iPhone XS Max Weak 5GHz WIFI Reception
I used to have full bars at my bed with iPhone X, now the Max only has 2. And it has trouble reconnect to the WIFI after airplane mode is turned on with WIFI turned on.
iPhone Xs Max, iOS 12, 64GB
I used to have full bars at my bed with iPhone X, now the Max only has 2. And it has trouble reconnect to the WIFI after airplane mode is turned on with WIFI turned on.
iPhone Xs Max, iOS 12, 64GB
For more empirical Wifi Data you can download the Airport Utility app (no need to actually have an Apple Airport), and follow the following instructions from https://support.apple.com/en-ca/HT203068 to run the scanner utility from your XS and other iOS devices at the same location to get comparative data.
The Wi-Fi scanner in AirPort Utility
Apple’s AirPort Utility includes a Wi-Fi scanner that logs the client’s view of the network. Administrators can use it to validate the client’s view of the network at a specific location.
For accurate results, use the Wi-Fi scanner on a dedicated device that’s the same model as the iOS client.
On your iOS device, go to Settings > AirPort Utility to turn on the Wi-Fi scanner.
Next, open Airport Utility and tap Wi-Fi Scan.
By default, Wi-Fi Scanner runs continuously. Use the slider to set a scan duration of up to 60 seconds.
To start the scan, tap Scan. AirPort Utility lists all the SSIDs that it finds. This includes hidden networks, which appear as "Network name unavailable."
The AirPort Utility scans all available bands at four-second intervals. Enterprise networks that have multiple access points are grouped by BSSID. The scanner shows information about:
To view a trace log of the scan results for an SSID and BSSID, tap the SSID:
The trace log shows the date and time of the scan, along with the channel and RSSI.
After the scan completes, you can share the results. Just tap the share icon (
), then choose one of these options:
AirPort Utility sends the results as a comma-separated list:
SSID, BSS, RSSI, Channel, time
"ACES", "18:64:72
3:E9:40", "-57", "11", "12:02:03 PM"
"Cuba", "F8:1E
F:F9:56:BC", "-53", "149", "12:02:03 PM"
"ACES", "18:64:72
3:E9:50", "-63", "149", "12:02:03 PM"
"Cuba", "F8:1E
F:F9:56:BB", "-69", "11", "12:02:03 PM"
"ACES", "18:64:72
3:E9:40", "-67", "11", "12:02:07 PM"
The first line is a column header that shows the SSID, BSS, RSSI, Channel, and date fields. To analyze or chart the results, import the list into a spreadsheet or other tool.
I see. I imagine this will be fixed with an update which you can pretty well count on coming from Apple in the near future.
I agree 100%. Probably this coming Monday or Tuesday even. Historically, Apple’s always released an X.0.1 update a week or three after initial release.
Yep, one was released for Watch OS 5 yesterday, 5.0.1 to fix some unforeseen issues with health tracking.
99% of iPhone operations are software related while that 1% is hardware so it’s an easy software fix
That's entirely up to you. I personally wouldn't as I know they'll fix this. But if you want to return them, that's why you have 14 days to do so.
very true! they aren't just going to let it stay this way, even though Apple Support tells some people it's not a known issue and others it is!
so torn !
That's outside my playbook, sorry. Call your network provider. They can tell you which network is which.
Its all outside mine! Thanks though.
Correct, the Xs keeps dropping calls while the X never did. Poor signal on phone calls.
Is your X on ios12? Just started wondering if this is an ios12 issue. Either way apple support calling me today!
It is fully up to date
Same issue here. All our other older iPhones work correctly just not my Max.
Guess I'll give them to the end of day Monday.
Can't chance being stuck on this phone in its current state.
Thanks. Wish you luck.
Yea I’m giving until Tuesday too and then taking back again had a great call with apple support and they are working hard to find a fix!
Will they be able to fix this problem with a firmware upgrade? Or will we need to completely replace our units? Or will Apple just deny everything?
iPhone XS Max Weak 5GHz WIFI Reception