MacBook Pro 15" (2018) Keyboard "t" key repeating issue?

I bought a new MacBook Pro 15" (2018) last week and have been absolutely loving the computer. As an academic, I do a ton of typing and have actually found the keyboard quite enjoyable to the touch.


Recently however I noticed a strange issue popping up infrequently where it feels like the "t" key on my keyboard will repeat when pressed. That means certain words "tthat normally dontt have multtiple" t's appear like so while typing. At first I thought maybe I was pressing the keys incorrectly, or subtly too quickly since I do type quite fast, which led me to testing out different key press pressures and angles. I find that if I slightly press the 't' key on its left side edges, or if I roll my finger over it, it will duplicate the tt issue.


I know this was one of the many keyboard issues that plague the 2017 MacBook Pro + TouchBar models but I thought surely this could not be the case with the newly updated 2018 models...I reached out to Apple Support which suggested I reset the SMC & NVRAM, but the problems persisted after this. Today, I used compressed air and noticed that while the t issue seemed to be resolved, it immediately resumed a short while after.


Do I have a faulty device? Will this need to be repaired or returned? Pretty unsure what to do since the issue becomes quickly annoying and adds considerable time to my writing and editing.

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.6), null

Posted on Sep 14, 2018 5:08 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2018 9:22 PM

I'm on my 2nd 2018 13" MBP with TouchBar. Mine does double spaces and extra 't's and 'o's. Soooo frusttttrattting ! The 1st one (purchased in August) I brought to Apple store in October to address the issue, and they gave me a brand new laptop. The keyboard was okay up until a week ago. I took this 2nd laptop to another Apple store and they said it is indeed an issue that Apple has admitted to be ongoing and that it is an internal issue under the keyboard, so they will replace the keyboard and top case.

195 replies

Jul 21, 2019 5:45 AM in response to AnthoU

Forgive me if this is not quite what yuo're looking for but I've managed to mitigate the issue by using a keyboard cover. One of those cheap rubbery sheets you can get on Ebay for your MBP. By chance I stumbled on this as it came with my protective case and thought I'd give it a try. Lo' and behold my double strokes have all but disappeared. But the typing experience is impacted of course. It takes some getting used to. I guess maybe I'm now striking the key differently.

Nov 5, 2018 8:47 AM in response to AnthoU

I have the same problem!!!


When the upper edge of the t keycap is pressed, the phenomenon of key repeating happens frequently. For example, "perfectt", "tthinking". t has the highest probability of repetition, and r sometimes repeats.


I bought a new machine in August 2018, I met this keyboard problem, then Apple changed a new machine to me and I encountered this problem again recently! That means two of my machine met this keyboard repetition problem.


The third version of butterfly keyboard does not improve at all! Please fix it.

Nov 13, 2018 6:21 PM in response to AnthoU

I am on my 5th 2018 13" MBP and all 5 have had this problem. Always starts about 1 week into using the computer and always starts with the 'e' key and then migrates to the 't, s, r' keys. I am at a total loss and don't know what to do. Apple seems to say that they haven't heard from anyone but me that this is happening with their 2018 keyboards, but here I am reading on this page that others are also having this issue.

Please Apple, let us know when this will be fixed.

Nov 27, 2018 11:54 PM in response to ptolemylingumi

There isn't a fix that can come from Apple because these keyboards are defective. Apple is now facing 3 class action lawsuits because of these keyboards. This is why I refuse to buy a MacBook and I am still using my MSI laptop (which has a great Steelseries keyboard BTW). Apple is still selling these defective keyboards and I can't believe they can get away with it. The bad part is that the 2018 Macbook isn't included in the keyboard recall. The only way to fix it is to replace the entire bottom of the computer. Even then they will just replace is with the same keyboard that has the same problem.


The solution is not to buy Macbooks until Apple fixes this issue. It has been there since 2016 and they won't fix it.

Jan 31, 2019 2:47 PM in response to AnthoU

I have the same problem too (Macbook Pro, 15inch Mid-2018) - went in to Apple yesterday and the most they could do was clean the keyboard with compressed air. Straight after they'd done that I could reproduce the problem in front of the genius. Looks like its a fundamental design flaw with this keyboard - I wonder when the 2018 models will also receive the keyboard replacement program .... not that it will help.

Dec 1, 2018 12:23 PM in response to thai_iphone4

So, just as a follow-up, I am currnttly typing on my 5th, yes, 5th, 2018 MBP and what sstarteed as justt an annoying 'E' key rpeat has now grown intot an absolutteely unsuable keyboard. Repeating "e, ww, t, r, s," keys. And sometimes no 'e' will registr or it will reeegister again aftter thte space bar is pressed.


I cannot believe tthat this company can get away with selling faulty prodducts. How is this possible?

Feb 14, 2019 4:48 AM in response to AnthoU

I have absolutely the same issue, the MacBook Pro from last quarter of 2018, top-spec, the letter 't' is double-typed frequently. It started happening after a couple of weeks of normal usage. I'm using the laptop for programming, so I type a lot and double-typing of 't' just drives me insane! :( I had the previous MacBook Pro (2017), which had its widely known keyboard problems, but I heard that in the new model the keyboard was improved. It indeed felt better at the beginning, but now with this problem I still am deeply dissatisfied.


I must mention that the before-touchbar models were perfect in terms of the keyboard, I had MacBook Pro 2014 with no keyboard issues for three years, and already two new models are terribly worse designed.


I must also mention that from the programmer point of view the touchbar is absolutely awful. You have it displaying F1-F12 keys, because they're used extensively in the IDE, you don't look at the keyboard when you type, but you touch them _accidentally_ without even looking there - and you start debugging, jump to symbols and do all sorts of unrequested stuff. This never happens with normal F-keys. But I'm forced to buy touchbar model, because I require the top performance for development.


The fact that Apple doesn't offer top performance without an awful downgrade in programmers usability that comes with the touchbar together with the keyboard problems in a $4K laptop drives me insane.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro 15" (2018) Keyboard "t" key repeating issue?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.