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How do I approve my phone on another device signed into iCloud?

It just keeps waiting for approval...FROM WHERE? Where do I go to approve it?


I tried to sign into iCloud on my pc as I do not have a mac. I tried to sign in on my son's iPad.


There was nowhere to hit approve.

iPhone X, iOS 12

Posted on Sep 18, 2018 10:32 PM

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Posted on Dec 22, 2018 9:14 PM

ALERT!!!!!!!!!!

your are God sent!! thank you sooooooo much!!!!!!! everyone please try this first. Oh my goodness it took me over an hour trying everything until I read this message tried this and woohooooo.. back in business..

245 replies

Mar 11, 2019 12:01 PM in response to SingleMome44


some how I was able to get out of some loop that I have been stuck in and was able to input an approval code so that I could approve my laptop. I was denying my laptop and iPhone as well because it was saying that my Apple ID was trying to login in an area that I am not around, knowing that it was myself , I just didn't know what I should have done because of the location it was saying that I was in. I just clicked ok today and today it allowed me to input a verification code so that it allowed me to get in to answer you act. Now I still don't know what I am to do in order to get the information that I need to get?

Anything will help me,

Thank you in advance for any kind of help that you can give me,
Panthermom_1024,

(Kelly)

This is all knew to me





What, specifically, are you asking about? You indicate that you were successful in approving your device. So, what does "Now I still don't know what I am to do in order to get the information that I need to get?" mean, exactly? What is it that you are needing to do?


GB


May 19, 2019 7:38 AM in response to Apple_Best

I read this entire thread because I am equally frustrated with this ridiculousness.

I don't have a 2nd iphone, why would I? Don't have an ipad or mac.

I did turn on "Two Factor Authentication" and that is when this entire problem started.

I can't just turn it off- dumb.

HOW, I repeat, HOW do I use two-factor authentication to log in and approve my account?

My phone keeps stating "Update Apple ID Settings" and I cannot set up apple pay until I sign again. I sign in and get the same recurring problem as everyone one else on this chat....over 2,000 of us, SERIOUSLY?

Signing in to icloud does NOTHING.

Michele

May 20, 2019 4:11 PM in response to srasteger

I had to remove 2 factor authentication (it was a nightmare) when you turn 2 factor on you get an Email my new phone sent the apple email to junk, Pulling that email up I was able to remove 2 factor (it was a total joke like I am going to carry around 2 devices so I can get the damm code. I am having the same problem no approve button on my pc after logging to I cloud.com and signing in. I have talked to support today they had me sign out and back in on my phone I have not seen the update request since but its only been a few hours, to sign out go to settings click on your name then at the bottom click on sign out, as soon as I did this it asked me to sign back in so we will see if it works.

May 21, 2019 9:07 AM in response to YellowRose28

I managed to solve it!

I have a macbook air connected to my Apple ID.

On the macbook;

Go to Systems Preferences -> iCloud -> Account Details -> Security

Then try "Get Verification Code"

while on the page of your iphone where it says "waiting for approval from another device"


It should prompt you for the password you use to unlock your other device.

In this case it was my macbook's password.


Hope this helps!

May 22, 2019 9:38 AM in response to YellowRose28


This is the most annoying and inane process that Apple has failed to fully address! To fix this issue you just hit cancel, as the "Two-Factor-Authentication" is actually completed/approved! I spent hours linking device after device and following step-by-step instructions in detail until I wasted an additional 25 minutes sitting on hold over the phone while Apple "Geniuses" did their best to try and read from their support cards/help-sheets for better instructions. Their first answer was to hit the bottom link that is titled (Can't Approve This Device?) DO NOT CLICK and/or FOLLOW THIS PROMPT! It'll prompt you to follow steps of deleting encryption on device that will possibly erase iCloud stored photos, files, contacts, etc.

I refused, and stated this made absolutely no sense and I did not feel comfortable doing this at all! And that in doing so, it completely defeated the process of two factor all together as the soul purpose is an extra security feature to protect your info and/or help make third party Apps run correctly on your device such as G-Suite by Gmail etc. If I wanted to erase and not protect my personal photos etc, I wouldn't back them up to iCloud in the first place!


Finally the "Genius" came back with a great suggestion "that made total logical sense." Just hit cancel.' That it was in fact "already approved!" The "Genius" stated once you're done signing in to iCloud/following all steps it's done approving. Just ingnore the prompt and hit cancel.


Unfortunately for the majority of normal thinking individuals, following all steps including the "final" waiting/loading icon that appears for all of us in a never ending loading cycle; prompting us to "APPROVE Two Factor" is very stressful and doesn't make sense why it would do this if it's in fact already done! However we're just suppose to apparently assume that it is in fact actually done and just to hit cancel.


Reason I was given is that the stuck in limbo icon/process is due to (Keychain,) not TWO FACTOR, even though it's labeled ( TWO FACTOR). Also that it's a known issue that they have just failed to fix even though thousands of people if not millions have been extremely inconvenienced. "No Big deal!"


Long story short, hitting cancel to top left of icon box closes it, and it is setup. After doing so, I would recommend going into your iPhone and/or iPad settings and clicking at the top where your name/iCloud/Apple ID settings are, click

Password & Security. Then click under Two-Factor where it says Trusted Phone Numbers and add a secondary trusted number, to your already added number. This will help you down the road if you ever need to receive passcodes/verification codes but are actually unable to access your phone/device. Avoid this headache as much as possible!


Best of luck!

-iRie Vibes Odin

Jul 12, 2019 3:21 AM in response to psf1

You’ve got to be kidding me... all this time. All these topics about the same issue and still nothing is resolved. This is insane and total unacceptable. I have literally been waiting over 2 months. Two devices same situation. I thought for sure by now at least yours would of been resolved. I’m not understanding how they (Apple) can’t figure it out.


I gave up for a month. I felt so bad for the support team they tried everything to help me on a daily basis for a few weeks. Nothing we did worked. Apple seriously needs to put some time into this issue. It is very frustrating, annoying and time consuming.


It’s been an issue for awhile.. it’s still an issue. This issue desperately needs resolution.

Aug 26, 2019 6:36 PM in response to YellowRose28

From all of the responses I read it does not appear that anyone has had an answer that will actually work. I have an iPhone X and I have attempted to "Approve My Phone" from a PC by signing in to icloud.com and there is no option to do that, I have attempted to approve my phone from an iPad, and still no viable option to Approve my phone. Why do I need to approve my phone?Is this a glitch with Apple's latest update? Can someone give me an answer that will actually work?

How do I approve my phone on another device signed into iCloud?

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