Voice memos is not saved after i done recording

Hello, i've been searching for this problem but i didn't find any solutions. There are only an unanswered one.


So, i have an iphone x with the new ios 12 installed on it last night. This morning i had an interview class with my lecturer about my thesis. To make it easier for me to takes on every word he says, i choose to record it on the voice memos. I already test it first and it records. After that i pressed the red button and begin recording session, it did shows the recording process with the sound graph or something like that (sorry i didn't know how to called it). After like 57 minutes i done my interview, when i pressed the done button it just bring me to the voice memos and it didn't show the recording i just made. But, when i try to search on the home screen (that one when u swipe to the right and type on the search box) it shows my last already made recording with the correct voice memos names but it didn't show up on the voice memos apps. How can i recover that lost voice memos when i can still search the correct name and it still shows up the memos ?


I try to describe as specific as possible, because i hope i can recover that voice memos because it is really a very very important one. I made this communities support account just for this just to let you know.

iPhone X, iOS 12

Posted on Sep 19, 2018 3:34 AM

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Posted on Dec 4, 2018 1:09 PM

Just wanted to let everyone that the by downloading imazing to my PC I was able to retrieve my lost voice memo file. In imazing I went to file systems and then media recordings. I found a folder with the date and time that matched when I made the recording. Clicked on it and there I found the missing voice memo. Clicked on it and it played! So from the imazing program I saved it to my PC and then transferred it to my itunes and put it in a playlist. Then I sync'd the playlist to my phone and can now hear the memo on my phone through the playlist. Crisis averted! Thanks to whoever suggested this work around.


Background

So I recorded a 52 minute long voice memo yesterday in class. Very important recording because I need it to complete my final exam. I periodically checked while I was in the class to make sure that it was still recording, which each time it was. When I wanted to end the recording there was no stop, end, or done button. So I closed down the app and returned to it. It brought me back to the recording and this time a done button appeared. I hit done. When I went to go find the recording to listen to it, it was nowhere to be found in the voice memo. I searched it on my phone and I could see the 52 min voice memo I had just recorded. I clicked on it and it took me back to voice memo but it did not show up there or in the deleted files. I contacted apple support. They could not resolve the problem. All they said is that this was a known issue that they are still investigating and to be sure to just update my iOS anytime there is an update. Thankfully the imazing suggestion worked. I have an iPhone XS and I am and was running iOS 12.1 when this problem occurred.

167 replies

Nov 18, 2018 7:34 PM in response to numerik

I'm glad iMazing has been a useful fix for some folks! Unfortunately it appears that I'm in the "file was never saved in the first place" group. Like others, "New Recording 4" shows up if I search but is not listed in the Voice Memos app, either on my phone (where I made the recording), or my laptop (which is connected via iCloud).


I'm really disappointed that I can't access the hour-long recording I made this afternoon. (I'm still hoping against hope that it's not *lost* lost.) Before coming to this thread it hadn't occurred to me how many people rely on the voice record tool in their work. My sympathies to anyone who has lost a recording of serious professional or personal consequence.


User uploaded file

Nov 20, 2018 9:40 AM in response to fiqririhyawan

I also experienced the same thing today. I tried the Imazing route to locate the recording with no luck, this is really frustrating. What I did was to pause my recording after a long 1 hour interview, then pressed the very same button to continue where we left off and it just erased the first part of the interview and started a new recording. I really don’t understand how does that happen.

Nov 26, 2018 3:27 AM in response to Chris4512

I’ve been using Voice Recorder for a month now and it’s a great little app. I don’t even notice the ads.


You can back up your old voice memos to a PC through iTunes and copy them onto a flash drive. Same with recordings done with the Voice Recorder App.

I also back up my entire phone once a week to my PC. I don’t trust Apple to begin with and if my phone was lost/stolen/destroyed I would lose them so I back them up to a few places.

Dec 1, 2018 8:24 AM in response to shai2u

Sure. It’s Voice Recorder. I’ve been using it for over a month and it has been great. I can back up my recording thru iTunes to my PC and flash drive.


This week I discovered it keeps recording even if I am playing a video! I was taping a meeting & I needed to show others a video on my phone. I assumed it would stop recording while I played the video & would resume when I was done (which it does automatically btw, something voice memos did NOT do). When I listened later, I discovered it recorded us talking while we were watching the video!


Anyway, go to the app store and it’s callwd Video Recorder. The free version is great and the ads are small and unobtrusive. I don’t even see them.

Jan 3, 2019 11:38 PM in response to fiqririhyawan

My problem is when ever I use the voice recorder and pause it and go to a different app and then go back it shuts everything down without Saving sometimes and won’t let continue. Even sometimes I will just hit pause and 20 seconds later it does the samething it just saves on its own or it completely starts all over. I never had this problem before and I use it everyday for work this is a major issue for me. I even bought a brand new Xs max and the same problem what a waste of money about 3-4 updates ago is when this started happening.

Jan 30, 2019 1:31 PM in response to fiqririhyawan

Has this problem been solved?? This is just hopeless... Have your engine even test the App before releasing it?? Damm Cook, this is the most important and fundamental things to retain your old customers, and you screw it up so badly... Start putting more effort on the fundamentals and stop screwing up Steve Job's hard work...


iOS 12.1.3 on iPhone SE --- by the way SE is only only right product you have made ever since Steve passed away... WE DO NOT WANT LARGE SCREENs... I don't think Cook will see this message anyway, but still, Apple engineers, please clean your **** up...

Feb 9, 2019 9:05 PM in response to fiqririhyawan

I totally agree. This app is horrible. I believe my issue occurred for that very reason, my screens autolock was on, before opening my phone i hit pause on the recording, then had to hit resume to bring back a screen where I could hit done to save, but I hit done and it disappeared and then my phone done. A 2 hr interview was never found, like it was never recorded. I can't seem to find a solution not even for a hardware recovery...bc apparently its the "save" that keeps it from storing as a "junk file"...even a temp storage would have helped. I experienced this once with an old LgG3 that I had...but found a significant amount of recovery solutions for things like this...I may need to go back to Samsung they seem to provide better options for customers with regards to things like this. Apple failed here.

Feb 20, 2019 9:05 PM in response to fiqririhyawan

Did you fix this? Because I’m having the exact same issue.


I lost my mom to cancer last year... and I had there our last conversations.


I called apple and there are looking into this.


I tried several data recovery apps but no luck. I had hours of conversations with here... and I’m just realizing this now. I can search the phone and see the files but not within the voice memos app.


I would really appreciate any help here as i am desperate!

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Voice memos is not saved after i done recording

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