MacBook Pro 15" (2018) Keyboard "t" key repeating issue?

I bought a new MacBook Pro 15" (2018) last week and have been absolutely loving the computer. As an academic, I do a ton of typing and have actually found the keyboard quite enjoyable to the touch.


Recently however I noticed a strange issue popping up infrequently where it feels like the "t" key on my keyboard will repeat when pressed. That means certain words "tthat normally dontt have multtiple" t's appear like so while typing. At first I thought maybe I was pressing the keys incorrectly, or subtly too quickly since I do type quite fast, which led me to testing out different key press pressures and angles. I find that if I slightly press the 't' key on its left side edges, or if I roll my finger over it, it will duplicate the tt issue.


I know this was one of the many keyboard issues that plague the 2017 MacBook Pro + TouchBar models but I thought surely this could not be the case with the newly updated 2018 models...I reached out to Apple Support which suggested I reset the SMC & NVRAM, but the problems persisted after this. Today, I used compressed air and noticed that while the t issue seemed to be resolved, it immediately resumed a short while after.


Do I have a faulty device? Will this need to be repaired or returned? Pretty unsure what to do since the issue becomes quickly annoying and adds considerable time to my writing and editing.

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.6), null

Posted on Sep 14, 2018 5:08 PM

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Posted on Jan 17, 2019 2:31 AM

Used Apple program (active for 4 years after the first retail sale of the unit.), battery and keyboard are brand new and working fine.

Don't try anything else, wont work. https://www.apple.com/support/keyboard-service-program-for-macbook-and-macbook-pro/

I'm in Italy. At an Apple reseller they scan my Mac, was entitled for the program, left it with me (I have to work), in 3 days the top case arrived and they changed also the battery. In 2 hours.



195 replies

Feb 3, 2019 1:33 AM in response to stefan786

Same here, E and I mostly but my O is doing it too. It's actually so frustrating that I now consider the laptop as being unusable since I constantly have to correct almost everything I'm typing. I've copied all my stuff off and clean installed it and it's sat unused for a few days and will continue to sit unused until I have the time to get to an Apple store.


Unfortunately, I can't let myself be stuck with what's clearly a product with an inherent design flaw so I'm going to have to get it fixed and then sell it on. I don't want to go back to a Windows laptop but then I don't want to have to pay hundreds every few months to get a replacement keyboard once that thing is out of warranty. It's ridiculous.

Feb 6, 2019 2:36 AM in response to AnthoU

Oddly enough when I contacted Apple support and asked if this was a "known issue" they replied "no". Like, WTF? There are Youtube movies about this. I cannot type an entire paragraph of text without have to go back and correct a few double typos.


The single biggest concern I had upgrading from my 2011 MBP to the 2018 model was all the talk of keybooard issues. And they are still struggling aparently. I have never understood why they can't roll back to the old keyboards. No one give a flying **** that it would increase the thickness of the laptop by a mm. We want stuff that works for 4000 bucks. Not fancy stuff that sometimes works.

Feb 7, 2019 8:15 AM in response to Jura Peter

Well, I'll add my voice to everyone here: a relatively difficult-to-find but vital little thread. This is most definitely a problem with the 2018 MBPs, including mine. It doesn't seem to be a "speck of dust" issue, because it's truly intermittent; I can fix one key only to have this happen on a completely different key, almost immediately. My "repeating e" became a "repeating a" once the "e" fixed itself, and right now it's working fine, but last night I was going insane with the repeats and mistypes. Turning off key repeat does help a little bit. But then you don't have key repeat. That's just ridiculous.


Why would we even bother taking these laptops in to be repaired and lose them for one to two weeks if we know that it is just going to happen again?


I actually wrote to this thread the other week, and something that I included got flagged by Apple and so my very gentle rant wasn't posted. I'm trying again, and reiterating that I haven't lost my love for Apple, I still feel that this computer is so much more pro than the other computers of a different make and model I tried out before I bought this one. I know I'm in the minority, but I really like the feel of these butterfly keys and love typing on them. But this is a problem. It's a big problem, and I think that for the majority of people voicing their woes here are more heartbroken than angry. We don't want to lose our faith in a company that we still feel is the best computing experience out there.

Feb 20, 2019 9:13 AM in response to AnthoU

I have this problem also.


It doesn't happen all the time, but enough to be annoying when I'm typing a long paragraph.


I had a 2016 MacBook Pro and had the Top Case replaced FOUR times before Apple gave me a new computer. This 2018 version doesn't have the same problem, but now it double-keypresses once in a while.


$5000 computer and it's the worst one I've ever had.



Feb 23, 2019 12:55 AM in response to AnthoU

I have the same problem, but with MacBook Air 2018. It looks like the keyboard hasn't been fixed. The faulty key in my case is E. It causes 3 problems:


  • sometimes it doesn't type at all
  • sometimes it double-types, so pressing E types "ee"
  • sometimes it types with a delay, so typing "apples" will type "applse"


It's unacceptable, this issue adds a lot of work and makes you need to read what you type carefully. Never had this problem on Air 2013.

Feb 27, 2019 4:42 PM in response to AnthoU

I finally was able to reproduce this consistently and that fact makes me wonder whether its purely a hardware issue. I have an issue with the letter 'a' repeating constantly. If I tap 'a' and another letter (say 'u') at the same time and do this repeatedly, the issue appears (the 'a' and 'u' will appear twice or more at a time). It seems the letter appears once on the downpress and again when the key is lifted if another key is pressed along with it. So if you're a fast typist, you'll see the issue more if this analysis is correct.

Feb 28, 2019 12:16 PM in response to DPJ

@DPJ,

  1. Confirm the issue
  2. Stop offering to use condensed air to clean keyboard. It's ridiculous, nobody eats burgers over $3K laptop. This solution helped zero people. Same for reseting SMC - doesn't help.
  3. Extend MacBook service program for 2018 MPBs (https://www.apple.com/support/keyboard-service-program-for-macbook-and-macbook-pro/)
  4. If it's software issue - release an update
  5. If it's hardware issue - solve this issue once and for all.


It's a keyboard, not a photon rocket.

Mar 11, 2019 4:40 AM in response to AnthoU

I've got the same issue but with the 'e' key and the 'space' bar. I had a MacBook Pro 2016 15" until November, where Apple offered me a new 2018 MacBook Pro 15" of a similar spec because I had that keyboard repaired 3 times and the logic board replaced twice. Obviously I was over the moon and after opening it and testing it in the store, I realised the issue with the 'e' key but I thought it was me typing too quickly. I got AppleCare+ after 3 weeks and a week later started experiencing this issue severely with extra 'e' characters in my code and school work and random full stops in my sentences. Haven't gone to Apple yet but I'm planning a trip soon. I'll update this post when they tell me what's going on.

Mar 11, 2019 9:08 AM in response to AnthoU

I have the problem with the E and the T key when my MacBook Pro i9 ($5000 baby!) heats up.


Apple support has been very helpful insofar as telling me to 'Reset the SMC'.


Hasn't helped, but worth a shot if you have a lot of free time.


Oddly Apple has taken down two of my posts for mentioning a YouTube video which discusses the problem. I wonder if they'll take down this post as well.



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MacBook Pro 15" (2018) Keyboard "t" key repeating issue?

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