Black screen on iPad Mini 2 after iOS 12 Upgrade

Hi,

My iPad Mini 2 was working beautifully on iOS 11.etc but it automatically updated to iOS 12 during the night.

The problem I have now, is it starts up fine but as soon as I click the standby button or close the cover on my iPad to lock it, the screen goes black and never comes back.

The only way way to get the iPad to come back is through a hard reboot.

This is totally ***** as I have hard rebooted my iPad 5 times already this morning and it was totally fine before the update.

The battery is is full and this happens on power and disconnected from power as well.

Please help.

Thanks

Grant

Posted on Sep 20, 2018 12:58 AM

Top-ranking reply

apslats75

Level 1

4 points

Posted on Feb 11, 2019 2:33 PM

Thank you, for this post. This was exactly what I did this weekend. I have to say that I was very impressed with the service from apple. After I called them for support and could not help over the phone, they booked me an appointment at the nearest apple store. After a few glitches and a full restore, I now have a fully working iPad mini 2 on iOS 12. The tech guy said that is may have been because I was updating form iOS 8, also it would not update on windows but was fine on the Mac. Hope this helps someone out there , who is as frustrated as I was. Also no charge by apple for the support or appointment. Thanks apple.

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85 replies

Questty

Level 1

4 points

Dec 6, 2018 9:08 PM in response to CarlHeadOfIT

good day Carl. Is there any update?

Dec 6, 2018 11:15 PM in response to Editwhiz

Will ios 12.1.1 fix this issue

As my IPad mini 2 is obsolete because of no screen

Dec 8, 2018 1:44 AM in response to ganimakda

Definitely not fixed in 12.1.1

nth2k

Level 1

4 points

Dec 11, 2018 9:23 AM in response to sarossell

please tell us the solution

Dec 14, 2018 12:00 AM in response to sarossell

Thanks!

Vydranix

Level 1

4 points

Dec 22, 2018 8:35 AM in response to Editwhiz

Same thing happening here, iPad Mini 2 (iOS 12.1.1) not working. Black screen after restore. No way around this, not even DFU mode, restoring.

Dec 26, 2018 6:17 PM in response to KennyG0927

I have had the same problem and stuck with it. Does apple have any solution?

Dec 29, 2018 11:33 AM in response to Editwhiz

I'v got a same issue. Any updates?

Dec 30, 2018 7:46 PM in response to Editwhiz

I've already done update from iOS 12.1 to 12.1.1 still having same problem..that blank screen.

When to Apple will fix this?its getting nonsense and ridiculous.

Jan 25, 2019 9:56 PM in response to eradinus

Just did the update to iOS 12.1.3..and it’s still a no go :( This big is really ******* me off

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Black screen on iPad Mini 2 after iOS 12 Upgrade