This morning a "Apple Media Services Terms and Conditions have changed" prompt when update an app. Clicking on the "OK" button only takes me to a blank screen.
I am seeing this on my iPhone, iPad and MacBook Pro laptop. Anyone else seeing this?
I encountered this problem when trying to update apps on my iphone 8. When I hit "Update" a "Apple Media Services Terms and Conditions have changed" prompt popped up and clicking on the "OK" button took me to a blank screen. After reading the other replies I tried scrolling to the bottom of the blank screen. As soon as I hit the blank screen, the full Terms and Conditions appeared and I was able to click "Agree" (top right of screen).
This was the only thing that worked! I’ve had the problem for 3 weeks. Many thanks
I tried that as well, and iTunes on my PC did the same thing. Blank white screen.
Finally this solution worked out for me! Thanks a lot
Hello,
This is what I found from another persons answer and it worked for me... maybe you can try that.
Greetings HaileyS13, Thanks for visiting the Apple Support Communities! I understand you're unable to download apps from the App Store, as you're receiving a prompt to read and accept the terms and conditions for Apple Media Services. Further, you're receiving this alert in a loop after you select to continue with reading the terms and conditions.
I suggest the following troubleshooting steps to help with this behavior:
Apple Media Services Terms and Conditions have changed.
