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shumphries27 Author

Level 1

86 points

Unable To Activate iPhone 7

My iPhone 7 went into "boot looping" several months ago. Today I was finally able to get the phone to restore itself. But now I can't get it to activate. When I try with Wi-Fi it says "Unable to Activate" "An update is required to activate your iPhone". When I try to do it with iTunes it says "The iPhone could not be activated because the activation information could not be obtained from the device". I have taken the SIM card out and put it back in, and it is in correctly. Any solutions to this problem? Software is up-to-date (or at least it says so).

iPhone 7, iOS 12

Posted on Sep 17, 2018 6:25 PM

Top-ranking reply

akshay2588

Level 1

41 points

Posted on Sep 25, 2018 9:10 PM

I too have the same issue.

View in context

67 replies

Feb 2, 2019 8:24 AM in response to shumphries27

i have new iphone7 but i faces problem related activation process so plz help me immediately. Sim card not valid or iphone not reached os shown on screen.

Feb 2, 2019 8:25 AM in response to sohel8578

i have problem faces in activation process on iphone 7

Feb 24, 2019 10:41 AM in response to queenjennie

@queenjennie

I have the same problem and on the back of my iPhone it says "Model A1660" as well. Did you have any luck getting yours repaired or getting a new one?