Some "fixes" seem to work for a few hours, but then it combines again, has this worked for several days?
Possible fix?
Apologies if someone's already pointed this out, but I wanted to pop back into the thread to update on a fix that, for now, seems to be working.
Recap:
1. I have six family phones on my account, each logged in under its own unique Apple ID for quite some time before IOS 12 and the cross-texting issue. The "get your own Apple ID" suggestion was not a solution for me.
2. Only three of the six lines in the family were having an issue.
3. We discovered that, despite the affected three phones displaying a unique Apple ID (Settings>>select Apple ID under the picture on the first screen), when looking at the "Send & Receive" screen in the iMessages app (the screen that allows you to select the phone numbers used by the phone), the three impacted phones were all still displaying the same primary Apple ID (the one on my phone from back in the pre-Family Sharing days when we all shared one Apple ID).
4. The other three non-affected family phones correctly displayed the user's unique Apple ID inside the iMessage app.
5. From the iMessages setting, we logged out the two affected phone and re-logged them in under their correct Apple ID.
6. The problem seems to have resolved itself for now.
So, even if you switch your phones to unique Apple IDs (or already had them set that way before IOS 12), try double-checking:
Settings>>iMessage>>Send & Receive. Make each phone is in fact on its individual Apple ID inside the Messaging app.
Hope this helps.
p.s. When we switched to unique Apple IDs some time ago, none of us individually set the iMessage "Send & Receive" screen. For some reason, two of the six phones didn't switch over (mine never changed as it was the original primary/shared Apple ID).
IT WORKED!!! At least for now! Thank you!!!🙂
Deleted the "Frankenstein chat" that started all of this. Gosh, I hope this is the end of it.
Cant believe they allowed this problem to persist despite the multiple complaints received during beta testing.
And do you work for Apple and know for sure that this isn’t a bug that they aren’t going to fix in a few days or weeks?
I didn't say it was. Allowing a child under 13 to use an account belonging to an adult is illegal.
Go ahead a wait for a "fix" if you like.
Same!
Everyone can see the responses. You do not have to respond with the same thing to each person.
yep. i just wanted three people to specifically answer the question about the carrier settings update... sorry - could have asked that in a different manner. have a nice evening.
probably has nothing to do with it but i bristle at such coincidences... thanks for answering 🙂
Any updates on your situation? I backed up my messages to the new Max and 2 of my friends with totally separate information are being combined.
same here
It worked for me yesterday and last night - today the problem returned.😮
Do you mean to just go to settings and switch the green button to off? Is that what you mean by deactivating?
Babypj: Thanks for the suggested troubleshooting idea but it does not permanently correct the issue. That was one of the first things the apple support engineer suggested we try.
Yes that is what I did
Why is iMessage combining two contacts into one thread. I can only text back the last one that messaged me. This started with iOS 12