My “problem people” do not share an Apple ID!
Possible fix?
Apologies if someone's already pointed this out, but I wanted to pop back into the thread to update on a fix that, for now, seems to be working.
Recap:
1. I have six family phones on my account, each logged in under its own unique Apple ID for quite some time before IOS 12 and the cross-texting issue. The "get your own Apple ID" suggestion was not a solution for me.
2. Only three of the six lines in the family were having an issue.
3. We discovered that, despite the affected three phones displaying a unique Apple ID (Settings>>select Apple ID under the picture on the first screen), when looking at the "Send & Receive" screen in the iMessages app (the screen that allows you to select the phone numbers used by the phone), the three impacted phones were all still displaying the same primary Apple ID (the one on my phone from back in the pre-Family Sharing days when we all shared one Apple ID).
4. The other three non-affected family phones correctly displayed the user's unique Apple ID inside the iMessage app.
5. From the iMessages setting, we logged out the two affected phone and re-logged them in under their correct Apple ID.
6. The problem seems to have resolved itself for now.
So, even if you switch your phones to unique Apple IDs (or already had them set that way before IOS 12), try double-checking:
Settings>>iMessage>>Send & Receive. Make each phone is in fact on its individual Apple ID inside the Messaging app.
Hope this helps.
p.s. When we switched to unique Apple IDs some time ago, none of us individually set the iMessage "Send & Receive" screen. For some reason, two of the six phones didn't switch over (mine never changed as it was the original primary/shared Apple ID).
That advice is beyond belief… almost. So how does disabling your iMessage resolve the problem of someone else’s misconfiguration? <looks for head in sand emoji>
Did you turn off back up of cloud completely or just messages?
Yes... frustrating.
Very eloquently put...😀
I have the same issue as well. Never had this issue until today. I definitely suspect an iOS 12 bug 🙁
Apple! Are you hearing us?? Please fix this ASAP!!
If the solution is separate apple ID's how do we handle users under the age of 13?
Depending on the country, a parent can create an ID for a child under 13:
Yep... smillar work around. Same results Only took 2 hours for them to merge here.
I just had my kids log in with separate Apple ids, deleted/added contacts, shut down my phone but the problem is still there.
Hi, I have the same issue, did you get this fixed?
Thanks
That's what I was afraid you'd say - I've been trying to avoid deleting all of my messages to solve the problem. 😐
Thanks so much for the tips though, keep a good thought for me!
Same issue and have tried all night to fix it and it will not work correctly. Why won’t Apple make a statement that they are aware of issue and let us know what the plan is to correct. So frust
I have to imagine there are Apple employees who are dealing with this issue in their own lives, not to mention their friends and family...
Why is iMessage combining two contacts into one thread. I can only text back the last one that messaged me. This started with iOS 12