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How do I approve my phone on another device signed into iCloud?

It just keeps waiting for approval...FROM WHERE? Where do I go to approve it?


I tried to sign into iCloud on my pc as I do not have a mac. I tried to sign in on my son's iPad.


There was nowhere to hit approve.

iPhone X, iOS 12

Posted on Sep 18, 2018 10:32 PM

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Question marked as Best reply

Posted on Dec 22, 2018 9:14 PM

ALERT!!!!!!!!!!

your are God sent!! thank you sooooooo much!!!!!!! everyone please try this first. Oh my goodness it took me over an hour trying everything until I read this message tried this and woohooooo.. back in business..

245 replies

Mar 9, 2020 2:04 PM in response to YellowRose28

See these Apple Documents on Two-Factor Authentication and the quoted information from each below.

 

Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915See this section especially Set

up two-factor authentication for your Apple ID

 

Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974

 

“Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device.” ...

 

“If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.

 

Before beginning account recovery see:

 

If you didn't receive your verification or reset email https://support.apple.com/en-us/HT201455

 

“Not sure where that email was sent? Here are some tips to help you find it.”

Mar 13, 2020 2:36 PM in response to YellowRose28

I did not notice before that you are using Windows. Two-Factor Authentication is available for Windows users under certain conditions. See Availability of two-factor authentication (2FA) for Apple ID https://support.apple.com/en-us/HT205075 I think you are seeing an attempt to use 2FA. Assuming you can, have you set up 2FA on your computer?


May 27, 2020 8:05 AM in response to WouldBeNiceIfThisWorked

https://support.apple.com/en-in/HT203783

If iCloud Keychain is corrupted in Mac .


( a ) Use an iPhone and sign in with same Apple ID and password in your Mac .


( b ) In iPhone go to settings , iCloud open keychain and click on advanced two options will be shown reset code and reset iCloud Keychain , click on reset iCloud Keychain .


( c ) A verification code will appear on your mobile number through sms and it will prompt to generate a code , think of code and fill up in the field so keychain will be set up in iPhone , write down this code .


( d ) Come to Mac in system preferences > click on iCloud the box of keychain is unchecked , so tap the keychain box , it will show waiting for approval click on option button , enter the passcode that is generated in iPhone , click on confirm .


( e ) Again in iPhone a pop up will appear showing approve or deny for name of Mac to approve for keychain , click on allow .


( f ) In Mac click on option button enter trusted number an sms will come having a verification code , enter it the trusted number will be saved and visible and finally keychain is set in Mac .


Note : ( a ) clarify are you trying to sign in with same Apple ID and password on iPhone / Mac .

( b ) is there any iCloud Keychain issues .

( c ) when secondary authentication is used and you enable 2FA and before 14 days you click on the link disable the account that appears in IMAP account then also waiting for approval from other device error is shown .


Please , post some screen shots ( hide your mail address ) , this thread is running from months , you or other having their same problems can create new threads , me and other members will try to solve it .

Post the version of iPhone / Macs .



Jun 18, 2019 1:21 PM in response to YellowRose28

I managed to approve my new iPhone.

In my case I have a new iPhone Xs and old iPhone 7. Of course, I got stuck with this stupid screen "waiting to be approved" and could not find a way to approve for a long time :(.

What I finally did was:

  • on the new phone I went to settings -> your name -> sign out and I signed out from the apple id
  • it told me that some data on the iPhone XS will be lost but I did not care since it is a new phone
  • then I signed in on the new iPhone using my apple ID that I use also for iPhone 7
  • and then a window popped up on iPhone 7 if I want to allow a new iphone to use my icloud and apple id.

And that is the way I approved my new iPhone Xs. I hope it works for others as well.

Jan 16, 2019 11:43 AM in response to tygb

I have NOT entered the security code too many times. I have moved past that step. After I enter the security code correctly it says I need to sign into another device to approve the phone. I have signed into the icloud account on my ipad and on the desktop. There is no place or instruction to approve the device?!?!?!?!?!

I've been on the phone for a total of 4 hours dealing with this and I have more than one iPhone that I haven't had this problem with?!?!?!?

Feb 27, 2019 9:31 PM in response to YellowRose28

RESET ENCRYPTED DATA MIGHT WORK. I have two iphones, an 8 and a SE. The SE got broken so I was trying to complete set up on the replacement SE. Like so many of us, I got stuck on this step because I couldn't figure out how to approve the phone. None of the suggested steps did anything. Then the 8 also started asking me to approve it on another device! Finally, I took the leap and used "can't approve this device?" and "reset encrypted data" on the 8. Once I did that the 8 went back to normal, and when I went back to the SE and the approval step this time I got a message on the 8 to approve the SE by entering my apple password on the 8 and it worked. I didn't need a passcode (I had never set a passcode on either phone). I didn't need a verification code.

Mar 4, 2019 3:58 PM in response to gail from maine

Hi Gail from Maine,

Thank you I have a follow up question i hope you can help me with please.


When selecting "Reset Protected Data", do we also lose any i-cloud data we might have?


One senior Apple advisor said yes, and another said no. I'm so confused, and really concerned about losing all of my i-cloud data, i-cloud text messages etc.


Do you have any thoughts please?


Thanks again,

KK


Mar 4, 2019 4:40 PM in response to YellowRose28

If you are somehow signed in to 1 of the 3 devices you mentioned ..it will reject signing in until your logged out. I find if its a safe app or site you cant have more than 2 devices sighned in at same session. Secret way to sign out as a back up. Goto your browser history& cache....clear each device. It will sign you out most sites. Then try to sign 1 device in at a time . That way the security software not confused. Hope this helps. And please. <Do- notreply- this email is not Apple Support.>

Mar 8, 2019 9:53 AM in response to gail from maine

I am trying to get my messages and other information that I am not able to get because I was trying to sign into another device that is approved so that I can get back the information that I am needing, My iPhone shows that my laptop is approved and my laptop shows that my phone is approved. How do I get back my info that I am trying to get, do I use iCloud or iTunes to get this information? I called and apple told me that I don't need to sync iTunes, however, my iPhone is trying saying to sync it with iTunes. I was following her instructions and I don't know what I am to do. She did all that she could do to help me. I have been struggling for about 3 to 4 weeks now to get my information back. My old iPhone was dropped and it shattered everything, I wasn't able to sign out of iCloud on that device because I wasn't able to click on anything or touch it because of the glass being every where. Can you help me, I may sound dumb or ignorant to what could possibly be right in front of me.


Thank you in advance for reading this mess and for help that you can give me.


In His Grip,


Kelly

Mar 8, 2019 10:02 AM in response to SingleMome44

some how I was able to get out of some loop that I have been stuck in and was able to input an approval code so that I could approve my laptop. I was denying my laptop and iPhone as well because it was saying that my Apple ID was trying to login in an area that I am not around, knowing that it was myself , I just didn't know what I should have done because of the location it was saying that I was in. I just clicked ok today and today it allowed me to input a verification code so that it allowed me to get in to answer you act. Now I still don't know what I am to do in order to get the information that I need to get?


Anything will help me,


Thank you in advance for any kind of help that you can give me,

Panthermom_1024,


(Kelly)


This is all knew to me

Mar 9, 2019 4:27 AM in response to tarivera

I am noticing the string of responses are from Dec 2018. After updating my iPad this morning, I am having the same problem and have been trying to get a code “Approve This Device”, but then both my iPhone and iPad are showing the same message. Signing onto iCloud.com was not helpful either in getting any approval number. Did anyone ever figure this out?

How do I approve my phone on another device signed into iCloud?

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