User profile for user: quickquest88
quickquest88 Author
User level: Level 1
8 points

Kernel Panic

I am having trouble with a mid 2010 macbook pro 13". I get random kernel panics, and the computer generally wont run more than 30 minutes or so, most times even less.


I'm new to macs and I don't have much of an idea of what I am looking at, can someone point me in the right direction?


Here is a copy of the panic log:


Anonymous UUID: FD8FE879-AFDE-238C-33AB-2EB2632FD037



Mon Sep 17 20:10:53 2018



***

Panic Report ***

panic(cpu 1 caller 0xffffff80091fd245): Kernel trap at 0xffffff800958cc10, type 14=page fault, registers:



CR0: 0x0000000080010033, CR2: 0x00000000004aef85, CR3: 0x000000008c749000, CR4: 0x00000000000026

e0

RAX: 0x0000000000000003, RBX: 0x0609958006025b00, RCX: 0xffffff8009a03670, RDX: 0xffffff8015802

cc0

RSP: 0xffffff90a2ffbe70, RBP: 0xffffff90a2ffbe80, RSI: 0x7fffffffffffffff, RDI: 0xffffff80187c2962

R8:

0x00000000004af000, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff90a2ffbd98

R12: 0x0000000000000001, R13: 0x0000000000000000, R14: 0xffffff80187c2960, R15: 0x0000000000000001

RFL: 0x0000000000010202, RIP: 0xffffff800958cc10, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x00000000004aef85,

Error code: 0x0000000000000002,



Fault CPU: 0x1, PL: 0, VF: 1





Backtrace (CPU 1), Frame : Return Address



0xffffff90a2ffbb00 : 0xffffff80090e756c



0xffffff90a2ffbb80 : 0xffffff80091fd245



0xffffff90a2ffbd60 : 0xffffff80090985a3



0xffffff90a2ffbd80 : 0xffffff800958cc10



0xffffff90a2ffbe80 : 0xffffff800958dadd



0xffffff90a2ffbed0 : 0xffffff80095f46f4



0xffffff90a2ffbf30 : 0xffffff80095f2dcb



0xffffff90a2ffbf50 : 0xffffff80096234d5



0xffffff90a2ffbfb0 : 0xffffff8009098d96







BSD process name corresponding to current thread: trustd





Mac OS version:

16G1510







Kernel version:



Darwin Kernel Version 16.7.0: Thu Jun 21 20:07:39 PDT 2018; root:xnu-3789.73.14~1/RELEASE_X86_64



Kernel UUID: CA05D43A-8B83-3114-828D-72E83BEC8DD9



Kernel slide: 0x0000000008e00000



Kernel text base: 0xffffff8009000000

__HIB text base: 0xffffff8008f00000



System model name: MacBookPro7,1 (Mac-F222BEC8)





System uptime in nanoseconds: 49200982722

last



loaded kext at 10700145049:

com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f8b481000, size 32768)



loaded kexts:



com.apple.driver.AudioAUUC 1.70



com.apple.driver.AppleHWSensor 1.9.5d0



com.apple.driver.AGPM 110.23.17



com.apple.driver.AppleTyMCEDriver 1.0.2d2



com.apple.filesystems.autofs 3.0



com.apple.driver.AppleMikeyHIDDriver 131



com.apple.driver.AppleHDAHardwareConfigDriver 279.48



com.apple.driver.AppleHDA 279.48



com.apple.driver.AppleMikeyDriver 279.48



com.apple.driver.AppleOSXWatchdog 1



com.apple.driver.pmtelemetry 1



com.apple.iokit.IOUserEthernet 1.0.1



com.apple.iokit.IOBluetoothSerialManager 5.0.5f3



com.apple.Dont_Steal_Mac_OS_X 7.0.0



com.apple.driver.AppleFIVRDriver 4.1.0



com.apple.driver.AppleLPC 3.1



com.apple.driver.AppleUpstreamUserClient 3.6.4



com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0



com.apple.GeForceTesla 10.0.2



com.apple.driver.AppleHV 1



com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0



com.apple.driver.AppleSMCLMU 208



com.apple.driver.AppleMuxControl 3.14.49



com.apple.driver.AppleBacklight 170.9.20



com.apple.driver.AppleMCCSControl 1.3.4



com.apple.nvidia.NVDAStartup 10.1.7



com.apple.driver.SMCMotionSensor 3.0.4d1



com.apple.driver.AppleFileSystemDriver 3.0.1



com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1



com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0



com.apple.BootCache 40



com.apple.filesystems.hfs.kext 366.70.3



com.apple.iokit.IOBluetoothUSBDFU 5.0.5f3



com.apple.driver.AppleIRController 341.2



com.apple.iokit.SCSITaskUserClient 394.50.1



com.apple.driver.AppleUSBTCKeyEventDriver 252



com.apple.driver.AppleUSBTCButtons 252



com.apple.driver.AppleUSBTCKeyboard 252



com.apple.driver.AppleUSBStorageCoexistentDriver 404.50.6



com.apple.driver.AppleUSBCardReader 404.50.6



com.apple.iokit.IOAHCIBlockStorage 295.20.1



com.apple.iokit.AppleBCM5701Ethernet 10.2.10



com.apple.driver.AirPort.Brcm4331 800.21.30



com.apple.driver.AppleFWOHCI 5.5.5



com.apple.driver.AppleSmartBatteryManager 161.0.0



com.apple.driver.AppleAHCIPort 326.60.1



com.apple.driver.AppleRTC 2.0



com.apple.driver.AppleHPET 1.8



com.apple.driver.AppleACPIButtons 5.0



com.apple.driver.AppleSMBIOS 2.1



com.apple.driver.AppleACPIEC 5.0



com.apple.driver.AppleAPIC 1.7



com.apple.driver.AppleIntelCPUPowerManagementClient 219.0.0



com.apple.nke.applicationfirewall 172



com.apple.security.quarantine 3



com.apple.security.TMSafetyNet 8



com.apple.driver.AppleIntelCPUPowerManagement 219.0.0



com.apple.AppleGraphicsDeviceControl 3.14.49



com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 279.48



com.apple.kext.OSvKernDSPLib 525



com.apple.iokit.IOSurface 159.12



com.apple.iokit.IOSerialFamily 11



com.apple.iokit.IOFireWireIP 2.2.7



com.apple.driver.IOPlatformPluginLegacy 1.0.0



com.apple.driver.IOPlatformPluginFamily 6.0.0d8



com.apple.driver.AppleSMBusPCI 1.0.14d1



com.apple.nvidia.classic.NVDANV50HalTesla 10.0.2



com.apple.nvidia.classic.NVDAResmanTesla 10.0.2



com.apple.driver.AppleSSE 1.0



com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0



com.apple.driver.AppleHDAController 279.48



com.apple.iokit.IOHDAFamily 279.48



com.apple.iokit.IOAudioFamily 205.15



com.apple.vecLib.kext 1.2.0



com.apple.driver.AppleGraphicsControl 3.14.49



com.apple.driver.AppleBacklightExpert 1.1.0



com.apple.driver.AppleSMBusController 1.0.18d1



com.apple.iokit.IONDRVSupport 516.1



com.apple.iokit.IOGraphicsFamily 515.3



com.apple.driver.AppleSMC 3.1.9



com.apple.filesystems.hfs.encodings.kext 1



com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.5f3



com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.5f3



com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f3



com.apple.iokit.IOBluetoothFamily 5.0.5f3



com.apple.driver.usb.AppleUSBHub 1.1



com.apple.driver.AppleUSBMultitouch 258



com.apple.driver.usb.IOUSBHostHIDDevice 1.1



com.apple.iokit.IOUSBMassStorageClass 4.0.4



com.apple.iokit.IOSCSIBlockCommandsDevice 394.50.1



com.apple.iokit.IOUSBMassStorageDriver 131.60.1



com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1



com.apple.driver.usb.cdc 5.0.0



com.apple.driver.usb.networking 5.0.0



com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1



com.apple.driver.AppleXsanScheme 3



com.apple.driver.AppleUSBMergeNub 900.4.1



com.apple.driver.usb.AppleUSBHostPacketFilter 1.0



com.apple.iokit.IOUSBFamily 900.4.1



com.apple.iokit.IOEthernetAVBController 1.0.3b4



com.apple.driver.mDNSOffloadUserClient 1.0.1b8



com.apple.iokit.IO80211Family 1200.12.2



com.apple.iokit.IONetworkingFamily 3.2



com.apple.driver.corecapture 1.0.4



com.apple.driver.AppleUSBHostMergeProperties 1.1



com.apple.iokit.IOFireWireFamily 4.6.6



com.apple.driver.usb.AppleUSBOHCIPCI 1.1



com.apple.driver.usb.AppleUSBOHCI 1.1



com.apple.driver.AppleMCP89RootPortPM 1.11



com.apple.driver.NVSMU 2.2.9



com.apple.iokit.IOAHCIFamily 288



com.apple.driver.usb.AppleUSBEHCIPCI 1.1



com.apple.driver.usb.AppleUSBEHCI 1.1



com.apple.driver.AppleEFINVRAM 2.1



com.apple.driver.AppleEFIRuntime 2.1



com.apple.iokit.IOHIDFamily 2.0.0



com.apple.iokit.IOSMBusFamily 1.1



com.apple.security.sandbox 300.0



com.apple.kext.AppleMatch 1.0.0d1



com.apple.driver.AppleKeyStore 2



com.apple.driver.AppleMobileFileIntegrity 1.0.5



com.apple.driver.AppleCredentialManager 1.0



com.apple.driver.KernelRelayHost 1



com.apple.iokit.IOUSBHostFamily 1.1



com.apple.driver.AppleBusPowerController 1.0



com.apple.driver.DiskImages 444.50.17



com.apple.iokit.IOStorageFamily 2.1



com.apple.iokit.IOReportFamily 31



com.apple.driver.AppleFDEKeyStore 28.30



com.apple.driver.AppleACPIPlatform 5.0



com.apple.iokit.IOPCIFamily 2.9



com.apple.iokit.IOACPIFamily 1.4



com.apple.kec.Libm 1



com.apple.kec.pthread 1



com.apple.kec.corecrypto 1.0





System Profile:

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D),

Broadcom BCM43xx 1.0 (5.106.98.102.30)

Bluetooth: Version 5.0.5f3, 3 services, 27 devices, 1 incoming serial ports



Thunderbolt Bus:



Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020



Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020



USB Device: USB 2.0 Bus

USB Device: Built-in iSight



USB Device: USB 2.0 Bus

USB Device: Card Reader

USB Device: USB Bus

USB Device: USB Bus



USB Device: BRCM2046 Hub



USB Device: Bluetooth USB Host Controller



USB Device: IR Receiver



USB Device: Apple Internal Keyboard / Trackpad



Serial ATA Device: SanDisk SDSSDA120G, 120.03 GB



Model: MacBookPro7,1, BootROM MBP71.003F.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7



Network Service: Wi-Fi, AirPort, en1



Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB

MacBook Pro, iOS 10.3.2

Posted on Sep 19, 2018 8:59 AM

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12 replies
User profile for user: quickquest88
quickquest88 Author
User level: Level 1
8 points

Sep 19, 2018 3:27 PM in response to Old Toad

EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-09-19 17:23:47

Download EtreCheck from https://etrecheck.com

Runtime: 3:57

Performance: Good


Problem: Computer is restarting


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup- Time Machine backup not found.

Battery failure- Your battery is reporting that it needs to be serviced.

Kernel panics- This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Upgradeable RAM- This machine has upgradeable RAM that would help its performance.

Vintage hardware- This machine may be considered vintage.

Abnormal shutdown- Your machine shut down abnormally.


Hardware Information:

MacBook Pro (13-inch, Mid 2010) - Vintage!

MacBook Pro Model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo (Duo) CPU: 2-core

4 GB RAM - Upgradeable

BANK 0/DIMM0 - 2 GB DDR3 1067 ok

BANK 1/DIMM0 - 2 GB DDR3 1067 ok

Battery: Health = Service Battery - Cycle count = 643


Video Information:

NVIDIA GeForce 320M - VRAM: 256 MB

Color LCD 1280 x 800


Drives:

disk0 - SanDisk SDSSDA120G 120.03 GB (Solid State - TRIM: No)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - O**************m (Journaled HFS+) 119.17 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


Mounted Volumes:

disk0s2 - O**************m 119.17 GB (76.15 GB free)

Journaled HFS+

Mount point: /


Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en2: Bluetooth PAN


System Software:

macOS Sierra 10.12.6 (16G1510)

Time since boot: Less than an hour

System Load: 9.69 (1 min ago) 9.05 (5 min ago) 4.19 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


System Launch Agents:

[Not Loaded]6 Apple tasks
[Loaded]185 Apple tasks
[Running]95 Apple tasks


System Launch Daemons:

[Not Loaded]41 Apple tasks
[Loaded]179 Apple tasks
[Running]97 Apple tasks
[Other]2 Apple tasks


Launch Agents:

[Loaded]com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-08-30)


Launch Daemons:

[Loaded]com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-08-30)
[Loaded]com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-08-30)
[Loaded]com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-13)


User Login Items:

iTunesHelper Application (Apple - installed 2018-08-30)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins:

QuickTime Plugin: (installed 2018-08-30)

Silverlight: (installed 2018-09-10)


Safari Extensions:

LastPass.safariextz - LastPass - https://lastpass.com/(installed 2018-09-10)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPULocation
WindowServerApple12
mds_storesApple10
com.apple.WebKit.WebContentApple6
kernel_taskApple6
com.apple.WebKit.NetworkingApple5


Top Processes by Memory:

Process (count)SourceRAM usageLocation
mdworker (24)Apple602 MB
kernel_taskApple517 MB
com.apple.WebKit.WebContentApple497 MB
spindumpApple149 MB
Safari?138 MB/Applications/Safari.app


Top Processes by Network Use:

ProcessSourceInputOutputLocation
com.apple.WebKit.NetworkingApple556 KB448 KB
clouddApple106 KB115 KB
apsdApple15 KB17 KB
mDNSResponderApple15 KB5 KB
nsurlsessiondApple11 KB5 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
mdworker (24)Apple26
mds_storesApple12
mdworker (8)?9
WindowServerApple4
com.apple.WebKit.WebContentApple2


Virtual Memory Information:

Available RAM1.04 GB
Free RAM19 MB
Used RAM2.96 GB
Cached files1.02 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
XProtectPlistConfigData20992018-08-30
MRTConfigData1.352018-08-30
Microsoft Office for Mac16.17.180909012018-08-30
Security Update 2018-00410.12.62018-08-30
iTunes12.82018-08-30
LastPass4.0.12018-08-30
Gatekeeper Configuration Data1542018-09-05
Microsoft Silverlight Internet Browser Plugin5.1.50901.02018-09-10
Microsoft Outlook for Mac16.17.180909012018-09-17
Microsoft PowerPoint for Mac16.17.180909012018-09-17
Microsoft Word for Mac16.17.180909012018-09-17
Safari12.02018-09-17
Microsoft Excel for Mac16.17.180909012018-09-18
Microsoft OneNote for Mac16.17.180909012018-09-18


Diagnostics Information (past 7 days):

2018-09-19 17:17:16 Kernel Panic (5 times)


2018-09-19 17:17:13 Last Shutdown Cause: 3 - Hard shutdown


2018-09-18 20:50:48 Dock.app Crash

/System/Library/CoreServices/Dock.app

objc_msgSend() selector name: hash

Dock Extras loaded from:

iTunes.app

App Store.app

Messages.app

System Preferences.app

FaceTime.app

Calendar.app



End of report

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User profile for user: quickquest88
quickquest88 Author
User level: Level 1
8 points

Sep 19, 2018 9:17 AM in response to tygb

I have done all of that to the best of my ability, and I am still getting the restarts and crashes. Sometimes the machine will crash with a graphical glitch, sometimes it will just white screen, sometimes straight to black screen and lock up.


The only third party software that I have is office365, other than that the machine is a fresh install of high sierra. The machine would not boot at all until I did a install from recovery.

Reply
User profile for user: Barney-15E
Barney-15E
User level: Level 10
122,252 points

Sep 20, 2018 4:36 PM in response to rccharles

I wasn't certain of apple definition of "Page Fault". Could the os be lowing a bad address into the paging mechanism?

It's not Apple's term. It is from Intel. Apple used to have a document that linked to an Intel discussion of panics, but I can't find either at the moment.


I don't know the range of what that term means. I think your supposition is entirely possible.

Reply
User profile for user: rccharles
rccharles
User level: Level 6
13,037 points

Sep 19, 2018 2:24 PM in response to quickquest88

current thread: trustd

Panic Report ***


panic(cpu 1 caller 0xffffff80091fd245): Kernel trap at 0xffffff800958cc10, type 14=page fault, registers:


Could be a hardware problem. Run hardware diagnostics or take to apple store.


What is Trustd?



It is a daemon, which means it's a process that runs in the background performing critical system tasks. To be specific, trustd manages and checks certificates. To quote the trustd man page: trustd provides services for evaluating trust in certificates for all processes on the system.Nov 1, 2017



You may want to run these "standard" fixes if the problem persists.


1) Check the amount of free space on your harddrive. You should have a several gigs free.


2) You should run disk utility

Macintosh-HD -> Applications -> Utilities -> Disk Utility

a) verify the disk

b) update your permissions.


3) Try a safe boot.

Shutdown your machine. Hold down the shift key. Poweron. The boot up will take longer than normal because the filesystem on the startup drive is being checked and repaired as needed. All about safe mode including what features and apps safe boot leaves out.

http://support.apple.com/kb/ht1455

4) Another way to correct filesystem problems is into single use mode.

This page will tell you how to get into single user mode.

http://support.apple.com/kb/HT1492


Basically, you hold down the command + s key then powering on your machine. The command key

has a little apple symbol on the lower left. It is between the alt/option key and the space bar.

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