MacBook Pro 15" (2018) Keyboard "t" key repeating issue?

@DPJ,

1. Confirm the issue
2. Stop offering to use condensed air to clean keyboard. It's ridiculous, nobody eats burgers over $3K laptop. This solution helped zero people. Same for reseting SMC - doesn't help.
3. Extend MacBook service program for 2018 MPBs (https://www.apple.com/support/keyboard-service-program-for-macbook-and-macbook-pro/)
4. If it's software issue - release an update
5. If it's hardware issue - solve this issue once and for all.

It's a keyboard, not a photon rocket.

I am using 2018 MacBook Pro 13 Inch and I have the same problem. I already repaired it once and after 2 month it reappeared again. I wish to get a refund for this laptop. I am not buying a Mac ever again.

I've got the same issue but with the 'e' key and the 'space' bar. I had a MacBook Pro 2016 15" until November, where Apple offered me a new 2018 MacBook Pro 15" of a similar spec because I had that keyboard repaired 3 times and the logic board replaced twice. Obviously I was over the moon and after opening it and testing it in the store, I realised the issue with the 'e' key but I thought it was me typing too quickly. I got AppleCare+ after 3 weeks and a week later started experiencing this issue severely with extra 'e' characters in my code and school work and random full stops in my sentences. Haven't gone to Apple yet but I'm planning a trip soon. I'll update this post when they tell me what's going on.

I have the problem with the E and the T key when my MacBook Pro i9 ($5000 baby!) heats up.

Apple support has been very helpful insofar as telling me to 'Reset the SMC'.

Hasn't helped, but worth a shot if you have a lot of free time.

Oddly Apple has taken down two of my posts for mentioning a YouTube video which discusses the problem. I wonder if they'll take down this post as well.

I did exactly that. Apple claimed there was no issue they could detect but said they would replace the keyboard regardless. I am on my second keyboard with the same issue. It's not as simple as dropping the laptop off and picking it up. They wiped the hard disk and I had to restore. It was a time suck not to mention being without a laptop for a week. Without the guarantee of a fix I don't want to go through the same prrocess again.

I'm having this issue too.

I've recently put Windows on to my Mac using Bootcamp, and it seems the issue doesn't exist there. The keyboard works perfectly. It's only when I'm in MacOS where I'm having this issue.

Can anyone else with this setup confirm this as well?

After doing a lot of typing today on Windows (I only use it for small things usually), the issue does still persist, but happens far less frequently than MacOS.

Within MacOS, from my experience, it happens far more frequently when the system is under a lot of load.

It's three times I have had my top case replaced. Still same issue. "rr" "tt" and also "." when I want a space. It seems Apple will keep replacing top case for the time the warranty legally obliged to do that. Then what? This is my work computer and I cannot afford 1) going to an apple store once and then and 2) not having my working tool for 3-4 days. First replaced in Christmas, we are in April and I need to go back to the apple store for a new temporary solution. Sorry guys but this is not acceptable. You can find devices 1/3 the cost of a MB Pro. I accept there may be issues with some batches, but after one fix, solution must be permanent. Reliability in the brand is very low on my side now.

My MacBook Air is now out in service for 2 weeks, because of „short supply of elements”. Interesting, because Apple claimed the number of broken keyboards is so small, so how would you explain the shortage? I know dozens of prople with butterfly keyboards and 100% of these people had their keyboard replaced at least once.

No matter how good or bad laptop is. If such a basic element as the keyboard is bad, the product is bad. It slows down your work and makes your work error-prone.

I too . have argh there it goes, I get full stops between sentences sometimes, the space but doubles up sometimes, and it's the same with the e key and sometimes the p and t key.

I'm . getting haha there it goes again, I'm getting my mac swapped over tomorrow and HOPING the new one is fixed, but I likely wouldn't be surprised if the new one has it as well.

I'll keep you posted, I mean. You'd think by now they would have recalled the device's or pin pointed what / why it's with some models and not all of them. They really should have done a recall seems a LOT of people are having this issue.

Same problem. Getting ready to take it back in for the 3rd upper body replacement. Has been the 'r' key twice and now the 'o' key. Love everything about the thing except this. This is getting VERY annoying, and could prompt me to deal with a PC laptop again. This doesn't 'just work' ....

[Edited by Moderator]

Hopefully. Mine worked for a few days, I got it replaced. Then, the replaced one got bad after several days again. Now I’m on my third keyboard.

I am on my 5th 2018 13" MBP and all 5 have had this problem. Always starts about 1 week into using the computer and always starts with the 'e' key and then migrates to the 't, s, r' keys. I am at a total loss and don't know what to do. Apple seems to say that they haven't heard from anyone but me that this is happening with their 2018 keyboards, but here I am reading on this page that others are also having this issue.

Please Apple, let us know when this will be fixed.

Use another account for testing

If another user account is already set up on your Mac, you can simply log out of your account (Apple menu > Log Out) and log in with the other account. But the best way to test is with a newly created account:

1. Choose Apple menu () > System Preferences, then click Users & Groups.
2. Click , then enter an administrator name and password.
3. Click the Add button (+) below the list of users.
4. Complete the fields shown for a Standard or Administrator account, then click Create Account (or OK).

If you plan to test with any of the documents in your own account, make those documents available to the new account. Drag them to the Shared folder of the Users folder on your hard drive (~/Users/Shared). You can then move them to other folders after you log in as the new user.

Then log out of your account and log in with the new account:

1. Choose Apple menu > Log out.
2. At the login window, log in with the name and password of the new account. If you're also asked to sign in with an iCloud account or Apple ID, skip that step.

Now try to reproduce the issue in the new account. If you need to set up an email account or other account in order to test, you can do so.

If the issue doesn't happen in the other account

If the issue doesn't happen in the new user account, the issue is related to the settings or files in your own account.

If you need help with a specific alert or issue, search the Apple Support website for the text of the alert. If the issue happens in only one app in your account, it might be related to one of that app's settings. Check the app's documentation or support website for help.

You can remove the new user account when you're done testing. Follow the steps for creating a new account, but click the Remove button (–) instead of the Add button (+). Before removing the account, make sure that you don't need any of the files or settings you created or copied in that account.

If the issue happens in the other account

If the issue happens in the other user account:

• Make sure that your software is up to date.
• Try using Safe Mode to resolve the issue.
• Check for other software or hardware issues.

If you need more help with a software or hardware issue, contact Apple Support. Be sure to mention any steps you've taken, and the results of those steps. Also mention any alerts or other messages you've seen as part of the issue. You can take a screenshot of the message, so that you can refer to it later.

Same issues on my 2018 MBP 13" quad core i5 with touch bar. Very annoying as the device was not cheap at all. In addition there is no pickup and return service here in Austria and if you go to the apple shop they send you back home if you don't have an appointment with them (happened to me). Unfortunately I just bought Apple Care Protection Plan two weeks ago. Yesterday I finally went to a certified apple reseller and let my Macbook there for getting it fixed. Now I have to wait 14 (!) working days and need to pick up the device there again by myself.

I will sell the Macbook right after repairing. The quality and the (effective) service is very bad. I am done with this super NLP-trained service employees who understands EVERYTHING but can help nothing at the end of the day. Thank you Apple for my lost money, time and frustration.

The only thing I will really miss is the touchpad I guess.