iPhone XS Max Weak 5GHz WIFI Reception
I used to have full bars at my bed with iPhone X, now the Max only has 2. And it has trouble reconnect to the WIFI after airplane mode is turned on with WIFI turned on.
iPhone Xs Max, iOS 12, 64GB
I used to have full bars at my bed with iPhone X, now the Max only has 2. And it has trouble reconnect to the WIFI after airplane mode is turned on with WIFI turned on.
iPhone Xs Max, iOS 12, 64GB
For more empirical Wifi Data you can download the Airport Utility app (no need to actually have an Apple Airport), and follow the following instructions from https://support.apple.com/en-ca/HT203068 to run the scanner utility from your XS and other iOS devices at the same location to get comparative data.
The Wi-Fi scanner in AirPort Utility
Apple’s AirPort Utility includes a Wi-Fi scanner that logs the client’s view of the network. Administrators can use it to validate the client’s view of the network at a specific location.
For accurate results, use the Wi-Fi scanner on a dedicated device that’s the same model as the iOS client.
On your iOS device, go to Settings > AirPort Utility to turn on the Wi-Fi scanner.
Next, open Airport Utility and tap Wi-Fi Scan.
By default, Wi-Fi Scanner runs continuously. Use the slider to set a scan duration of up to 60 seconds.
To start the scan, tap Scan. AirPort Utility lists all the SSIDs that it finds. This includes hidden networks, which appear as "Network name unavailable."
The AirPort Utility scans all available bands at four-second intervals. Enterprise networks that have multiple access points are grouped by BSSID. The scanner shows information about:
To view a trace log of the scan results for an SSID and BSSID, tap the SSID:
The trace log shows the date and time of the scan, along with the channel and RSSI.
After the scan completes, you can share the results. Just tap the share icon (
), then choose one of these options:
AirPort Utility sends the results as a comma-separated list:
SSID, BSS, RSSI, Channel, time
"ACES", "18:64:72
3:E9:40", "-57", "11", "12:02:03 PM"
"Cuba", "F8:1E
F:F9:56:BC", "-53", "149", "12:02:03 PM"
"ACES", "18:64:72
3:E9:50", "-63", "149", "12:02:03 PM"
"Cuba", "F8:1E
F:F9:56:BB", "-69", "11", "12:02:03 PM"
"ACES", "18:64:72
3:E9:40", "-67", "11", "12:02:07 PM"
The first line is a column header that shows the SSID, BSS, RSSI, Channel, and date fields. To analyze or chart the results, import the list into a spreadsheet or other tool.
Why everyone facing the same issue?
I'm having the exact same issue with an XS. WLAN seems to be broken compared to my previous 6S which was also running on iOS 12. 1k smartphone and then such problems? Really Apple?
Anyone got email from Apple Care?
That is helpful they are reaching out. Downside is that this issue does not seem to be exclusive to one carrier.
That's even worse. So Apple knew of the problem prior to launch? Awesome! How can Software fix this??
I already tried setting up as a new phone (see earlier post) and that didn’t help me.
I did this too and it did not fix the problem.
Really hope this isn't the case, for the cost of this phone it's inexcusable.
I now have 0 bars in my basement constantly where i used to have at least some reception. Xs Max purchased through Verizon.
I did setup my phone through iTunes. Backed up the old and restores to the new, all through iTunes.
Did you do it through iTunes and your computer?
I wonder if that restore in iTunes downloads a different ipsw file? Is it a different build number? I’ve already tried resetting all settings and setting up as new, and haven’t seen any change.
I have the same problem everywhere I go it’s 2/3 bars less than I had on my iPhone 7 Plus
I’m trying your suggestion now.
It seems like my range is still an issue, but my speeds are as expected (at least on Wi-Fi)...
It certainly could. Remember your new phone got it's software loaded before long before launch day in China.
iPhone XS Max Weak 5GHz WIFI Reception