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Voice memos is not saved after i done recording

Hello, i've been searching for this problem but i didn't find any solutions. There are only an unanswered one.


So, i have an iphone x with the new ios 12 installed on it last night. This morning i had an interview class with my lecturer about my thesis. To make it easier for me to takes on every word he says, i choose to record it on the voice memos. I already test it first and it records. After that i pressed the red button and begin recording session, it did shows the recording process with the sound graph or something like that (sorry i didn't know how to called it). After like 57 minutes i done my interview, when i pressed the done button it just bring me to the voice memos and it didn't show the recording i just made. But, when i try to search on the home screen (that one when u swipe to the right and type on the search box) it shows my last already made recording with the correct voice memos names but it didn't show up on the voice memos apps. How can i recover that lost voice memos when i can still search the correct name and it still shows up the memos ?


I try to describe as specific as possible, because i hope i can recover that voice memos because it is really a very very important one. I made this communities support account just for this just to let you know.

iPhone X, iOS 12

Posted on Sep 19, 2018 3:34 AM

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Posted on Oct 15, 2018 9:23 PM

They ARE saved! Open the memos app. When you open it, see the left side bar? That is where they are saved.


you can rename them.


the first 24 hours it will reflect the time that it was recorded. After that, it will reflect the date. If you need to remember both the time and date, I suggest you name it some like “ work: 10.15.18/ 1:15 PM “


here is a screenshot. Hope this helps. I’ve renamed mine “ address” as it’s an address I need for tomorrow.


User uploaded file

167 replies

Oct 30, 2018 10:10 AM in response to fiqririhyawan

Has anyone been able to retrieve lost voice memos yet? I believe some people have contacted Apple for support.


I lost two voice memos of 2 hours in duration each. When I unlocked my phone after recording, I was not given the option to save or select 'done'. It seemed like the app crashed and the memos just disappeared. They are also not in the recently deleted list.


Searching for the memos on the main screen shows that they their names exist on the phone, but they are not retrievable in any manner that I have tried.


Some important interviews lost - hoping someone can help!


W

Oct 31, 2018 6:45 AM in response to IphoneXCarina

Mine do not even show up in a search. The entire conversation is recorded (total of 6 hrs for me) and then there is no option to save it (the done button). These recordings are gone. I have talked to Apple and they told me they are gone but offered no explanation and acted like I am the only one with this problem. I emailed them and sent 4 DM's over Twitter and received no response. I downloaded a new app that is great and RELIABLE for now as I look at Samsungs.


I don't know if yours are recoverable considering they show up in a search.


I have over 1,000 hours recorded over the past 2 years and saved with no problem. This is new to the 12 update.

Oct 31, 2018 8:49 AM in response to Cåts

The woman from Apple Support called me on Monday but it was just an update to say they were still investigating it. She’s been great with follow up which is waaay more than I can say for Apple Support on Twitter, who responded to my first message and then completely ignored the rest. I told her to go ahead and email me when she has an update.

Nov 1, 2018 2:28 AM in response to fiqririhyawan

I had exactly the same problem yesterday. A 3 hour recording I needed in order to cite someone literally: it’s just gone. The consequences for my work are very serious.


I contacted the Apple helpdesk, they have no idea and couldn’t help at all. What frustrates me most is that apparently the problem is known since more than one month, and 149 people have already encountered the same problem. But still nothing is done. The bug persists, and instead of warning people about the instability of the voice memo app under iOS12, Apple keeps on encouraging people to update their system to iOS12.

If they just would have reacted earlier I and at least 148 other people wouldn’t be in such a mess.

Nov 1, 2018 2:59 AM in response to justanyone

I am sorry you lost your work. I am still dealing with the fallout. You are correct - warn people until you get it fixed.


I downloaded a free app to use going forwarded and it’s great. I can back it up thru iTunes onto my laptop and flash drive. I really like it. You might want to consider doing that. I don’t think I will ever use the iPhone app again. Can’t trust it and this was too important.

Nov 2, 2018 9:00 AM in response to IphoneXCarina

I downloaded Voice Recorder.


I didn’t do a lot of research because I needed something quickly, but it has been great so far. I have used it a few times with no problems. Last night, an alarm I forgot I had set went off and the taping resumed automatically when I shut the alarm off. Voice Memo didn’t do that. I found out the hard way that ANY interruption meant I had to remember to manually restart it.


I have backed up Voice Recorder thru iTunes to my PC and to my flash drive. It even saves to Notes. I have the free version and see no need to upgrade. The ads are non-intrusive/minimal. It does everything I need it to do and then some. Frankly, I wish I had downloaded it a while ago. It’s better than Voice Memo, IMHO.

Nov 3, 2018 11:51 PM in response to Aesthir

Well, your help got me one step closer to solving my problem...


While I had the voice memo recording in the background, I plugged my Apple headphones into the jack. (iPhone SE / 12.01)


This stopped the recording which was fine since I was deleting it anyway. The problem is that there is no voice message to be found in the memo app. I tried an experiment and it did the same thing. There should be two memos in the app when there are none. If I start a third recording it says '3' at the end as if there are two there.


Using the information you gave above, the search does show there are two memo files. A regular recording and one with a '2' at the end. Selecting either of these brings up the memo app but no recording.


They weren't important and I just want to delete them off of the phone. Any ideas?

Nov 4, 2018 3:45 AM in response to fiqririhyawan

Same situation as everyone else. 3 hour voice memo recording taken in Airplane mode on iOS 12. Not available in the voice memos app but IS visible in the springboard search.


BOLLOCKS. Also like everyone else, this recording was priceless and irreplaceable. As a software developer and project manager myself it's unforgivable that this app could have been released with such a major bug.


It's obviously not retrievable through the iOS functions so downloading some data recovery tools. Will have a bash and see if some kind of sector-by-sector examination finds it and it's got decent integrity. Will let you all know if I have any luck.


BOLLOCKS.

Nov 13, 2018 9:07 PM in response to fiqririhyawan

Hi, I just had the exact same issue. My new recording didn't showed up the Voice memo app but in the search result only.


I was able to copy the file to my mac using a tool called Imazing https://imazing.com/download/macos, my invisible recording showed up in the voice memos list but gave me an error while attempting to copy to my mac. The error message will give you the path to the file. Then go in the File System and browse to this path and copy it to your mac. You can follow the instructions here: https://support.imazing.com/hc/en-us/articles/115001152374-Voice-Memos-Export-fa ils-with-The-file-or-folder-doesn-t-exis…


Hope that helps

Voice memos is not saved after i done recording

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