How do I approve my phone on another device signed into iCloud?

I am trying to get my messages and other information that I am not able to get because I was trying to sign into another device that is approved so that I can get back the information that I am needing, My iPhone shows that my laptop is approved and my laptop shows that my phone is approved. How do I get back my info that I am trying to get, do I use iCloud or iTunes to get this information? I called and apple told me that I don't need to sync iTunes, however, my iPhone is trying saying to sync it with iTunes. I was following her instructions and I don't know what I am to do. She did all that she could do to help me. I have been struggling for about 3 to 4 weeks now to get my information back. My old iPhone was dropped and it shattered everything, I wasn't able to sign out of iCloud on that device because I wasn't able to click on anything or touch it because of the glass being every where. Can you help me, I may sound dumb or ignorant to what could possibly be right in front of me.

Thank you in advance for reading this mess and for help that you can give me.

In His Grip,

Kelly

some how I was able to get out of some loop that I have been stuck in and was able to input an approval code so that I could approve my laptop. I was denying my laptop and iPhone as well because it was saying that my Apple ID was trying to login in an area that I am not around, knowing that it was myself , I just didn't know what I should have done because of the location it was saying that I was in. I just clicked ok today and today it allowed me to input a verification code so that it allowed me to get in to answer you act. Now I still don't know what I am to do in order to get the information that I need to get?

Anything will help me,

Thank you in advance for any kind of help that you can give me,

Panthermom_1024,

(Kelly)

This is all knew to me

I am noticing the string of responses are from Dec 2018. After updating my iPad this morning, I am having the same problem and have been trying to get a code “Approve This Device”, but then both my iPhone and iPad are showing the same message. Signing onto iCloud.com was not helpful either in getting any approval number. Did anyone ever figure this out?

some how I was able to get out of some loop that I have been stuck in and was able to input an approval code so that I could approve my laptop. I was denying my laptop and iPhone as well because it was saying that my Apple ID was trying to login in an area that I am not around, knowing that it was myself , I just didn't know what I should have done because of the location it was saying that I was in. I just clicked ok today and today it allowed me to input a verification code so that it allowed me to get in to answer you act. Now I still don't know what I am to do in order to get the information that I need to get?

Anything will help me,

Thank you in advance for any kind of help that you can give me,

Panthermom_1024,

(Kelly)

This is all knew to me

What, specifically, are you asking about? You indicate that you were successful in approving your device. So, what does "Now I still don't know what I am to do in order to get the information that I need to get?" mean, exactly? What is it that you are needing to do?

GB

Trying to approve my phone. It says go to one of your other devices signed into icloud to approve this phone. I am on my pc on icloud but the phone keeps saying it is waiting for approval. I don't know what to do

Well i Just upgraded from an I phone 7 to the 8 and I have been trying all day to get my phone approved or whatever and I’m using the 7 for being signed in to iCloud but nothing it’s so annoyed if I would of known that I was going to have to go through this this i would of never even switched

You have clicked on reset iCloud keychain in Mac , this will delete all passwords from safari see this article https://support.apple.com/en-in/guide/mac-help/change-icloud-feature-settings-mh80b67854f2/10.14/mac/10.14

Change iCloud Keychain options

1. On your Mac, choose Apple menu  > System Preferences, then click iCloud.
2. If there’s an Options button next to Keychain, click it to change:
3. If there isn’t an Options button next to Keychain, your Apple ID is set up for two-factor authentication. In this case, when you set up iCloud on a new device, you allow the device to use your iCloud data simply by entering the login password or passcode of your Mac or iOS device that already has iCloud set up.

• • Whether your iCloud Security Code can be used to approve iCloud Keychain on new devices
  • The iCloud Security Code and the phone number used to verify your identity after you use the iCloud Security Code

1. If “Waiting for approval” appears below Keychain, click Options to enter your iCloud Security Code instead of approving this Mac from another device. If you forgot your code, you can reset iCloud Keychain.

I would like to know why Apple isn’t answer this problem. If people keep having this problem from 2018 until today, why can’t Apple respond. I would have thought the lates iOS would fix the 2 authentication problem. Where is that Apple customer service we have learned to love?

I read this entire thread because I am equally frustrated with this ridiculousness.

I don't have a 2nd iphone, why would I? Don't have an ipad or mac.

I did turn on "Two Factor Authentication" and that is when this entire problem started.

I can't just turn it off- dumb.

HOW, I repeat, HOW do I use two-factor authentication to log in and approve my account?

My phone keeps stating "Update Apple ID Settings" and I cannot set up apple pay until I sign again. I sign in and get the same recurring problem as everyone one else on this chat....over 2,000 of us, SERIOUSLY?

Signing in to icloud does NOTHING.

Michele

I have several apple devices and I do not understand how to approve this iPhone, i log into iCloud on mac, on iPad, on another phone, it gives me a code but it is still spinning on the actual phone i need to approve......PLEASE HELP

You’ve got to be kidding me... all this time. All these topics about the same issue and still nothing is resolved. This is insane and total unacceptable. I have literally been waiting over 2 months. Two devices same situation. I thought for sure by now at least yours would of been resolved. I’m not understanding how they (Apple) can’t figure it out.

I gave up for a month. I felt so bad for the support team they tried everything to help me on a daily basis for a few weeks. Nothing we did worked. Apple seriously needs to put some time into this issue. It is very frustrating, annoying and time consuming.

It’s been an issue for awhile.. it’s still an issue. This issue desperately needs resolution.

If I select "Reset Encrypted Data", I get a message that says "This may include messages in iCloud, saved passwords and home data."

I don't care about the messages in iCloud and I don't save passwords but what is home data?

Please forgive me for not answering suggestions. Things in my life prevent me from working with this issue and it isn't worth the time and energy to pursue it at this time.

Thanks to all of you for offering the suggestions.

I withdraw my request until later on when things settle down.

I'm sorry for any inconvenience I have caused you all.

From all of the responses I read it does not appear that anyone has had an answer that will actually work. I have an iPhone X and I have attempted to "Approve My Phone" from a PC by signing in to icloud.com and there is no option to do that, I have attempted to approve my phone from an iPad, and still no viable option to Approve my phone. Why do I need to approve my phone?Is this a glitch with Apple's latest update? Can someone give me an answer that will actually work?

Approve My Phone... I've bumped into this one several times, and I get more frustrated every time. Authenticating against other devices assumes that we have other devices available. That's not always possible or practical. Find a better solution, please.