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Hi, i’ve has my iphone X since Dec 25th, 2017 and i think i’ve noticed around the 2-3rd month of having it my Face ID stopped working, my front portrait, my camera sometimes freezes up and then turns blacks and i can’t do anything about it

Is this common? if so what do i do, and what will happen?

Posted on Sep 13, 2018 6:22 PM

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Posted on Sep 13, 2018 6:24 PM

Make a genius bar appointment with Apple for an evaluation.

They can tell you what options you have.

1 reply

Hi, i’ve has my iphone X since Dec 25th, 2017 and i think i’ve noticed around the 2-3rd month of having it my Face ID stopped working, my front portrait, my camera sometimes freezes up and then turns blacks and i can’t do anything about it

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