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iCloud setup with Outlook 16

I am attempting to setup iCloud with Windows 10 and Outlook 16. When I select Contacts and Calendars, I get an error message "Outlook isn't configured to have a default profile. Check your Outlook settings and try again". I need help in understand where and what to check, and what to do to resolve the issue.

null-OTHER, Windows 10, Dell 5290 2 in1

Posted on Sep 13, 2018 9:56 AM

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Question marked as Best reply

Posted on Sep 24, 2018 7:41 AM

Hello danfrombishop,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with setting up iCloud to work with Outlook on your Windows computer. To help with your situation, please follow the relevant steps from this Apple resource on your issue, starting with the steps below:

Calendar, Contacts, and Reminders

If you need help with your Calendar, Contacts and Reminders with iCloud for Windows, try these steps.

When you open iCloud Reminders on your Windows PC, they're labeled Tasks and appear within the Tasks section.

Turn iCloud Calendar, Contacts and Reminders off and back on

  1. Close Outlook.
  2. Open iCloud for Windows.
  3. Deselect the Mail, Contacts, Calendars & Tasks checkbox and click Apply.
  4. Wait a few seconds. Select Mail, Contacts, Calendars & Tasks, and click Apply.
  5. Open Outlook.

Make sure that the iCloud Outlook Add-in is on

The iCloud Outlook Add-in transfers your content between iCloud and Outlook. Follow these steps in Outlook 2010 and later to check and turn on the Add-in:

  1. Select the File menu.
  2. Click Options in the left panel.
  3. Click Add-ins in the left panel of the Outlook Options window.
  4. Look at the list of add-ins in the Active Application Add-ins section. If the iCloud Add-in is listed uner Inactive or Disabled Add-ins, make sure that Com Add-ins is selected in the drop-down menu next to Manage at the bottom of the window. Then click Go.
  5. Select the iCloud Outlook Add-in checkbox, then click OK.
  6. Restart Outlook.

Make sure that iCloud isn’t your default account in Data Files

When iCloud is set as your default account in Data Files, your data won't sync between your devices.

  1. Select File > Info > Account Settings > Data Files.
  2. If iCloud is listed as the default account in the Comments column, select a different account.
  3. Click Set as Default.

Restart your computer

Turn your computer off and back on.



Get help using Outlook with iCloud for Windows


Cheers!
5 replies
Question marked as Best reply

Sep 24, 2018 7:41 AM in response to danfrombishop

Hello danfrombishop,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with setting up iCloud to work with Outlook on your Windows computer. To help with your situation, please follow the relevant steps from this Apple resource on your issue, starting with the steps below:

Calendar, Contacts, and Reminders

If you need help with your Calendar, Contacts and Reminders with iCloud for Windows, try these steps.

When you open iCloud Reminders on your Windows PC, they're labeled Tasks and appear within the Tasks section.

Turn iCloud Calendar, Contacts and Reminders off and back on

  1. Close Outlook.
  2. Open iCloud for Windows.
  3. Deselect the Mail, Contacts, Calendars & Tasks checkbox and click Apply.
  4. Wait a few seconds. Select Mail, Contacts, Calendars & Tasks, and click Apply.
  5. Open Outlook.

Make sure that the iCloud Outlook Add-in is on

The iCloud Outlook Add-in transfers your content between iCloud and Outlook. Follow these steps in Outlook 2010 and later to check and turn on the Add-in:

  1. Select the File menu.
  2. Click Options in the left panel.
  3. Click Add-ins in the left panel of the Outlook Options window.
  4. Look at the list of add-ins in the Active Application Add-ins section. If the iCloud Add-in is listed uner Inactive or Disabled Add-ins, make sure that Com Add-ins is selected in the drop-down menu next to Manage at the bottom of the window. Then click Go.
  5. Select the iCloud Outlook Add-in checkbox, then click OK.
  6. Restart Outlook.

Make sure that iCloud isn’t your default account in Data Files

When iCloud is set as your default account in Data Files, your data won't sync between your devices.

  1. Select File > Info > Account Settings > Data Files.
  2. If iCloud is listed as the default account in the Comments column, select a different account.
  3. Click Set as Default.

Restart your computer

Turn your computer off and back on.



Get help using Outlook with iCloud for Windows


Cheers!

Sep 25, 2018 10:52 AM in response to danfrombishop

Thanks for replying, danfrombishop, and that additional info, it really helps! After searching for your specific error message, there are some steps from the Microsoft Community that resolved this same issue that your are experiencing:


Setup can't continue because Outlook isn't configured to have - Microsoft Community


Have a great day and thanks for using the Apple Support Communities!

iCloud setup with Outlook 16

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