Bluetooth not working on IPhone XS

I just purchased the Xs Max and it won't connect to my car. Im so frustrated. My car detects my husband's 7, new watch and 2 x phones. The problem is my new phone. Im not able to get apple to acknowledge the problem. Im running 12.1 .

My new Iphone XS worked a while but do no longer sending any sound from the mic through the car system. I could only hear what people say.

Do anyone have a siniliar problem?

I have a Audi TTS 2015 with the larrge entertainment system.

I had this same problem with my new XS Max and it was super frustrating. I was able to solve it by resetting my network settings. Settings>General>Reset>Reset Network Settings. This is inconvenient because it wipes out your known networks (eg Wifi at home, work, etc.), but worth the hassle because now my devices are paired and haven’t had trouble since the reset. Doing this did not wipe passwords or any other data as far as I know. Good luck!

Sorry to hear it. In my case the vehicle was recognizing the phone, but not the other way around. I also deleted the phone from the list of vehicle devices before resetting the data. Hope you can figure it out.

There are two different "pairings" Bluetooth devices can do, one for phone calls and one for music players.

If this is a car, you may want to double check that your car has paired as both; most cars allow you an option so that if you so choose you can use your phone over Bluetooth but use USB for music.

As everyone on this thread has pointed out, our cars pair with other iPhones and Android phones for audio. That eliminates the car configuration and pinpoints the audio problem as specific to the XS model.

me too. My iphone XS with ios 12.1 won’t pair with my pioneer DEH-09bt in-dash radio. Erased network and bluetooth settings on the phone, erased bluetooth settings and pairings on the radio. Now the phone claims to be connected, but the radio says ‘connection failed’.

Might help to specify which brand of cars when you state "it works" as the problems are clearly tied to specific implementations.

The XS is known not to work with a number of manufacturers, regardless of Network Reset. In pre-CarPlay GM autos (including Chevy...) the phone will pair with MyLink for voice, but randomly drops the connection, randomly fails connection, and won't stream audio at all.

In the CarPlay-enabled MyLink the voice quality is so bad it's unusable, and requires people to disconnect the CarPlay cable and use headsets.

And for me, my Xs Max connects to my Mercedes 2018 E400 and Mercedes 2019 E450. Both did immediately, without any issue whatsoever. We had a 2018 E300, which also connected, but we traded the E300 for the E450.

Yes tries everything even resinstalled the phone.

Even updated the Audi TTS software to the latest one.

Seems many people have the same issue and Apple support has no clue and suggest to send in the phone. ;)

ronniefromnacka wrote:

Same Iphone 8 with latest IoS works in all cars but the XS does not work in my Audi TTS or my wifes VW Polo both rather new ones.

Since those are both Volkswagen Group vehicles you may want to check with your dealer to see if any Bluetooth updates have been issued for your cars' entertainment systems.

Also, remember to delete all pairings from both the phone and the vehicle, then re-pair.

My iPhone XS's Bluetooth worked fine until I installed the 12.1 upgrade. I not sure if it was the upgrade or just coincidental. I have tried everything to get it working with no lasting solution. I beginning to feel upgrading my iPhone and Apple Watch was a bad move.

This is not helpful at all... nobody has a solution?.. Not even apple? This is a $1500 phone and a $billion company.. and this is the best comment apple can recommend?? This means nothing to anybody with this problem..

Apple expects us to pay $1000+ and we expect phones that work.

christopherfromcalimesa wrote:

This is not helpful at all... nobody has a solution?.. Not even apple? This is a $1500 phone and a $billion company.. and this is the best comment apple can recommend?? This means nothing to anybody with this problem..

Apple expects us to pay $1000+ and we expect phones that work.

The person who posted that doesn't work for Apple. He's a user (a very helpful user at that), just like you and me. He provided a support article from Apple in the hopes it contained something you may not have thought of. With so many different systems out there, there is no one answer. It takes troubleshooting to figure out why a device won't connect.

Most of us don't have any issues with Bluetooth and iPhone Xs. I certainly don't and haven't since day 1 with my phone. What are you trying to connect to and what steps have you taken to get connected?

I’ve followed the directions on that link. And I looked up other ways and get the same thing.. my phone is 4 days old and has been searching for Bluetooth since I got it. I did troubleshooting multiple times and turning off Bluetooth on my phone for 30 sec ect. I’m trying to hook it up to my car. And my car finds the phone but the phone doesn’t find my car. My I phone 7 finds it just fine.