How do I approve my phone on another device signed into iCloud?

It just keeps waiting for approval...FROM WHERE? Where do I go to approve it?


I tried to sign into iCloud on my pc as I do not have a mac. I tried to sign in on my son's iPad.


There was nowhere to hit approve.

iPhone X, iOS 12

Posted on Sep 18, 2018 10:32 PM

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Question marked as Top-ranking reply

Posted on May 22, 2019 9:38 AM


This is the most annoying and inane process that Apple has failed to fully address! To fix this issue you just hit cancel, as the "Two-Factor-Authentication" is actually completed/approved! I spent hours linking device after device and following step-by-step instructions in detail until I wasted an additional 25 minutes sitting on hold over the phone while Apple "Geniuses" did their best to try and read from their support cards/help-sheets for better instructions. Their first answer was to hit the bottom link that is titled (Can't Approve This Device?) DO NOT CLICK and/or FOLLOW THIS PROMPT! It'll prompt you to follow steps of deleting encryption on device that will possibly erase iCloud stored photos, files, contacts, etc.

I refused, and stated this made absolutely no sense and I did not feel comfortable doing this at all! And that in doing so, it completely defeated the process of two factor all together as the soul purpose is an extra security feature to protect your info and/or help make third party Apps run correctly on your device such as G-Suite by Gmail etc. If I wanted to erase and not protect my personal photos etc, I wouldn't back them up to iCloud in the first place!


Finally the "Genius" came back with a great suggestion "that made total logical sense." Just hit cancel.' That it was in fact "already approved!" The "Genius" stated once you're done signing in to iCloud/following all steps it's done approving. Just ingnore the prompt and hit cancel.


Unfortunately for the majority of normal thinking individuals, following all steps including the "final" waiting/loading icon that appears for all of us in a never ending loading cycle; prompting us to "APPROVE Two Factor" is very stressful and doesn't make sense why it would do this if it's in fact already done! However we're just suppose to apparently assume that it is in fact actually done and just to hit cancel.


Reason I was given is that the stuck in limbo icon/process is due to (Keychain,) not TWO FACTOR, even though it's labeled ( TWO FACTOR). Also that it's a known issue that they have just failed to fix even though thousands of people if not millions have been extremely inconvenienced. "No Big deal!"


Long story short, hitting cancel to top left of icon box closes it, and it is setup. After doing so, I would recommend going into your iPhone and/or iPad settings and clicking at the top where your name/iCloud/Apple ID settings are, click

Password & Security. Then click under Two-Factor where it says Trusted Phone Numbers and add a secondary trusted number, to your already added number. This will help you down the road if you ever need to receive passcodes/verification codes but are actually unable to access your phone/device. Avoid this headache as much as possible!


Best of luck!

-iRie Vibes Odin

245 replies

Nov 5, 2018 10:56 PM in response to rainui

rainui wrote:


What a pain in the butt, circling around and around trying to approve a device which shows up on two other devices. Apples products are slipping. Always considered Apple products to be hassle free, NO MORE SO!


Do you want to clarify what you mean by trying to approve a device that "shows up on two other devices"? If that is the case, then why can to tap on the Approve on one of the other two devices?


We need a clearer understanding of your specific situation which may or may not be related to the OP's.


Are you signed into more than one place using the same iCloud account?


If so, what, exactly happens when you try to sign in on the "third" device?


GB

Nov 15, 2018 5:59 PM in response to YellowRose28

This is infuriating!!! Im in the same limbo land.

For the moderators:

my specific problem is this:

on my iPhone X, Settings shows my Apple ID settings need updating

when I click continue and enter my credentials, I get stuck in a screen asking me to access icloud from another device to approve this phone.

I don't have another Apple device, so log into icloud and apple id on my PC

but WHERE can I approve the phone from?

when I click on devices there is no approve option, although the phone is shown in my devices list

Please help or patch!

Dec 29, 2018 5:08 AM in response to YellowRose28

I tried to do an update on my iphone 7 after having to reset my phone because my phone was disabled. After resetting my phone, it is saying I have updates in settings. When I try to do the update it asks me to enter my appleid, which in turn asks me to unlock the iphone with an old passcode and that didn't work. It is now asking me to approve the iphone on another device which is not working because my old passcode for the iphone is NOT working.

Jan 8, 2019 8:56 PM in response to YellowRose28

I updated my iphone and I get this message also. I go to my ipad, and there is no request to approve the iphone. I get verification codes when I try to sign in from my iphone, because I had to turn on two-factor authentication, but its as if my iphone is waiting for an approval from my ipad, which is not giving me a notuor way to approve my iphone. This sucks!

Mar 4, 2019 4:40 PM in response to YellowRose28

If you are somehow signed in to 1 of the 3 devices you mentioned ..it will reject signing in until your logged out. I find if its a safe app or site you cant have more than 2 devices sighned in at same session. Secret way to sign out as a back up. Goto your browser history& cache....clear each device. It will sign you out most sites. Then try to sign 1 device in at a time . That way the security software not confused. Hope this helps. And please. <Do- notreply- this email is not Apple Support.>

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How do I approve my phone on another device signed into iCloud?

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