Buzzing Earpiece iPhone Xs

I am using the developer betas and sending them feedback constantly about the issue.

The most annoying part is that even the default ringtones like “Opening” will crackle a bit at maximum volume from the earpiece.

To replicate the issue even better, go on YouTube and listen some piano music at maximum volume, it will crackle horribly.

Yes, the issue was present on iPhone 8 Plus also and was fixed with a software update and the same could be done on our XS’s if Apple will realize this is a widespread issue.

They just need to tone down a certain frequency and it won’t affect the maximum volume at all.

If enough people will provide feedback to Apple, i’m certain this will be sorted quickly.

Reading this whole thread again it still “sounds like” (sorry for the pun) the speaker is being driven too hard into distortion because some audio input files are encoded at too high level. You can often hear similar effects if you put a low powered speaker (e.g. 10 Watt) on an amplifier with higher output (20+ Watts) and crank the amp up to maximum. If you do it too often you may even break the speaker cone so it distorts even at lower levels - that’s abuse and User Error.

The simple fix is to reduce the volume setting for high modulation inputs, which can be either a user action on the button, or Apple can impose universally reduced gain and lower maximum volume in software. Personally I prefer the User method, because if it is forced in software we lose the ability to increase volume for inputs which have lower modulation levels. That could leave you struggling to hear a phone call with quiet speech.

I had this issue. I took my phone to the store and they cleaned out the earpiece with a brush and some compressed air, and hey presto it now works perfectly. If you’ve exhausted all other avenues, maybe try that? Though as it’s not affecting everyone, it could indeed be hardware...

I have the exact same A2101 model 256GB and all of them i tested were the same model.

Try this, put maximum volume and go through some default ringtones like “Opening” (which for me i can hear it crackle 3-4 times during the ringtone) or any other music that has piano notes, even try piano music on YouTube at maximum volume and listen to the earpiece.

It will crackle horribly.

Omg, do you read messages above? I just said, it‘s as simple as clean that earpiece with brush or go to apple store for cleaning!! What the heck are you talking about??

The same here. I wonder if this tinkles sound is coming from a moving particle inside the camera. While in a phone call it sounds like something is vibrating inside. Try something out. While not using the phone - shake it and listen for moving particles inside - I can definitely hear it. Then turn the camera on - start shooting a video for example and shake the phone again - this particle sound goes away.

Can you all please try ringtones summit and piano riff? It is the clearest demonstration of my. Faulty earpiece spieker. The sound from top spieker is like if the speaker is totally finished(cracklineg, resonating) after 50 percent of volume. I dont trust it is software and i am very anbry that apple rrefuses to repair it under warranty. 1400 eur phone!

Just came from my 4th “repair” of my xs. I showed ringtones, videos made by the phone and the up speaker was crackling and had totally distorted sound above 60 perc of volume. They once again wrote that after testing it is ok, but somehow cleared the speaker(i dont know the process). After this, distortion which was still worse disappeared. Now it works fine. As the phone has 1 month and the sound was getting worse, i think that the problem coul be with the fact that there is little space in the area around up speaker and after it catches dust, it even get worse and sound starts to be distorted. If this is true, it is fatal design problem. This can be reveled after more months of using..for me these phones are waste of money...

Purchased a new Xs Max last week. I'm experiencing the same issue during calls both over speaker phone and ear piece. Seems to occur when I have the volume up toward the higher end and especially when the person on the other end has a lot of background noise in their environment or is speaking loudly. Called support and was given the list of instructions, most of which I have already tried. The support agent requested I intermittently try turning bluetooth off, LTE off and using headphones over the next 24 hours to see if it changes anything. She's supposed to call back tomorrow afternoon to escalate my case.

Have two brand new 10XS. The same buzzing sound when speaking(

When shaking the phone near my ear I hear something trembling inside near the speaker. My old 7 is solid like a stone.

Try to shake yours please.

Returns are not an option since even the display models in Apple shops have the same issue.

Apple needs to release an update to fix it the same way they fixed it on the iPhone 8 Plus.

Simply clean it, that's what causes it.

I am personally having the volume down to less than 50% because of the issue and no, this is not a hardware problem because as you know the speaker is also used when playing other media e.g. youtube, spotify. With other apps the speaker is just fine.

My xs is horrible regarding earpiecd sound. Tried to get repaired under warra ty and the result was “everything is alright”. Although i demonstrated that the earpiece speaker us crackling. As i can see, it does not handle exact tones- for example Armin-blah blah-first 20 seconds i can hear loud ceackling from the top speaker. The same when i play for example this song on tv and record it on iphone canera. Bottom speaker is ok. The ceackle is present in some parts of another videos, games, also original ringtones. I was refused and told that apple knows about this and refuses to repkace the 1400 eur phone under warranty!! I cannot zse it in normal way as sound is mostly disgusting

Hi tobi, any updates ? Have you gotten any updates from apple ? I turned off noise cancellation today and the issue seems a bit better. Pls try this everyone. Also, has anyone actually solved this problem , either by replacing the device or any other way? Pls report. I wonder why no tech websites have reported this yet.