How do I approve my phone on another device signed into iCloud?

It just keeps waiting for approval...FROM WHERE? Where do I go to approve it?


I tried to sign into iCloud on my pc as I do not have a mac. I tried to sign in on my son's iPad.


There was nowhere to hit approve.

iPhone X, iOS 12

Posted on Sep 18, 2018 10:32 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2018 10:16 PM

Do you see the question "Can't approve this iPhone?" at the bottom of the "Approve this iPhone" screen? If so, then tap on that. You will get the option to "Reset Protected Data". Select that. It will reset any iCloud Keychain passwords, Home data, and Health data. It will also finish the approval for your device.


Best,


GB

245 replies

Mar 4, 2019 3:58 PM in response to gail from maine

Hi Gail from Maine,

Thank you I have a follow up question i hope you can help me with please.


When selecting "Reset Protected Data", do we also lose any i-cloud data we might have?


One senior Apple advisor said yes, and another said no. I'm so confused, and really concerned about losing all of my i-cloud data, i-cloud text messages etc.


Do you have any thoughts please?


Thanks again,

KK


Mar 8, 2019 9:53 AM in response to gail from maine

I am trying to get my messages and other information that I am not able to get because I was trying to sign into another device that is approved so that I can get back the information that I am needing, My iPhone shows that my laptop is approved and my laptop shows that my phone is approved. How do I get back my info that I am trying to get, do I use iCloud or iTunes to get this information? I called and apple told me that I don't need to sync iTunes, however, my iPhone is trying saying to sync it with iTunes. I was following her instructions and I don't know what I am to do. She did all that she could do to help me. I have been struggling for about 3 to 4 weeks now to get my information back. My old iPhone was dropped and it shattered everything, I wasn't able to sign out of iCloud on that device because I wasn't able to click on anything or touch it because of the glass being every where. Can you help me, I may sound dumb or ignorant to what could possibly be right in front of me.


Thank you in advance for reading this mess and for help that you can give me.


In His Grip,


Kelly

Mar 8, 2019 10:02 AM in response to SingleMome44

some how I was able to get out of some loop that I have been stuck in and was able to input an approval code so that I could approve my laptop. I was denying my laptop and iPhone as well because it was saying that my Apple ID was trying to login in an area that I am not around, knowing that it was myself , I just didn't know what I should have done because of the location it was saying that I was in. I just clicked ok today and today it allowed me to input a verification code so that it allowed me to get in to answer you act. Now I still don't know what I am to do in order to get the information that I need to get?


Anything will help me,


Thank you in advance for any kind of help that you can give me,

Panthermom_1024,


(Kelly)


This is all knew to me

Mar 9, 2019 4:27 AM in response to tarivera

I am noticing the string of responses are from Dec 2018. After updating my iPad this morning, I am having the same problem and have been trying to get a code “Approve This Device”, but then both my iPhone and iPad are showing the same message. Signing onto iCloud.com was not helpful either in getting any approval number. Did anyone ever figure this out?

Mar 11, 2019 12:01 PM in response to SingleMome44


some how I was able to get out of some loop that I have been stuck in and was able to input an approval code so that I could approve my laptop. I was denying my laptop and iPhone as well because it was saying that my Apple ID was trying to login in an area that I am not around, knowing that it was myself , I just didn't know what I should have done because of the location it was saying that I was in. I just clicked ok today and today it allowed me to input a verification code so that it allowed me to get in to answer you act. Now I still don't know what I am to do in order to get the information that I need to get?

Anything will help me,

Thank you in advance for any kind of help that you can give me,
Panthermom_1024,

(Kelly)

This is all knew to me





What, specifically, are you asking about? You indicate that you were successful in approving your device. So, what does "Now I still don't know what I am to do in order to get the information that I need to get?" mean, exactly? What is it that you are needing to do?


GB


Mar 31, 2019 1:14 AM in response to mervyn113

You have clicked on reset iCloud keychain in Mac , this will delete all passwords from safari see this article https://support.apple.com/en-in/guide/mac-help/change-icloud-feature-settings-mh80b67854f2/10.14/mac/10.14

Change iCloud Keychain options

  1. On your Mac, choose Apple menu  > System Preferences, then click iCloud.
  2. If there’s an Options button next to Keychain, click it to change:
  3. If there isn’t an Options button next to Keychain, your Apple ID is set up for two-factor authentication. In this case, when you set up iCloud on a new device, you allow the device to use your iCloud data simply by entering the login password or passcode of your Mac or iOS device that already has iCloud set up.
    • Whether your iCloud Security Code can be used to approve iCloud Keychain on new devices
    • The iCloud Security Code and the phone number used to verify your identity after you use the iCloud Security Code
  1. If “Waiting for approval” appears below Keychain, click Options to enter your iCloud Security Code instead of approving this Mac from another device. If you forgot your code, you can reset iCloud Keychain.


May 19, 2019 7:38 AM in response to Apple_Best

I read this entire thread because I am equally frustrated with this ridiculousness.

I don't have a 2nd iphone, why would I? Don't have an ipad or mac.

I did turn on "Two Factor Authentication" and that is when this entire problem started.

I can't just turn it off- dumb.

HOW, I repeat, HOW do I use two-factor authentication to log in and approve my account?

My phone keeps stating "Update Apple ID Settings" and I cannot set up apple pay until I sign again. I sign in and get the same recurring problem as everyone one else on this chat....over 2,000 of us, SERIOUSLY?

Signing in to icloud does NOTHING.

Michele

Jul 12, 2019 3:21 AM in response to psf1

You’ve got to be kidding me... all this time. All these topics about the same issue and still nothing is resolved. This is insane and total unacceptable. I have literally been waiting over 2 months. Two devices same situation. I thought for sure by now at least yours would of been resolved. I’m not understanding how they (Apple) can’t figure it out.


I gave up for a month. I felt so bad for the support team they tried everything to help me on a daily basis for a few weeks. Nothing we did worked. Apple seriously needs to put some time into this issue. It is very frustrating, annoying and time consuming.


It’s been an issue for awhile.. it’s still an issue. This issue desperately needs resolution.

Aug 26, 2019 6:36 PM in response to YellowRose28

From all of the responses I read it does not appear that anyone has had an answer that will actually work. I have an iPhone X and I have attempted to "Approve My Phone" from a PC by signing in to icloud.com and there is no option to do that, I have attempted to approve my phone from an iPad, and still no viable option to Approve my phone. Why do I need to approve my phone?Is this a glitch with Apple's latest update? Can someone give me an answer that will actually work?

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How do I approve my phone on another device signed into iCloud?

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