iMessage goes to wrong recipient

Hi, I updated to ios12 and now the messages that I’m addressing to my daughter go to my husband instead. Nothing has changed other than the update. It doesn’t matter how I input her name or number, the instant I hit send it shows my husband’s name & sends to him. I’ve restarted it several times and am starching my head on this one. Thanks for your help.

Katie

Posted on Sep 21, 2018 7:57 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2018 3:32 AM

Apple did take notice. This was fixed in iOS 12.1.

About iOS 12 Updates - Apple Support

Resolves an issue that caused messages to be merged into one thread when two users were signed in with the same Apple ID on multiple iPhones

Did you make sure that everyone is udpated to iOS 12.1 and if necessary delete the infected threads? Restart your phones as well. If that doesn’t help, recreate the contacts for those involved.

72 replies

Mar 4, 2019 10:34 AM in response to FreakdogIndy

Hi. Many of the comments (in fact the one right before yours by Katie: "the messages that I’m addressing to my daughter go to my husband instead" Posted on Sep 21, 2018 7:57 PM), talk about messages of people within the family, husband, daughter, etc. I assume in those cases an Apple ID is shared. And, in my case the accounts appear to have been added automatically and thus just need to be unchecked. If only one person in this thread has this same issue, I'm sure they'd appreciate it.

Sep 23, 2018 7:43 PM in response to JasonFranks

I am also having the same problem. My wife, my son, and I all share the same Apple ID, but we all have only our respective numbers tied to our iMessage and FaceTime on each phone. Well, once we updated to iOS 12, my son gets the iMessages my wife sends to me and the iMessages I send my wife. If I select her name from the contact list, type her name in, or type her number in for an iMessage, it instantly changes to my son and sends him the message. And it does the same for my wife. Every now and then, we can send messages to each other, but the majority of the time, my son gets the messages. I tried turning off iMessage, restarting the phone, turning it back on, but it didn't work. Must be a glitch in iOS 12.

Sep 25, 2018 10:30 AM in response to mckane63

I have a family of five, and two of our phones experienced this glitch when updating to iOS 12. I call it the "Frankenstein-chat". What happens when the phone is affected by this glitch, it takes all phone numbers and emails that are linked to iMessage on your Apple ID and merges them into one Frankenstein-chat.


In your case, it took the iMessage chat with your daughter and iMessage chat with your husband and made them one. It will only show up under one of their names at a time, so it won't look like a group message. Very deceiving.


To fix this, simply identify this Frankenstein-chat on the main menu of the Messages app (it should display either your daughter's name or your husband's name). Once found, slide the chat from right to left to reveal a Delete button. Delete this faulty chat and then send a message to your daughter and husband's contacts separately as if they're new people. They should be effectively separated by now, assuming that neither of their phones were also affected by this glitch.


*be sure to save any precious photos or media that you don't want to lose when deleting the old chat in Messages

Hope this helps!

Oct 10, 2018 10:19 AM in response to Teddy_B

Most of us who share an Apple ID with our children do so intentionally. It is the easiest way to monitor their App downloads and their messages. I receive all of my child's texts so that I can monitor them from time to time, and if we have separate IDs then I would no longer be able to do that. This is a flaw with iOS 12 that should be fixed.

Sep 28, 2018 11:15 AM in response to mckane63

Same problem with me. I send from one of my daughters and it sends to my other daughter. Also I receive messages from one daughter and delivers to me as if it came from the other daughter. The address book has not changed. This problem started with iOS 12. I tried many suggestion posted in the internet to no avail, just did not try resetting my iPhone. I thought it was my address book but my iPad which uses the same address book does not have this problem. My two daughters are under my shared plan from my carrier Rogers in Canada; maybe this is the problem? I believe it is not the carriers fault, for like I said, this problem started with iOS 12.

Oct 3, 2018 8:42 PM in response to dani4576

I believe your issue was related to group texting after the iOS 12 update and I’m glad it worked for you. It seems the majority of us aren’t dealing with group texting but with a single one to one text that is misdirected. It almost seems as if the database has some issue. Possibly cross linked indexes or something.


I do hope they issue a fix soon since I am not able to text the person intended.

Oct 7, 2018 9:57 AM in response to mckane63

Same sort of issue. Myself and 2 daughters, all with our own AppleID. I can text Daughter A, but then if I text daughter B, it goes to Daughter A also. If Daughter B texts me, I can text her back, but then any future texts to Daughter A will go to Daughter b. None of our accounts are linked and neither Daughter has any problems, just my phone. So frustrating! Any ideas????

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMessage goes to wrong recipient

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.