Bluetooth not working on IPhone XS

I just upgraded to the new iPhone XS, and the Bluetooth on my phone won't discover my devices, including a Fitbit and a portable speaker. I've tried all the troubleshooting for previous problems related to Bluetooth issues listed for the IPhone X and IPhone 8 via Apple--ie, restarting the Bluetooth on the phone, restarting all the devices, resetting network settings, making sure my Bluetooth devices are discoverable, etc. Are others having this problem? Is there a solution I am missing?

iPhone Xs, iOS 12

Posted on Sep 23, 2018 4:35 PM

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Posted on Oct 22, 2018 11:46 AM

I had the same problem with my new iPhone XS. I had transferred everything over from my iPhone 7. It wasn’t until I went back to my iPhone 7 and unpaired/forgot all of my previously paired devices and then turned Bluetooth on my old iPhone that I was able to connect to my Bluetooth devices on my new phone.

164 replies

Dec 1, 2018 5:24 PM in response to Jet Pilot

My Xs does not connect to my car either. I’ve spoken to Apple multiple times and their reaction is like a deer in headlights. They think it’s probably my car. Nope. I’ve restored to factory settings, reset network settings, unpaired, repaired, even replaced my SIM card which should have absolutely nothing to do with Bluetooth. etc. There’s nothing else I can do that I know of. It’s so frustrating because my iPhone 7 worked perfectly. Come on Apple.

Dec 14, 2018 2:07 PM in response to maxChile

That's precisely it; Apple devices are designed for the country in which they are sold (and the networks there.)


Apple warranties are also only good in the country in which they were purchased, and the same is true for most other companies as well.


For example, if you purchase most any camera in Europe, you cannot get warranty work done in the US, you have to send it back to Europe.

Jan 10, 2019 6:49 AM in response to kgrigio

Make sure you delete any pairings involving your Xs from the Hyundai and the Hyundai from the Xs. This should work, in theory, as my XS Max has worked in every Hyundai rental car I've had, but I don't know the age of yours.


You may also want to check with your Hyundai dealer to see if there is a firmware update available for your head end, as all of my rental vehicles were 2017 or newer.

Jan 18, 2019 10:43 AM in response to holly34

I love the canned responses to issues with bluetooth. Let me tell you I had an iPhone 6s without any bluetooth issues, then got the Xs and nothing but headaches ; at least with my Bose Soundlink Mini . It connects I hear the music, then it randomly disconnects in which I can't get it to work again. The iPhone even says it's connected to the Bose but no sound comes out. I then have to go through the whole 'forget device' and repair it - rigamaroar. Now, I challenge any Apple engineer to repair every time you want to use your device and let me know how long it takes for you to want to throw your iPhone out the window ?

Mar 30, 2019 5:52 PM in response to holly34

Same got the new 10xs Max 256 and it won’t pair correctly with my car speakers. The songs sound like a wounded animal. It plays the songs at a super slow speed. Not funny Apple. Did not have any issue with my old 6. It pairs to use hands free for phone calls. But just can’t do music. What is the point of having this great 1300 dollar phone if I can’t listen to my music? Beyond disappointed. Too bad I traded in my old 6.

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Bluetooth not working on IPhone XS

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