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Face ID stopped working

Hi I have Face ID set up on my iPhone 11for over a year no problems . It suddenly stopped working two days ago . When I check in settings set up Face ID is highlighted in blue so it looks like it was removed. It wasn’t. When I try and set up I got alternate messages of lower iPhone or Face ID not available try later. I have done force restart and the problem persists as in it keeps saying lower iPhone . I could be photographing my feet at this stage as it continues to tell me to lower iPhone when my face is clearly outside frame . I finally get the message that my face is no longer within frame. The notch is clean and not obscured and front camera working 100% . Obviously my face is not covered in anyway . Passcode still working but I miss the Face ID any ideas

Posted on Jan 23, 2021 3:23 PM

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Posted on Jan 23, 2021 4:24 PM

If Face ID isn't working on your iPhone or iPad Pro

https://support.apple.com/en-us/HT208114

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Face ID stopped working

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