iOS 12 iTunes connecting problem

hi all. I recently updated my 6s plus iPhone to iOS 12 and after updating can't see my phone on iTunes 12.8. any help?


I am using MacBook Pro with macOS high Sierra.


thanks

Wael ***

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Posted on Sep 18, 2018 10:17 AM

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Posted on Sep 19, 2018 6:37 AM

You could wait for Apple to release a new build, but reading around it seems that if you have your iPhone connected and unlocked and reinstall iTunes 12.8 then your Mac may offer to install an additional update to work with the iOS 12 device.


tt2

112 replies

Sep 21, 2018 11:14 AM in response to NebMerath

Ah, have you tried the following yet?


Download the current 12.8 installer for iTunes from https://www.apple.com/itunes/download/.

Unlock your iOS device and connect it to USB.

Install iTunes from the .dmg that you've downloaded.

Near the end of the installation it should announce that a further software update is required.

Install that and iTunes should see your devices.


tt2

Sep 25, 2018 6:07 PM in response to DavidField

It might be worth trying what worked for me. turingtest2 posted a link to a page with 12.6.5 available for download. Deploy apps in a business environment with iTunes - Apple Support I installed it without removing any iTunes preference files or anything. It tried to open but couldn't because of one of those files created by my 12.8 iTunes installation. Not a problem, I was trying everything I could think of. I then reinstalled 12.8. Works fine now.

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iOS 12 iTunes connecting problem

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