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Why is iMessage combining two contacts into one thread. I can only text back the last one that messaged me. This started with iOS 12

Two contacts merged into one thread

Posted on Sep 18, 2018 8:27 PM

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Question marked as Top-ranking reply

Posted on Sep 24, 2018 9:44 PM

Having the exact same experience here. Without question, this issue began when I “upgraded” to iOS12. This issue has been devastating and needs to be resolved ASAP. I depend upon iMessage and can no longer trust/depend on the tool to send messages to the proper person. In the same way, I cannot be sure from whom texts are actually being sent.

683 replies

Oct 1, 2018 10:30 AM in response to pencil1992

We are experiencing this problem with our family of four who share the same Apple ID, and I can't even text my husband independently right now, or vice versa. This is our primary way of communicating all the time. Our two kids now see all four family member's messaging history on their phones because it has all merged into one. What's really bizarre is I will put my husband's phone number into the text message and type a test message, I will send it and it will say it went to my daughter who has an entirely different phone number. This is really messed up. This is not good and could cause a member of the family to read something not intended for them. I do hope Apple realizes how serious and problematic this situation is and fixes it asap.

Oct 1, 2018 10:43 AM in response to pencil1992

Good news, folks! Despite the "love it or leave it' diatribes, it would seem there is real legitimacy to our concerns. I am reading more and more about this issue (God bless journalism!) and sincerely believe Apple will soon address the new bug/problem/issue/behavior introduced by the IOS12 release and described in detail here in this thread.


http://piunikaweb.com/2018/09/28/some-imessage-users-are-reporting-major-issues- after-ios-12/


https://www.financialexpress.com/industry/technology/new-ios-12-bug-sends-messag es-to-many-chats-unintentionally-report/1333069/


https://www.tomsguide.com/us/ios-12-charging-bug-imessage,news-28206.html

Oct 1, 2018 11:23 AM in response to pencil1992

Is Apple working on this? Whether these people share an apple id or not is irrelevant. This is happening to contacts who are unrelated to me. From what I understand they used to share an apple id years ago but have since created and use their own Apple ID's. The fact of the matter is I cannot go into their devices and see how they are hooked up and prior to the IOS 12 update, the system worked as it should! Now, I cannot be sure of whom I am texting. This is Apples fault and they need to address it.

Oct 1, 2018 5:35 PM in response to Wesley Walls

Wesley Walls wrote:


Incorrect. It worked PERFECTLY FINE FOR YEARS, and it worked as advertised until iOS 12. This is a bug, and in no way, through any logic, should the phone be COMBINING texts from unique telephone numbers. Family Share is an option, not the correct solution to what is otherwise an operating error with this iOS release.

Tim is 100% correct. You've been ignoring Apple's design for years and you finally got bit. Apple has ALWAYS stated that an Apple ID identifies ONE person and to do otherwise is to invite problems. Kinda like multiple persons sharing the same Social Security number. They might not see problems for years but sooner or later they'll all get bit.

Oct 1, 2018 5:41 PM in response to bjhayes

bjhayes wrote:


Having this EXACT same issue since updating to iOS 12.

Each time Apple puts out a new iOS update I cringe. What happened to their quality control?

You've been ignoring Apple's design for years and you finally got bit. Apple has ALWAYS stated that an Apple ID identifies ONE person and to do otherwise is to invite problems. Kinda like multiple persons sharing the same Social Security number. They might not see problems for years but sooner or later they'll all get bit.

Oct 1, 2018 5:45 PM in response to Philly_Phan

Philly_Phan relax. You're missing a point. I don't share my Apple ID with anyone, however; two people I iMessage with do. They are a mother and son who have shared an apple id since they've had them. Since the update I cannot iMessage them properly as my phone merges their threads together. They are currently unaffected by it new update.


I cannot control how other people have their phones set up and nor should I need to worry about it, but I am the one having the problem. I cannot trust who my phone says I'm sending the message too as it only sends to the last one that texted me. I've confirmed the settings and they are both set to send and receive imessage from their phone numbers - not from their apple id's.


Apple should have provided an option or an opt-out of the merge. When more than one person live in a house they don't assign addresses to different bedrooms. Parents should be able to let their children be under they're Apple ID and provide settings (which already exist) to send and receive from the phone number.

Why is iMessage combining two contacts into one thread. I can only text back the last one that messaged me. This started with iOS 12

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