Bluetooth not working on IPhone XS

If you are trying to sync your Apple Watch like me, here’s the fix:

On the Apple Watch itself, tap settings and hit reset. It will then connect to the xs max via Bluetooth and all will be well. When I got to my car, after doing that...I just hit sync on my phone under Bluetooth and the car matched the code and it works well now. Hope this helps!

Dorothy Mans

My XS would not maintain a connection to my Watch (series 3) or my car. I solved both by doing the following:

1) Reset Network Settings on my XS, and reboot.

2) Rename the phone to something new, reboot.

3) Reset my watch, re-pair with phone.

4) My car requires you to pair a phone via the hands-free system (on the steering wheel) rather than the head unit. If you pair via the head unit, it forgets every time the car starts. Every time I get a new phone I forget this and have to re-learn it.. 😝 It was the car's fault.

Now everything works perfectly.

Has everyone in this thread called AppleCare and reported this problem directly to Apple? If not, PLEASE report the issue to Apple directly at 800-692-7753.

They don’t read these forums, so please report this issue directly to them. Over a thousand people have come to just this one thread with this issue, but if no one calls Apple to tell them about it, in their eyes this problem doesn’t even exist because they haven’t heard about it.

Please call them. Everyone call them.

Thanks

My Xs does not connect to my car either. I’ve spoken to Apple multiple times and their reaction is like a deer in headlights. They think it’s probably my car. Nope. I’ve restored to factory settings, reset network settings, unpaired, repaired, even replaced my SIM card which should have absolutely nothing to do with Bluetooth. etc. There’s nothing else I can do that I know of. It’s so frustrating because my iPhone 7 worked perfectly. Come on Apple.

Not sure if this will help everyone but it worked for me!!! 😁 I couldn’t get my new xs to pair with my car bluetooth... finally and luckily I still had my 7 plus, I opened it to Bluetooth, it was scanning for I it and I tapped “forget this phone”... then I opened my xs bluetooth, it took a while then a number popped up, I tapped yes and voila!!! It worked! Good luck to all! Good thing I still had my old phone! 👍-1F3FB;

This isn’t an iOS issue. I had an iPhone 6s with the newest update and it synced perfectly with ALL of my devices. This is a software issue on the iPhone XS. If it doesn’t get fixed within my month trial I’m returning it for a droid. This is rediculous!

Feel free.

That's why Apple offers a return period; they can't guarantee that an iPhone will work for you, and so you can return it if for some reason it doesn't. I have used my Xs Max without any issues in three different rental cars as well as my own over the past two weeks with no issues whatsoever.

That's why Apple offers a return period; if for some reason an iPhone won't work for you or with your devices, you can return it.

what can i do? i bought the iphone xs max in the US and i live i Chile, yes we have premium reseller with service area but they don’t accept my model ( a1921) , i don’t understand why apple cannot replace my phone , is to much expensive for the company? i don’t think so. The only solution apple gave me was to travel back to US... unbelievable...

That's precisely it; Apple devices are designed for the country in which they are sold (and the networks there.)

Apple warranties are also only good in the country in which they were purchased, and the same is true for most other companies as well.

For example, if you purchase most any camera in Europe, you cannot get warranty work done in the US, you have to send it back to Europe.

I’m having the same issue.. I can’t connect Bluetooth to car or speakers and I’ve just bought AirPods.. I’ve not tried that yet.. so frustrating.. what do I do now.. phone is only a few month old and I’ve just not had the time to chase this up!

I had this problem on my XS Max and had done all the troubleshooting - soft restart, hard restart, toggled bluetooth on and off, reset network settings. My iphone could not detect any bluetooth devices (spinning wheel on the Bluetooth page), could not find other phones for Airdrop. I contacted Apple Support who opened a support case for me. in preparation for returning the phone turned off Find My iPhone (Settings/iCloud, turn Find My iPhone off) and also signed out of Find my iPhone app. Then this morning I noticed i could see other devices to Airdrop, and then managed to pair to my fitbit, bluetooth speaker etc. I turned FMiP back on and signed back in and all seems to be fine! Hope this helps.

Same problem.

Bluetooth always disconnects, just works again by restart the Phone. (XS max)

I'm having the same issue. Tried all the things.

I’m having the same issue. It won’t connect my watch unless I unpair them. Erase the watch and resynch it. Won’t connect to my car. Glad to know it’s not just me.

I am having a different issue where I can hear the phone calls fine via Bluetooth, but my music apps don't play on the speakers. Thoughts?