:27:04
Download EtreCheck from https://etrecheck.com
Runtime: 2:22
Performance: Excellent
Problem: Other problem
Description:
DirecTV Now streaming video will not play in Safari. Video shows for a couple seconds then an error message is displayed. Will work in Chrome on same machine but not in Safari.
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup- Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files- There are unsigned software file installed. They appear to be legitimate but should be reviewed.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown- Your machine shut down abnormally.
Hardware Information:
Mac Pro (Late 2013)
Mac Pro Model: MacPro6,1
1 3.5 GHz 6-Core Intel Xeon E5 (Xeon(R)) CPU: 6-core
32 GB RAM - Upgradeable
DIMM1 - 8 GB DDR3 ECC 1866 ok
DIMM2 - 8 GB DDR3 ECC 1866 ok
DIMM3 - 8 GB DDR3 ECC 1866 ok
DIMM4 - 8 GB DDR3 ECC 1866 ok
Video Information:
AMD FirePro D700 - VRAM: 6144 MB
AMD FirePro D700 - VRAM: 6144 MB
HP E242 1920 x 1200 @ 60 Hz
HP E242 1920 x 1200
HP E242 1920 x 1200 @ 60 Hz
Drives:
disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 250.79 GB
disk1s1 - Macintosh HD (APFS) 250.79 GB (156.98 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB (20 MB used)
disk1s3 - Recovery (APFS) [Recovery] 250.79 GB (519 MB used)
disk1s4 - VM (APFS) [APFS VM] 250.79 GB (20 KB used)
Mounted Volumes:
disk1s1 - Macintosh HD 250.79 GB (93.13 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 250.79 GB (93.13 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Ethernet 1
Interface en1: Ethernet 2
Interface en2: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en9: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 3.05 GB available
System Software:
macOS High Sierra 10.13.6 (17G65)
Time since boot: About a day
System Load: 1.57 (1 min ago) 1.47 (5 min ago) 1.40 (15 min ago)
Security:
| System | Status |
|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
8 32-bit apps
Kernel Extensions:
/System/Library/Extensions
[Not Loaded] EyeTVAfaTechHidBlock.kext (1.1)
[Not Loaded] EyeTVCinergy450AudioBlock.kext (1.1)
[Not Loaded] EyeTVCinergyXSAudioBlock.kext (1.1)
[Not Loaded] EyeTVEmpiaAudioBlock.kext (1.1)
[Not Loaded] EyeTVVoyagerAudioBlock.kext (1.1)
System Launch Agents:
| [Not Loaded] | 9 Apple tasks |
| [Loaded] | 164 Apple tasks |
| [Running] | 120 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 183 Apple tasks |
| [Running] | 116 Apple tasks |
Launch Agents:
| [Loaded] | com.oracle.java.Java-Updater.plist (? df3a7ac4 - installed 2018-08-17) |
| [Running] | com.privateinternetaccess.osx.PIA-VPN.plist (London Trust Media Incorporated - installed 2018-08-27) |
Launch Daemons:
| [Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-08-17) |
| [Loaded] | jp.co.canon.MasterInstaller.plist (Canon Inc. - installed 2017-12-11) |
User Launch Agents:
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-08-15) |
| [Loaded] | com.valvesoftware.steamclean.plist (? 0 - installed 2018-08-28) |
User Login Items:
iTunesHelper Application (Apple - installed 2018-08-15)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
JavaAppletPlugin: (installed 2018-08-17)
QuickTime Plugin: (installed 2018-08-15)
Silverlight: (installed 2018-08-15)
3rd Party Preference Panes:
Java (installed 2018-07-07)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| WindowServer | Apple | 5 |
| Messages | Apple | 4 |
| kernel_task | Apple | 1 |
| launchd | Apple | 0 |
| nwjs Helper | London Trust Media Incorporated | 0 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| kernel_task | Apple | 1.63 GB |
| com.apple.WebKit.WebContent (2) | Apple | 514 MB |
| mdworker (13) | Apple | 501 MB |
| Messages | Apple | 222 MB |
| spindump | Apple | 184 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| mDNSResponder | Apple | 15 MB | 3 MB |
| com.apple.WebKit.Networking | Apple | 682 KB | 51 KB |
| Mail | Apple | 107 KB | 51 KB |
| SystemUIServer | Apple | 20 KB | 860 B |
| apsd | Apple | 9 KB | 9 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| WindowServer | Apple | 4 |
| Messages | Apple | 3 |
| nwjs Helper | London Trust Media Incorporated | 0 |
| ruby (2) | ? | 0 | /Applications/Private Internet Access.app |
| syncdefaultsd | Apple | 0 |
Virtual Memory Information:
| Available RAM | 25.53 GB |
| Free RAM | 20.90 GB |
| Used RAM | 6.47 GB |
| Cached files | 4.63 GB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Microsoft Silverlight Internet Browser Plugin | 5.1.50901.0 | 2018-08-15 |
| Numbers | 5.0 | 2018-08-17 |
| Java 8 Update 181 | 1.0 | 2018-08-17 |
| Pages | 7.0 | 2018-08-17 |
| WiFi Explorer | 2.4.2 | 2018-08-17 |
| Keynote | 8.0 | 2018-08-17 |
| Gatekeeper Configuration Data | 153 | 2018-08-28 |
Diagnostics Information (past 7 days):
2018-09-04 14:22:29 Last Shutdown Cause: 3 - Hard shutdown
End of report