Washed out colors in Portrait mode on IOS12

I am using a iPhone X. I've update on IOS 12. some how i noticed an issue that is that when i switch to portrait mode in camera app the colors of image become faded (less vibrant, very dull) as soon as the camera focuses on a subject. this is happening only in portrait mode. the wide angle lens in normal photo mode works perfectly. is this an ios bug? please check and reply me. thanks.

iPhone X

Posted on Sep 23, 2018 10:34 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2018 6:42 AM

I experienced the same issue with my portrait mode camera on my iPhone 8 Plus after updating my phone to iOS 12. It was greyed out, extremely pixelated and would not take portrait photos.


I updated my phone to the iOS 12.1.1 yesterday evening and now it is working completely normal and as it should. If you have not already done this update, this should fix the problem. Hope this helps :)

48 replies
Question marked as Top-ranking reply

Dec 17, 2018 6:42 AM in response to Aditya407

I experienced the same issue with my portrait mode camera on my iPhone 8 Plus after updating my phone to iOS 12. It was greyed out, extremely pixelated and would not take portrait photos.


I updated my phone to the iOS 12.1.1 yesterday evening and now it is working completely normal and as it should. If you have not already done this update, this should fix the problem. Hope this helps :)

Oct 29, 2018 4:05 AM in response to Aditya407

After a bit of testing, I don't think this is a Portrait Mode bug per se. I think it's a software issue with the telephoto lens.


I've got an iPhone X running iOS 12.0.1, and I get the same washed out colors when using the telephoto (2x) lens in regular Photo Mode.


Some things I've found:


1) Bug appeared only after updating to iOS 12. This was never a problem in iOS 11.


2) Bug occurs in both Portrait Mode and 2x Photo Mode. (The reason you may not notice this bug in 2x Photo Mode is that the iPhone doesn't always use the telephoto lens when you switch to 2x zoom. If the lighting is low, the iPhone simply uses 2x digital zoom with its wide-angle lens.)


3) Bug is not limited to the iPhone's native Camera app. It occurs when using Portrait Mode and 2x Photo Mode in both the ProCam 6 and ProCamera apps, too.


I really hope this is fixed with iOS 12.1, because the camera is the main reason I got the iPhone X.

Oct 5, 2018 5:56 AM in response to Aditya407

I was able to reproduce the issue in a screen capture...


IMG_1840.TRIM on Vimeo


In the first part of the video, the camera is in regular "Photo" mode, zoomed in about as far as the "Portrait" mode does. Moving the camera on and off axis, shows the color rendition is consistent in "Photo" mode. As soon as I switch to "Portrait" mode and do the same thing, you can see the colors turn to garbage.


It might be related to the exposure metering due to the contrast in the black and white background, but if so, then why do "Photo" mode photos still look great?

Sep 28, 2018 12:45 PM in response to Aditya407

I m facing the different issue after the update of iOS 12. I have updated my iPhone to iOS 12, and the phone now takes blurry pictures. I've tried a few things (cleaned the lens, restarted my phone, played with the camera settings), but nothing helped. is there anything else I can do to fix iPhone camera blurry after update? Or do anyone else having the same problem?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Washed out colors in Portrait mode on IOS12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.