Apple Event: May 7th at 7 am PT
I have 4 Schlage Bluetooth door locks that worked perfectly with my 4th Gen Apple TV until I upgraded to tvos 12. Now only the closest 2 still work. Has anyone else noticed an issue with Bluetooth range after upgrading to tvos 12? Can I still downgrade to 11.4.1?
Apple TV, iOS 12, 4th Gen
I have the same problem. I have 8 Elgato Eve power points and an Apple TV4 as a hub. Before ios12, everything worked, although the two farthest Eve’s from the hub did occasionally (maybe 2% of the time) give “not responding” messages, but simply trying again did the trick. Since I installed TVos12, those same two Eves are now not responding about 33% of the tIme. Automations are failing, I’m waking up at 4am with the lamps attached to those Eves still switched on.
TVos12 has indeed reduced the Bluetooth LE range/power somehow.
Jon
I have Eve Door, Smoke and Degree. They all stopped working properly with tvOS 12. Disabling ATV sleep or any other action wouldn’t help. The accessories may connect in occasionally, but the problem is clearly with Apple. The Eves work fine directly with IOS 12. I have some Homebridge connected stuff there too. They work just fine.
My problems seem to be solved after tvOS 12.1 upgrade. All those Eves are now reachable and the response times much, much better. A full day gone very well.
One thing that I would wish very much, would be an app (or OS feature) in ATV to monitor the Homekit operations and status. That would be very useful.
I upgraded my ATV to tvOS 12.1.1 today, and am seeing better performance with Bluetooth devices located 'far away' from the ATV. Its only been a couple of hours, of course, but I'm optimistic. Prior to this, the device was 100% un-reachable.
Same issue here with two Kwiket Premis locks, both worked fine for over 1.5 years with one ATV prior to tvOS 12. After only one connects reliably.
Same issue here. After updating my Apple TV my Schlage locks will only work when my phone is in Bluetooth range and I can no longer use them with the ATV as a hub
It's an issue with the locks, not Apple TV
Both of the other users are using the same brand of lock. You are the only one using a different one. There have been no reports here of other Bluetooth accessories having issues.
Do you have any evidence to back this up?
All we know at the moment is that the problems started after an update to the Apple TV and the locks worked flawlessly before that.
Still the locks?
I’m having the same problem FibaroHome Water Sensors.
It does. It will try the connected ATV first then it will try any standby hubs, so there might be a slight delay but it will use the standby hubs.
I take back my moment of joy. The success did not last for too long. No, it does not work. The tvOS 12.1 did not correct the BLE connectivity problem.
Bluetooth range reduced after installing tvos 12
