Voice memos is not saved after i done recording

Hello, i've been searching for this problem but i didn't find any solutions. There are only an unanswered one.

So, i have an iphone x with the new ios 12 installed on it last night. This morning i had an interview class with my lecturer about my thesis. To make it easier for me to takes on every word he says, i choose to record it on the voice memos. I already test it first and it records. After that i pressed the red button and begin recording session, it did shows the recording process with the sound graph or something like that (sorry i didn't know how to called it). After like 57 minutes i done my interview, when i pressed the done button it just bring me to the voice memos and it didn't show the recording i just made. But, when i try to search on the home screen (that one when u swipe to the right and type on the search box) it shows my last already made recording with the correct voice memos names but it didn't show up on the voice memos apps. How can i recover that lost voice memos when i can still search the correct name and it still shows up the memos ?

I try to describe as specific as possible, because i hope i can recover that voice memos because it is really a very very important one. I made this communities support account just for this just to let you know.

iPhone X, iOS 12

Posted on Sep 19, 2018 3:34 AM

Top-ranking reply

mscatch_22

Level 1

4 points

Posted on Dec 4, 2018 1:09 PM

Just wanted to let everyone that the by downloading imazing to my PC I was able to retrieve my lost voice memo file. In imazing I went to file systems and then media recordings. I found a folder with the date and time that matched when I made the recording. Clicked on it and there I found the missing voice memo. Clicked on it and it played! So from the imazing program I saved it to my PC and then transferred it to my itunes and put it in a playlist. Then I sync'd the playlist to my phone and can now hear the memo on my phone through the playlist. Crisis averted! Thanks to whoever suggested this work around.

Background

So I recorded a 52 minute long voice memo yesterday in class. Very important recording because I need it to complete my final exam. I periodically checked while I was in the class to make sure that it was still recording, which each time it was. When I wanted to end the recording there was no stop, end, or done button. So I closed down the app and returned to it. It brought me back to the recording and this time a done button appeared. I hit done. When I went to go find the recording to listen to it, it was nowhere to be found in the voice memo. I searched it on my phone and I could see the 52 min voice memo I had just recorded. I clicked on it and it took me back to voice memo but it did not show up there or in the deleted files. I contacted apple support. They could not resolve the problem. All they said is that this was a known issue that they are still investigating and to be sure to just update my iOS anytime there is an update. Thankfully the imazing suggestion worked. I have an iPhone XS and I am and was running iOS 12.1 when this problem occurred.

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167 replies

moehendi

Level 1

9 points

Oct 6, 2018 5:18 AM in response to fiqririhyawan

I can't believe what just happened , a very important meeting that am suppose to prepare the minutes for just disappeared. a hour and 20 minutes.

why is there no answers to this issue till now ....

Oct 17, 2018 1:10 PM in response to A4JP

Sorry can you please detail as i’m facing exact same issue. But I’m not following your explanation

Oct 17, 2018 11:08 PM in response to Aesthir

Sorry how did you solve your problem? Kindly help!

Cåts

Level 5

4,584 points

Oct 26, 2018 7:05 AM in response to Colmoor

Have you contacted them via twitter? They always respond - and quickly at that.

@AppleSupport on the Twitter

Oct 30, 2018 8:44 PM in response to WilhelmmlehliW

I feel your pain. I have tried all avenues, including calling Apple and they have said it is not retrievable. I keep looking in hope that one day it might appear....alas

Jan 30, 2019 1:34 PM in response to jeffreyke_81

Okay it reappears after I wrote this long angry message... It took about 10mins for the records to show up.... WTF??

A4JP

Level 1

16 points

Oct 15, 2018 9:11 PM in response to fiqririhyawan

Close the app after recording by swiping up to show the missing button then click done. After that and hour recording will take 5 to 10 minutes to show up. I don't know why Apple doesn't fix this and why is the swipe up near the start and stop record button? Have you also see the zoom bug in Safari yet? It has been here for about 3 years!!!!! https://a4jp.com/info.html

Oct 18, 2018 2:50 AM in response to IphoneXCarina

I already moved on, because i try almost everything possible. From restarting app, hard restart, trying to see from iTunes, etc. Nothings works. For me, the first thing i notice when the problem occurs is when the voice memos app crashing, or running in the background and suddenly the recording icon on the top left disappear. Just make sure, whenever possible do 5 - 10 times trials of recording for 5 - 10 seconds, and also don't run it on the background. Disable the auto-lock on the settings so the phone screen will still turned on. This may prevent further crashes. I'm doing the follow up interview for my thesis and by doing what I just mention, I always successfully record voice memos. This is just ridiculous that apple didn't solve any of this problems.

Oct 19, 2018 9:55 AM in response to Aesthir

Thanks so much Aesthir for your answer. I just don’t know how to do for steps 3 and 4 as aí have iPhone X and there is no home button. These 2 steps I’m not following, it’s like doing the search in main screen? Meaning where do you search for that new voice memo you created and deleted?

Thank you so much I’m advance!

Oct 19, 2018 3:54 PM in response to Cåts

There is no sidebar on the iPhone. Just the tray at the bottom that shows your recordings.

I did what someone else suggested earlier to check the trash using the search feature on the phone. Yes, all of my recordings I deleted on purpose were there but not the one that didn't save after I recorded it. Curiously, the "Top Hit" results for the search show a file started right around the time this file was created but when I click on it, it just opens the Voice Memos app and it is nowhere to be found.

Cåts

Level 5

4,584 points

Oct 19, 2018 5:52 PM in response to JeremyHarvey

I know there is no sidebar in the iPhone...just the iPad.

i posted a link that apparently broke.

Here it is again...

https://www.macworld.com/article/3298498/ios/how-to-use-the-voice-memos-app.html

it says it will be in a LIST above the RED BUTTON.

this is a good article with good explanations. I realize that Voice Memos doesn’t work the same on all iPhones or Apple devices.

Sorry about the previous broken link.

Cåts

Level 5

4,584 points

Oct 19, 2018 6:13 PM in response to Cåts

Here is a screenshot. Are you clicking DONE after you make your recording!?

look at the screenshot Closely. I highlighted important information. I hope this helps you all.

This information can be found here in the iPhone iOS 12 user guide

https://help.apple.com/iphone/12/

In Apps - Voice Memos

Cåts

Level 5

4,584 points

Oct 20, 2018 3:21 PM in response to IphoneXCarina

Did you see my post just above the one you replied to?

I posted information with a screenshot to show exactly how you can see your recordings and find them. Take a look above the person you replied to And ,eat me know if this helps.

Cåts

Level 5

4,584 points

Oct 21, 2018 3:46 PM in response to Odufa

I have read through this thread as I’m following it. I do not recall seeing that you can seee some saved ones.

i was under the impression that you couldn’t see any that were saved. In any case,

live nit encountered this problem so I was trying to help.

my advice to all in this discussion Is to contact Apple support directly. They will have someone contact you by phone at the time you desire and walk you through it.

https://getsupport.apple.com

goid luck to you all. I know it must be frustrating.

Cåts

Level 5

4,584 points

Oct 21, 2018 3:57 PM in response to JeremyHarvey

I’m curious by this.

When end you do search it, where is it actually found?

for example, when you search “New Recording “, what is the answer to where your recording is?

i just searched mine and it shows Voice Memos ( yes, it’s working for me so it’s stored there- and fully aware this queary might not yield the same result )

im curious where yours are being saved, if searching reveals this information.

This is intriguing to me.

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Voice memos is not saved after i done recording