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JoMo45 Author

Level 1

29 points

iOS 12 Bluetooth Uconnect issue

I updated my iPhone 7 to iOS 12, and immediately noticed that there is now a significant lag in song selection when connected to bluetooth in my car's Uconnect head unit. When a new song plays, the song run time is frozen for exactly 30 seconds while the song plays. If I try to toggle next/last track selection using the car's audio controls during this time, nothing happens until the 30 seconds pass, then it changes to the next song. It happens very consistently now with every new song that plays. Also, during some songs it'll do this freeze for 30 seconds where song navigation won't trigger.

Can't overstate how annoying this is. Has anyone else experienced this?

iPhone 7, iOS 12, '16 Charger Uconnect NAV head unit.

iPhone 7, iOS 12

Posted on Sep 20, 2018 7:41 PM

199 replies

njeske

Level 1

4 points

Mar 4, 2019 6:47 PM in response to JoMo45

I don't want to jinx it... but ever since I installed iOS 12.2 Beta 3 on my iPhone XS, this problem has disappeared. I've driven in my truck several times over the last two weeks since installing it and have not had any issues when skipping through my track list. Beta 4 came out today, but I haven't installed it yet. I'll post back in a few days once I've installed it and tested it out a few times. Hopefully it stays fixed, but it wouldn't be the first time that the issue appeared to be fixed on one iOS release only to be broken again on the next one.

njeske

Level 1

4 points

Mar 12, 2019 7:07 PM in response to JoMo45

The last several days with Beta 4 have been uneventful, which is a good thing. Beta 5 was released yesterday and I'm installing it today, so hopefully things stay functional and we can all look forward to the issue finally being fixed in the official iOS 12.2 release.

njeske

Level 1

4 points

Mar 24, 2019 10:37 AM in response to JoMo45

Not sure when 12.2 will release. Beta 6 is the most recent build, so it's probably getting close. Unfortunately, my experience on Beta 5 has gone back to experiencing UConnect lockups when trying to skip through the track list. It's not happening as often as it did before, but it's definitely a step down from what I experienced on Beta 4. That may have just been luck though. I'm installing Beta 6 today and will play with it over the next few days. Hopefully it improves again.

Mar 24, 2019 11:23 AM in response to JoMo45

I had commented on this last month and then I got an email from Apple stating that they deleted my post. So, I sold all my Apple Products Imac, Apple Watch, iPads and iPhones and now, I have a samsung galaxy note 8 and I couldn't be happier and it works just find with my uConnect in my Jeep. Not to mention I am able to have it read my text messages which I couldn't do with my iPhone. Thanks Apple for having forum nazis and deleting posts! If it wasn't for the Apple guy I would have never known what I was missing out on.

Mar 25, 2019 12:44 AM in response to JoMo45

Have we figured out a solution to this? I just bought my ‘13 Charger about 3 months ago. I’ve been searching everywhere for a solution since I noticed the issue. Please, someone find something. I can not stress how massive of an annoyance this is. Thanks!

JoMo45 Author

Level 1

29 points

Mar 26, 2019 1:30 PM in response to vidalhart

I didn't get through 3 songs before the issue popped up again. Same exact symptoms as before.

Apple - if you're reading this. With all due respect, PLEASE put more urgency behind this. Every iteration of iOS 12 has had this issue, since it rolled out last September. Not having bluetooth access creates an annoyance at best and a safety hazard at worst, as drivers dig out their phones because track selection doesn't work. If the issue is on FCA's side, then work harder with them on a firmware update to fix this.

BigFig54

Level 1

4 points

Apr 16, 2019 8:09 AM in response to JoMo45

The problem is the music app, there are no issues using streaming apps. I went into the music app and selected the downloaded music and it seemed to work fine. Hopefully apple figures out the problem in iOS13.

May 1, 2019 6:57 AM in response to JoMo45

I’ve talk to Apple support many times on Twitter I’ve sent him a link to this thing here they don’t even reply but if I ask them some other questions about my phone or anything they reply right away ... what the !!! Is up with that ?

JoMo45 Author

Level 1

29 points

May 1, 2019 8:10 AM in response to vidalhart

They don't have a solution is why. I don't believe they ever will at this point, as it's on FCA and Uconnect as well. Recent versions of Uconnect don't have this issue so they may have abandoned this past firmware. Very sad.

May 22, 2019 11:33 AM in response to Camnic19

That's exactly what I did! Especially, after one of the apple admins here deleted my comment and sent me an email about "not being an helpful" answer! Apple's customer service has gone to ..... and all they care about is their stock prices at this point with their overpriced devices.

Kazuzel

Level 1

4 points

May 23, 2019 5:28 AM in response to HookedonHD

I have a 2017 sport ram and i have the same issue as mentioned above but i also have an issue that sometimes when i press the phone button on the steering it says that the device is loading but it never actually loads even if my songs from my phone are being played by Bluetooth... do you guys have the same issue?

cgreer9

Level 1

4 points

May 23, 2019 12:04 PM in response to JoMo45

I brought my car to the dealer/service center today and they say I need the radio replaced. I have a 2013 Dodge Dart. My issue is none of the bluetooth/hands free options work. I updated the uconnect software, but it didn’t help. I tried all the ways people have mentioned to kickstart it into working and none of them helped. I tried a friend android phone and it didn’t work either.

May 24, 2019 7:29 AM in response to cgreer9

Same issue here since iphone 6 with iOS 12 on a 2012 RAM 2500. We've got 5 iphones in my house and all of them do this after iOS 12. My friend has a Galaxy Note9 and she doesn't have any issues when connected to the truck.

I've been watching this thread for months, hoping for a resolution but no luck. I've got a couple older android phones lying around so loaded one up with songs. No issues at all. Father's Day is coming up so I think I'll be going to a Google Pixel 3a. Very unhappy with the support.

JoMo45 Author

Level 1

29 points

May 24, 2019 8:32 AM in response to mortison1

Yea I don’t think this will ever be resolved for our generation hardware. I’ve heard from FCA engineers state that there’s basically nothing more they can do. As the system works fine for the newer Uconnect head units, I don’t think they’re going to put too much more effort into this gen head unit. Unfortunate. Let’s hope iOS 13 somehow makes it work again. Not holding my breath.

May 24, 2019 8:59 AM in response to JoMo45

kind I’d mind boggling that apple hasn’t or can’t address this issue. I am honestly to the point that I’d switch cell companies as well. Listening to music in my truck has become a nightmare.

Are people experiencing issues with iPhone X,XS,XR as well? Mine is a 7+ giving me issues now, with a 2017 ram 1500.

Also have people been to dodge about the issues? They should be updating headunits to the next generation under warranties in my opinion but that seems like a long shot.

iOS 12 Bluetooth Uconnect issue