Send all non-contact calls to voicemail

Why doesn't Apple (or Android for that matter) allow us to send all non-contact calls straight to voicemail?


I'm sure they've thought about this, and given the spam call epidemic it seems like an easy temporary fix to the problem until a more systemic one can be reached. I'm wondering if there's some legal or contractual reason that prevents them from taking this approach.


Background

I've been receiving several spam calls several times per day for 1-2 years now and the frequency of calls has been rising. I've read enough news articles to know this is a widespread issue. I've considered using Do Not Disturb mode but that would also block notifications I want to receive. I've used spam blockers like Hiya and RoboKiller to stop the flood of spam calls, and while they do work to some extent they aren't perfect. A simpler solution would work even better (for me at least):


Automatically send all calls to voicemail unless they are in my contacts.


This seems like a straightforward and effective way to combat the distraction caused by spam calls. While it would be somewhat annoying to get my voicemail box filled with spam, it's better than having my phone ring/buzz.


However, Apple doesn't provide a way to approve numbers. Rather, they only let you block specific numbers. Since spam callers are using services that allow them to obtain new phone numbers easily, block lists are easily circumvented. An approve list, however, would not be easily circumvented since it is difficult (impossible?) for a spammer to use someone else's number.

iPhone 6, iOS 11.4.1

Posted on Sep 11, 2018 12:57 PM

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6 replies

Sep 11, 2018 1:43 PM in response to mofochickamo

It may be around your house or with the crowd you hang with but it isn't allowed here as you know since I'm sure you read things prior to agreeing to them, such as the Terms of Use.


The problem with your suggestion is that spammers and robocalls have already moved past you and now spoof numbers that may in fact be in your contacts. Also, what if a hospital or someone similar is trying to contact you?


But you can send your suggestion to Apple here: Feedback - iPhone - Apple

Sep 11, 2018 4:31 PM in response to deggie

Thanks deggie. I did submit feedback there (today and over a year ago). As far as I know, the product feedback site is a black hole. I worked at Apple for 6 years and never once heard anyone mention a user product feedback suggestion as a reason to put something into a product. An e-mail to SJ, yes, a blogger complaint, yes, discussion in product forums like this one, yes, but not the feedback page.


To your point about TOS and EULAs, no I never read them. If Apple wants to take down whatever I'm writing, fine, it's their website, but I'm not going to waste my short life worrying about corporate rules governing what I say.

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Send all non-contact calls to voicemail

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