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Siri (Listen for "Hey Siri")

I have problem in Siri after updating to IOS12

when I click on Siri & Search, it take almost a minute to enter; then after I click the botton Siri (Listen for "Hey Siri"), it stuck and locks and doesn't run

finally this page disappears after a few seconds

So I cannot work with Siri

and also Siri doesn't speak to me

just shows me the written formUser uploaded file

Posted on Sep 21, 2018 6:01 AM

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Question marked as Best reply

Posted on Sep 21, 2018 12:33 PM

I participated in a thread yesterday where it appears a "proper" restart fixed unresponsive Siri

I said:

Restart your iPhone, iPad, or iPod touch - Apple Support


check whether Siri is "off" - if "on" turn it off, exit Settings, then turn it back on again

Turn off Voice Control on your iPhone - Apple Support


Contact Apple Support


The user reported:

Thanks for your help. It worked.


I asked "what" worked - with no reply as of yet


tt2 is very smart & often able to find a solution for stuff that even Apple specialists cannot -

10 replies
Question marked as Best reply

Sep 21, 2018 12:33 PM in response to mehrdadfromfortworth

I participated in a thread yesterday where it appears a "proper" restart fixed unresponsive Siri

I said:

Restart your iPhone, iPad, or iPod touch - Apple Support


check whether Siri is "off" - if "on" turn it off, exit Settings, then turn it back on again

Turn off Voice Control on your iPhone - Apple Support


Contact Apple Support


The user reported:

Thanks for your help. It worked.


I asked "what" worked - with no reply as of yet


tt2 is very smart & often able to find a solution for stuff that even Apple specialists cannot -

Sep 21, 2018 12:36 PM in response to mehrdadfromfortworth

You could try the following all-purpose steps for dealing with erratic device or sync behaviour (including the troublesome greyed out tracks and/or dotted circles of stalled transfers). They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.


  1. Backup device.
  2. Restore as a new device.
  3. Restore the backup you made earlier.


Use an encrypted backup (*) if you want to preserve passwords, Wi-Fi settings, web history and health data where appropriate. I also suggest syncing with a selection of playlists (unless you're using iCloud Music Library) rather than manually adding content as, if nothing else, the process above is easier to do if you ever have to go through it again.


(*) The downside with backup encryption is that if you forget the password when you need it again, which could be years later, you may need to invoke a workaround to turn off encryption as shown in Disable iOS backup encryption, which can only help if your device is in a state that can backup to iCloud, or runs iOS 11.



For added security you might also want to make an independent backup to iCloud and/or archive your current backup before you start.



FWIW I successfully used this method some time ago when Siri became unable to call contacts or play my music.



tt2

Siri (Listen for "Hey Siri")

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