MacBook Pro 15" (2018) Keyboard "t" key repeating issue?

I bought a new MacBook Pro 15" (2018) last week and have been absolutely loving the computer. As an academic, I do a ton of typing and have actually found the keyboard quite enjoyable to the touch.


Recently however I noticed a strange issue popping up infrequently where it feels like the "t" key on my keyboard will repeat when pressed. That means certain words "tthat normally dontt have multtiple" t's appear like so while typing. At first I thought maybe I was pressing the keys incorrectly, or subtly too quickly since I do type quite fast, which led me to testing out different key press pressures and angles. I find that if I slightly press the 't' key on its left side edges, or if I roll my finger over it, it will duplicate the tt issue.


I know this was one of the many keyboard issues that plague the 2017 MacBook Pro + TouchBar models but I thought surely this could not be the case with the newly updated 2018 models...I reached out to Apple Support which suggested I reset the SMC & NVRAM, but the problems persisted after this. Today, I used compressed air and noticed that while the t issue seemed to be resolved, it immediately resumed a short while after.


Do I have a faulty device? Will this need to be repaired or returned? Pretty unsure what to do since the issue becomes quickly annoying and adds considerable time to my writing and editing.

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.6), null

Posted on Sep 14, 2018 5:08 PM

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Posted on Dec 26, 2018 9:22 PM

I'm on my 2nd 2018 13" MBP with TouchBar. Mine does double spaces and extra 't's and 'o's. Soooo frusttttrattting ! The 1st one (purchased in August) I brought to Apple store in October to address the issue, and they gave me a brand new laptop. The keyboard was okay up until a week ago. I took this 2nd laptop to another Apple store and they said it is indeed an issue that Apple has admitted to be ongoing and that it is an internal issue under the keyboard, so they will replace the keyboard and top case.

195 replies

Dec 8, 2018 6:49 AM in response to AnthoU

Ok, now "repeating key" problem spreads from "t" to Spacebar. I still don't understand the pattern. Sometimes I can work and type like there're no problem at all. But sometimes it's just impossible to live with. Keyboard is clean - I've used condensed air - no dust at all. Also I saw on Youtube the guy who "fixed" the problem with gentle pulling keys up. But I'm not sure it's a cure. If Apple not admit the problem and fix it - this is my first and last Macbook ever.

Dec 14, 2018 7:33 AM in response to Joseph_S.

i'm having the same issue with the "t" key repeating a lot. driving me crazy. i thought the ****** new macbook keyboards were fixed for the 2018 mbp's but i guess nott. here begins yet another round of trying to get supportt on an issue for somethting that was perfectted in the 2015 mbp and then ruined in the subsequent products

Dec 18, 2018 9:36 PM in response to CkcChen

I'm having this issue with my 'd' key. Are there any updates, at all? I'm on my i9, 32 GB ram! I also put a keyboard protector on my keyboard as my sister had this issue previously, but it seems to be something wrong with the keyboard itself.


Sample:

d d d d dd d d d d d d d d d d d dd dd d dd d d d d d d d dd dd d d d ddd d d d dd d d dd d d d ddd d d d d d ddd dd dd d d

Jan 17, 2019 1:37 AM in response to Zoefboy1999

Same issues on my 2018 MBP 13" quad core i5 with touch bar. Very annoying as the device was not cheap at all. In addition there is no pickup and return service here in Austria and if you go to the apple shop they send you back home if you don't have an appointment with them (happened to me). Unfortunately I just bought Apple Care Protection Plan two weeks ago. Yesterday I finally went to a certified apple reseller and let my Macbook there for getting it fixed. Now I have to wait 14 (!) working days and need to pick up the device there again by myself.


I will sell the Macbook right after repairing. The quality and the (effective) service is very bad. I am done with this super NLP-trained service employees who understands EVERYTHING but can help nothing at the end of the day. Thank you Apple for my lost money, time and frustration.


The only thing I will really miss is the touchpad I guess.

Jan 18, 2019 6:29 PM in response to AnthoU

I noticed the same thing with my 'w' key today. It's annoying especially when I play games since 'w' is bound to move forward and you get stuck sometimes and have to press the key multiple times. I tried to press 'w' button while typing multiple times and from time to time I get those double 'w' letters by pressing the letter only once. I thought I was lucky not to get any keyboard problems... I was wrong.

Feb 1, 2019 9:58 AM in response to lighthouse1853

Same issue here, for me it's mostly the "e" and "i" keys. And we'ree not alone, the "I have this question, too" button has more ethan 55k peoplee confirming they have the same issue. This is the first time eveer that I have buyer's remorse after buying an Apple product. I waited until the 3rd revision of the new MBP, and let myself be lured in by the reports about an added membrane. I hope I can sell this thing at a loss, and either get the enext gen MBP if they finally fix this issue, or I'll cave in and switch to Windows (which I hate, but I need a reliable keyboard). I heard good thinigs about the Surface laptop.


Note: All typos in this post due to key replication.

Feb 12, 2019 5:41 AM in response to macnabbivins

Adding myself to the list. My problem is with the "e" key (for now). Sometimes it works. Sometimes it doesn't. Sometimes it duplicates. VERY frustrating on a $2800+ device (2018 15" MBP). It goes without saying that a working keyboard is critical to a functioning laptop computer.


I have Applecare. Will the store replace the computer on the spot or ship it away? I can't be without it for any length of time.

Feb 14, 2019 7:13 AM in response to antanubis_apple

Same for my mac as well. 2018 13" MacBook Pro with TouchBar. My Issue is with the spacebar is getting double-typed as well as the return key. Hope Apple will support an extended warranty for this issue.


I saw in another related thread someone saying to put your lips on the offending key and try sucking really hard. It has seemed to help a bit but the issue returns later on.


Feb 14, 2019 1:02 PM in response to AppleLover995

It sounds more like a faulty design to me. It's happened to me within weeks and I'm not yet ready to part with it for weeks.


To me it is clear Apple hopes to be able to iron out issues with the butterfly keyboard but it's stil very much work in progress. I'm just hopeful that if and when they finally solve it they'll reach out to all of us and get our keyboards fixed.

Feb 23, 2019 8:50 AM in response to AnthoU

I am programmer and this key repeating issue is too annoying, I brought this justt because new gen keyboad.. with in one month of purchase I startted noticing this irritating issue.. Why Apple whay are you doning tthis?? Its our hard earned money and we cantt keep walking to your service center and wait for ages to get it fixed.. Please do some **** and fix this shitt permanaently.

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MacBook Pro 15" (2018) Keyboard "t" key repeating issue?

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