Hi,
My iWatch broke and its beyond economical repair. I sold it on eBay for parts, however I am having trouble erasing and unlocking it for the next owner.
- The screen is broken on the watch so I cannot unlock
- It is unpaired from my phone so I cannot repair it to erase it
- I cannot see it under my iCloud
How can I erase and reset it?
Thanks
MacBook Pro, Mac OS X (10.7.1)
If the watch was powered up and connected by Bluetooth to your iPhone it was erased when you unpaired from the iPhone. That will also have cleared the passcode so I don’t think you need to worry about it. The only remaining issue would be Activation Lock, but you say it is gone from your iCloud (Apple ID) so that problem is also cleared.
Summary: You seem to have done everything necessary even though you can’t see the proof because the screen is broken.
I think you have found a spectacular Catch-22 situation which can't be resolved. Restoring a backup *might* work but I'm giving it only about 20% chance and you will lose all recent activity on your iPhone. The slightly better news is that if I remember right the screen and logic board are integrated into one module so a buyer is unlikely to be able to access your data, and if he is good enough to replace the screen he still has to get past the unknown passcode which can only be done by erasing the device. The probability your data can be accessed is probably rather less than the probability of Nixon being elected to a third term as president of USA.
If the screen is working enough to try it, go with the second procedure in If you forgot your Apple Watch passcode - Apple Support. Note that it only works if charger power is applied to the watch. However, if the screen is so defective you can't enter the passcode it you might have difficulty getting it to obey, it just depends which areas work to detect touch.
Thank you. The problem is the watch is no longer paired so I cannot erase and wipe via the App and the screen is broken and not responsive to use the second method.
Any other way to reset and erase the Watch. Can I restore iPhone settings to get it back to being paired?
Thanks
Did you have "find my phone" turned on for the watch? You can sign into icloud.com and remotely wipe the device. Erase - Apple Support
Hi,
I think the watch was unpaired from the phone while it was charging and did not have enough battery. I do not see the Watch in the cloud, however on the watch itself it still asks for the security code (and no activation/set up screen).
Is there anything that can be done to reset the watch?
Thanks
How to unpair and reset Apple Watch with broken screen
