2018 MacBook Pro randomly losing WiFi connection

My month-old Mac has randomly started dropping my WiFi connection without any notification. One moment it's working fine, the next I'm offline. According to the WiFi dropdown in the menubar, my machine is behaving as if I had clicked to disconnect from the network; WiFi is on but not connected, all networks that should be in the list of nearby networks are there, and clicking on my network connects back up in under a second and I'm back to working again online... until it drops again anywhere from ten minutes to a few hours later.

This issue started almost immediately after installing "macOS High Sierra 10.13.6 Supplemental Update 2 for MacBook Pro (2018)" from the Mac App Store and is affecting me on any WiFi network I connect to now if I'm connected long enough. It's usually just a minor inconvenience, but if it went down at just the wrong time it could cause serious issues with what I use it for. My 2011 MacBook Pro, also running macOS 10.13.6 but without the update specific to the 2018 model, doesn't have this issue... nor does any other device in the house, including a 2014 MacBook Pro, two 2007 MacBooks, and a 2009 iMac which are also all on the latest versions of macOS that they support. (Same for all the iPhones, iPads, and Apple TVs in the home) It looks like this bug is reserved for those with the latest and greatest portable Macs, so I'm out of luck until a fix comes around.


Does anyone have any ideas as to what may be causing this? I'm pretty sure it's an issue with the recent update; my Mac doesn't have a whole lot on it yet besides Apple apps and Adobe Creative Cloud software, and I don't browse anywhere or download anything from anywhere that could have given me anything unpleasant on my system. I basically treat this thing like a baby, so there seriously shouldn't be any issues with it already. My MacBook Pro and AirPort Extreme are both on the latest software version they have available, and I've troubleshooted both devices.

MacBook Pro (15-inch, 2018), macOS High Sierra (10.13.6), TimBook Pro

Posted on Sep 10, 2018 10:37 PM

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Posted on Apr 11, 2019 2:26 PM

So, after more analysis I found this issue only repeatable when I had ANYTHING plugged into USB-C


This hard to find article explains the problem. https://support.apple.com/en-au/HT201163

If your USB device has a cable long enough that you can move the device, place it away from your Mac—and make sure not to place it behind your Mac, or near the hinge of its display. The antennas for Wi-Fi and Bluetooth are located there, and USB 3 devices placed there might interfere with your wireless connections.


Some Genius decided to put the USB-C ports right next to the WiFi antenna. The noise for a in proximity USB-C device can cause the issues reports. Sounds like a significant design flaw IMHO. Fixed by using a non-apple USBC hub with a longer cable than the apple designed USBC dongle. Also have USBC extension cables on order.

239 replies

Apr 7, 2019 4:55 PM in response to TimsTech

I know it's been some time since this was posted, but I think I found a solution. I was getting drops from my wifi connection once every 30-60seconds, but for whatever reason, only on my 2.4Ghz wifi. The 5Ghz would not express this issue.


At any rate, I solved the problem in Mojave 10.14.4, it seems, by connecting to the wifi in question and doing the following:


  • System Preferences
  • Network
  • Wifi > Advanced
  • TCP/IP tab
  • Configure IPv6 - change from "automatic" to "manually"


I did not fill out the fields there at all (router, etc)

Apr 19, 2019 12:33 PM in response to cgn1026

I think you hit it spot on...I had recently enabled "Allow your Apple Watch to unlock your Mac" even though I have the touch id and that is when I started seeing wifi dropping off at random times. Of course, at the time I didn't equate the 2 events until I came across your post. After I disabled "Allow your Apple Watch to unlock your Mac", all appears to be good again. I'll post back if things start to go south again though...

May 17, 2019 10:41 AM in response to BDAqua

I purposefully removed all USB devices. Just have power plugged in.


I have a Samsung phone always nearby, as one does. There is a TV and PS4 about 10 feet away. Kitchen items are far enough away. I should note again that my 2015 Macbook is used in the same location without issues.


I'm currently looking at the manpage for networksetup to see if I can use it to detect the issue and reconnect automatically. I'll be back...

May 18, 2019 6:46 PM in response to d--bar

Recapping the steps that gave me relief...

  • Disabled Wake for WiFi Access in Energy Preferences
  • Allow me to be discoverable by : No One in Airdrop
  • Disabling AWDL (see below)


My symptoms were a constantly dropping VPN (every 3 minutes), which can happen because of unstable wireless, and also because of changes to one of the other network interfaces (including a virtual one 'awdl0' that was still being triggered every ~30 minutes). To try this fix, issue the following command in a terminal window to shutdown that virtual network port:

sudo ifconfig awdl0 disable

This command is only sticky until the next time you open the lid; there's an app (below) that keeps the command in effect. Some of my colleagues have seen a fix using just this command without changing the first two settings, so maybe try it first.


More details on all the above, including what you give up by disabling awdl0 (it's not much):

https://medium.com/@mariociabarra/wifriedx-in-depth-look-at-yosemite-wifi-and-awdl-airdrop-41a93eb22e48


Jun 24, 2019 8:33 PM in response to TimsTech

I've been having a similar, if not the exact same issue as being described. I previously had a 2015 rMBP. On heavy network loads, the networking would stop. MacOS wouldn't say I'm disconnected, but I would not be able to reach anything network wise. I narrowed down the problem to having issues with 802.11AC connection. I had this problem on two different wireless APs. The first AP is a Sophos AP55 Access Point, and the other is a TP-Link ARCHER-C7 v4 running DD-WRT (Side note, 802.11N on 5GHz works fine with no issues, and I can specify N only with the TP-Link). I resigned it to maybe my wireless card in the 2015 rMBP was going bad. A couple of weeks ago, I moved on from the rMBP to a 2018 Mac Mini.


I figured since I'm on new hardware, I'll move back to the Sophos AP55. I started getting the exact same issue. Under heavy network load, all networking would stop. I switched to the TP-Link and set it to 2018.11AC for testing.. and sure enough, heavy load stopped the networking. So now I'm back to 802.11N.


Does this sound like the same issue as being described here? Also, I noticed the issue around the time that I upgraded to High Sierra. I think Apple might have a bug in the wireless stack somewhere

Jun 25, 2019 4:32 AM in response to TimsTech

I have a Mac currently (25 June 2019) loaded with OS Mogave 10.14.5 . My Mac starts alright, but moving from from BBC news to Yahoo mail to Met. Office weather forecast applications inevitably drops connections. The only (and irritating and time wasting solution) is to do a manual restart. I have had this "dropping connection" problem for about five weeks now.

The problem is in need of an urgent solution.

John.


Aug 1, 2019 8:21 AM in response to John_of_Gloucester

Works fine here in 10.13.6


Make a New Location, Using network locations in Mac OS X ...


http://support.apple.com/kb/HT2712



System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.



Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.


System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...


8.8.8.8

8.8.4.4


System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.


The interface that connects to the Internet should be dragged to the top of the list.


Apply.

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2018 MacBook Pro randomly losing WiFi connection

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