im not able to activate apple music on my ipad
I used the Verizon promo to get 6 months of Apple Music and I was given a link to go to, Applemusic.com/carrier but when I go to the link on my iPad it just says I don’t have a subsc through Verizon, wh
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User profile for user:
Leanne_68
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Community Specialist
Hello Zaeb,
Thank you for using Apple Support Communities! I understand that you're encountering some issues using an Apple Music promotion. I would be happy to help point you towards a resolution.
If you're running in to this error when attempting to enroll in the 6-month Apple Music trial, try visiting that link using a computer or smartphone instead. Check out the "How do I sign up for the Apple Music promotion" section here for more information:
Apple Music Promotion FAQs | Verizon Wireless
If you have already started your Apple Music subscription, and you're encountering that message when attempting to listen to music on your iPad, let's confirm that you are signed in to Settings > iTunes & App Store with the same Apple ID that you used to start the subscription. After that, let us know what you see when you open the Music app on your iPad:
Listen to music and more in the Music app - Apple Support
Cheers!
Thank you for using Apple Support Communities! I understand that you're encountering some issues using an Apple Music promotion. I would be happy to help point you towards a resolution.
If you're running in to this error when attempting to enroll in the 6-month Apple Music trial, try visiting that link using a computer or smartphone instead. Check out the "How do I sign up for the Apple Music promotion" section here for more information:
Apple Music Promotion FAQs | Verizon Wireless
If you have already started your Apple Music subscription, and you're encountering that message when attempting to listen to music on your iPad, let's confirm that you are signed in to Settings > iTunes & App Store with the same Apple ID that you used to start the subscription. After that, let us know what you see when you open the Music app on your iPad:
Listen to music and more in the Music app - Apple Support
Cheers!