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MacBook Pro 15" (2018) Keyboard "t" key repeating issue?

I bought a new MacBook Pro 15" (2018) last week and have been absolutely loving the computer. As an academic, I do a ton of typing and have actually found the keyboard quite enjoyable to the touch.


Recently however I noticed a strange issue popping up infrequently where it feels like the "t" key on my keyboard will repeat when pressed. That means certain words "tthat normally dontt have multtiple" t's appear like so while typing. At first I thought maybe I was pressing the keys incorrectly, or subtly too quickly since I do type quite fast, which led me to testing out different key press pressures and angles. I find that if I slightly press the 't' key on its left side edges, or if I roll my finger over it, it will duplicate the tt issue.


I know this was one of the many keyboard issues that plague the 2017 MacBook Pro + TouchBar models but I thought surely this could not be the case with the newly updated 2018 models...I reached out to Apple Support which suggested I reset the SMC & NVRAM, but the problems persisted after this. Today, I used compressed air and noticed that while the t issue seemed to be resolved, it immediately resumed a short while after.


Do I have a faulty device? Will this need to be repaired or returned? Pretty unsure what to do since the issue becomes quickly annoying and adds considerable time to my writing and editing.

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.6), null

Posted on Sep 14, 2018 5:08 PM

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Posted on Nov 13, 2018 6:21 PM

I am on my 5th 2018 13" MBP and all 5 have had this problem. Always starts about 1 week into using the computer and always starts with the 'e' key and then migrates to the 't, s, r' keys. I am at a total loss and don't know what to do. Apple seems to say that they haven't heard from anyone but me that this is happening with their 2018 keyboards, but here I am reading on this page that others are also having this issue.

Please Apple, let us know when this will be fixed.

195 replies

Feb 18, 2019 12:30 PM in response to AnthoU

Went into the Apple Store with the same problem the other day. Managed to recreate the issue and lost my computer for a week to have the top case replaced, but it’s working fine now! Seems like the best option. Or if you have a busy work calendar - try unshaky from GitApp it will reduce the repeats to maybe 5% instead of 20%+. Hope this helps

Feb 19, 2019 7:35 AM in response to Balfe

Two updates from me: one, I did call to tell the people at Apple that this is an issue that is happening. I told them that I didn't know if I could part with my computer for any length of time, but wanted to add my name to the list of people that this was happening to. The very kind upper manager (who I was sent to immediately) said that it would actually be helpful for me to bring the laptop in, as they mark every computer that comes in with the issue and it helps them troubleshoot. Also, he said that since my computer is still under warranty, there might be a chance that they'll just replace the laptop when I go instead of taking it for a couple of weeks. I haven't gone yet due to time constraints but I'm much more likely to, now.


Also, that Unshaky app does seem to help a ton. Many thanks to the developer and you guys that found it. And it seems to imply that this issue really isn't totally a hardware based one, perhaps?

Feb 19, 2019 11:34 PM in response to AnthoU

Had this issue for a few months now (MacBook Pro 15inch, 2018), with much more frequent occurrences when the laptop is hot. Went into the apple store a few weeks ago and was offered a top case replacement, but couldn't cope without my laptop for the 7-10 days they said it would take. Had the keyboard cleaned and was told to come back in if it kept happening (which it obviously did.... though I have been using Unshaky which has improved the situation somewhat).


Even with Unshaky, the repeated keys were still an issue, so I booked a Genius Bar appointment and returned today. Genius inspected the laptop and replaced the "a" and "t" keys with new keycaps (not the whole keyboard and top case). I'll be interested to see if the problem returns - at least this option meant I was able to walk out of the store with my laptop, and so far no repeating keys since!


Interestingly, during the appointment the genius said the keycaps are "consumable" items and therefore they wear out. My laptop is only around 6 months old now - seems pretty unreasonable to me that a) a $4k laptop has "consumable" keycaps - I've never had a laptop before where this has been a thing and b) that these keycaps would be "consumed" in as little as 6 months.

Feb 20, 2019 9:13 AM in response to AnthoU

I have this problem also.


It doesn't happen all the time, but enough to be annoying when I'm typing a long paragraph.


I had a 2016 MacBook Pro and had the Top Case replaced FOUR times before Apple gave me a new computer. This 2018 version doesn't have the same problem, but now it double-keypresses once in a while.


$5000 computer and it's the worst one I've ever had.



Feb 23, 2019 8:50 AM in response to AnthoU

I am programmer and this key repeating issue is too annoying, I brought this justt because new gen keyboad.. with in one month of purchase I startted noticing this irritating issue.. Why Apple whay are you doning tthis?? Its our hard earned money and we cantt keep walking to your service center and wait for ages to get it fixed.. Please do some **** and fix this shitt permanaently.

Feb 27, 2019 4:42 PM in response to AnthoU

I finally was able to reproduce this consistently and that fact makes me wonder whether its purely a hardware issue. I have an issue with the letter 'a' repeating constantly. If I tap 'a' and another letter (say 'u') at the same time and do this repeatedly, the issue appears (the 'a' and 'u' will appear twice or more at a time). It seems the letter appears once on the downpress and again when the key is lifted if another key is pressed along with it. So if you're a fast typist, you'll see the issue more if this analysis is correct.

Feb 28, 2019 6:18 AM in response to AnthoU

I've had this issue for about 3 months now with a Macbook pro 2018 bought in August. Suggested NVRAM and SMC resets have not resolved the problem. First it was the "e" key, and now I've also noticed issues with the "r" and "t" keys. Interesting thing is that the severity of the issue seems to fluctuate.


Is this a hardware issuee?

Feb 28, 2019 6:49 AM in response to paul_pardi

I honestly can't understand how you could call that an issue. Pressing two keys at the same repeatedly. Of course that will create an issue. That's not even normal typing. I touch type and my work involves at a great deal of typing. Since when is pressing two keys at the same time considered normal?

MacBook Pro 15" (2018) Keyboard "t" key repeating issue?

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