iPhone 6s Plus - low battery alert missing
Since a couple of days my iPhone 6s plus with iOS 11.4 does not show the low battery alert (where I may choose to set Energy Saving Mode) when hitting 20% and simply goes on draining the battery (whose icon becomes red).
Regardless of whether I set Energy Saving Mode afterwards, no alert shows up at 10%.
Also, connecting the changer regularly changes the phone but does not produce any sound as it used to before.
What can this be?
How can I solve it?
Thank you very much
iPhone 6s Plus, iOS 11.3, 64Gb, Gold