Sierra Finder crash on web link quickview

I have a web link saved into a folder and selecting this link a quickview the file I got a Finder Crash

I see this behaviour after upgrade to Safari 12 on OS X 10.12.6


I also try to login to another new user and the crash occur in the same way.


Can someone help me?



Here you can download the crash report: Finder crash report.rtf - Box

MacBook Pro (15-inch, 2017), iOS 12

Posted on Sep 21, 2018 11:50 PM

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Posted on Sep 27, 2018 6:21 AM

I also had this error on my system running Sierra 10.12.6 and the only recent change was the update to Safari 12.


Looking at the crash logs (In Console - User reports) certainly calls out the same things reported here as follows:


Process: Spotlight [370]
Path: /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight
Identifier: com.apple.Spotlight
Version: 1.0 (1075.40)
Build Info: SpotlightUI-1075040000000000~244
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Spotlight [370]
User ID: 501


Date/Time: 2018-09-26 08:59:32.454 -0500
OS Version: Mac OS X 10.12.6 (16G1510)
Report Version: 12
Anonymous UUID: 203C2CBC-8F7A-2B08-2B4D-E56DB6EF22CC



Time Awake Since Boot: 120 seconds


System Integrity Protection: enabled


Crashed Thread: 7 Dispatch queue: com.apple.root.default-qos


Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY


Termination Signal:Illegal instruction: 4
Termination Reason:Namespace SIGNAL, Code 0x4

Terminating Process: exc handler [0]


Application Specific Information:

XPC API Misuse: Release of last reference on a suspended connection.


Application Specific Signatures:

API Misuse


The important thing to note is what THREAD has crashed as seen below:


Thread 7 Crashed:: Dispatch queue: com.apple.root.default-qos

0 libxpc.dylib 0x00007fffd9152504 _xpc_api_misuse + 75

1 libxpc.dylib 0x00007fffd9141b7f _xpc_connection_last_xref_cancel + 52

2 libxpc.dylib 0x00007fffd9141b22 -[OS_xpc_connection _xref_dispose] + 17

3 com.apple.SafariServices.framework 0x00007fffc94c685f SSGetFullySimplifiedStringForURL + 746

4 com.apple.QuickLookUIFramework 0x00007fffc9203940 -[QLPreviewSchemeHandler_http _calculatePreviewURL:previewData:previewProperties:previewType:] + 331

5 com.apple.QuickLookUIFramework 0x00007fffc917d535 _QLPreviewItemGeneratorCopyPreviewUsingSchemeHandlerForURL + 158

6 com.apple.QuickLookFramework 0x00007fffc9483568 _QLPreviewReplyCreatedWithURL + 861

7 com.apple.QuickLookFramework 0x00007fffc9489e0e _XPreviewReplyCreatedWithURL + 219

8 com.apple.QuickLookFramework 0x00007fffc948a27e QLPreviewReply_server + 80

9 libsystem_kernel.dylib 0x00007fffd9014e0c mach_msg_server_once + 476

10 com.apple.QuickLookFramework 0x00007fffc9480d7f _QLPreviewWaitForPreviewTypeIfNecessary + 2631

11 com.apple.QuickLookFramework 0x00007fffc94801bc QLPreviewGetDisplayBundleID + 180

12 com.apple.QuickLookUIFramework 0x00007fffc9214a6f __65-[QLPreviewDocument startLoadingWithForcedDisplayBundleID:hints:]_block_invoke + 99

13 com.apple.QuickLookFramework 0x00007fffc94adfe4 QLTryCatchAndCrash(void () block_pointer) + 20

14 libdispatch.dylib 0x00007fffd8ec1524 _dispatch_call_block_and_release + 12

15 libdispatch.dylib 0x00007fffd8eb88fc _dispatch_client_callout + 8

16 libdispatch.dylib 0x00007fffd8ec7196 _dispatch_queue_override_invoke + 743

17 libdispatch.dylib 0x00007fffd8eba6b5 _dispatch_root_queue_drain + 476

18 libdispatch.dylib 0x00007fffd8eba48c _dispatch_worker_thread3 + 99

19 libsystem_pthread.dylib 0x00007fffd91075a2 _pthread_wqthread + 1299

20 libsystem_pthread.dylib 0x00007fffd910707d start_wqthread + 13



What this more or less tells me is that the Quicklook previewer is crashing when attempting to give you a preview of any weblink (in my case any *.webloc file).


What I had to do to fully fix this after trying all the normal things including rebuilding the spotlight index, trying safe mode, trying a new user, running disk check, checking the actual contents of the *.webloc files for corruption or malformed links, was to reinstall Sierra 10.12.6 by shutting down my system and holding COMMAND +R to "internet recovery" the OS on my machine.


Once the OS was reinstalled, full functionality was restored and I can now use spotlight as normal and include all items in the results with no further issues.

41 replies

Dec 25, 2018 6:02 AM in response to Richard Schletty

I also started having these problems a few weeks ago – don't know for sure if it started with a system update. Anyway, I noticed Spotlight was crashing regularly, so I blamed it at first. I'm always a bit wary using Spotlight, and we've never been friends... But as I found myself whipping up Finder windows too often to search for something simple, I thought I'd just dig into this issue and find the cause and maybe a solution. I already re-indexed Spotlight's database to be sure, but it didn't work (of course).


And then I noticed Spotlight isn't the cause – it just suffers from a more deeper problem, while trying to access and preview those darned webloc files and browser's favorites and history! (Switching off Spotlight's Search preferences for web related stuff helps getting it to act properly again.) I quickly also noticed the QuickLook feature and certain Finder's window view options were even crashing the Finder when accessing these resources.


Now, let's have a look at the real problem: those webloc files.

In order to set a better diagnose, I tested another user account on the same system. That user (which I often use for presentations or giving courses) didn't have the problem, so that narrowed possible causes to some specific user component. So reinstalling the system probably won't solve a thing, although a newer system element might be related to the real cause.


While stress-testing it, I even created an almost insolvable situation: I opened a Get Info window for a webloc file, with the Preview section opened, so the Finder crashed. But somehow this window status became permanent, so my Finder couldn't restart anymore ! I couldn't bypass the re-opening of windows anymore, so I had to boot-up from a different disk to delete some SavedState file from my User Library folder...


So I'm pretty sure it is caused by a stingy file or preference in my User Library for my default user. And it's probably a combination of two seemingly unrelated causes (as complex problems often turn out to be).


Hope this helps other to at least be able to use Spotlight again (although without those web resources) and maybe to find the true culprit in this matter.


BTW: I'm also still on Sierra, because I still have to use some pretty old versions of some applications.

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Sierra Finder crash on web link quickview

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