You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

email billing for order I did not place

I received an email to my valid Apple email address letting me know that an automatic renewal of Pandora has been billed to my card. I never ordered Pandora and have not had it. I do not want to click anything WITHIN the email in case it is bogus. I would like to know what to do to get to the bottom of this and, at the very least, cancel and credit this order. Thank you!

iPhone 6s, bogus charge

Posted on Sep 11, 2018 2:50 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2018 2:54 PM

More than likely spam and / or scam.



Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


If you received or acted on a likely phishing message:


If you received a suspicious email, please forward it to reportphishing@apple.com. If you're on a Mac, select the email and choose Forward As Attachment from the Message menu.

If you think you might have entered personal information like a password or credit card info on a scam website, immediately change your Apple ID password.

Similar questions

1 reply
Question marked as Top-ranking reply

Sep 11, 2018 2:54 PM in response to debbieSH1

More than likely spam and / or scam.



Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


If you received or acted on a likely phishing message:


If you received a suspicious email, please forward it to reportphishing@apple.com. If you're on a Mac, select the email and choose Forward As Attachment from the Message menu.

If you think you might have entered personal information like a password or credit card info on a scam website, immediately change your Apple ID password.

email billing for order I did not place

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.