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holly34 Author

Level 1

126 points

Bluetooth not working on IPhone XS

I just upgraded to the new iPhone XS, and the Bluetooth on my phone won't discover my devices, including a Fitbit and a portable speaker. I've tried all the troubleshooting for previous problems related to Bluetooth issues listed for the IPhone X and IPhone 8 via Apple--ie, restarting the Bluetooth on the phone, restarting all the devices, resetting network settings, making sure my Bluetooth devices are discoverable, etc. Are others having this problem? Is there a solution I am missing?

iPhone Xs, iOS 12

Posted on Sep 23, 2018 4:35 PM

Top-ranking reply

Dogcow-Moof

Level 8

36,557 points

Posted on Sep 25, 2018 4:10 AM

Follow the tips here:

If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

I believe both iOS 11 and iOS 12 supported Bluetooth 5.0, but that doesn't mean there isn't a new incompatibility.

View in context

164 replies

Oct 11, 2018 5:22 AM in response to Engineerten

Followup:

Updating to 12.0.1 DID NOT resolve the issues.

mralien

Level 1

8 points

Oct 11, 2018 7:20 AM in response to holly34

Same issue here. New iPhone XS with JBL Clip1 . Apple?

Oct 11, 2018 7:25 AM in response to Engineerten

I have to correct myself. After 12.0.1 and a deletion of my iphone now it works

Dogcow-Moof

Level 8

36,557 points

Oct 11, 2018 8:12 AM in response to theozy

Make sure you delete the association from both your phone and your car, then re-pair.

Opd007

Level 1

4 points

Oct 14, 2018 9:16 AM in response to holly34

I’m facing the exact same issue on the very first day of my first iPhone ever. Not a good first impression on apple I must say

theozy

Level 1

4 points

Oct 16, 2018 12:12 AM in response to RHBC

Same Bluetooth problems with my iPhone Xs Max and IOS 12.0.1 did not fix it. I have returned it to apple for a refund. Back to using my reliable iPhone 7 Plus.

rover3d

Level 1

12 points

Oct 16, 2018 2:21 PM in response to lobsterghost1

Thank you.

Dogcow-Moof

Level 8

36,557 points

Oct 20, 2018 7:36 AM in response to RHBC

Sounds like neither of your devices plays well with Bluetooth 5.0.

I have a 2011 Toyota and my Xs Max has no issues that my previous iPhones did not.

Oct 23, 2018 4:50 AM in response to Noetical

Hopefully Apple gives us an actual fix with the release of iOS 12.1, unlike 12.0.1 which only worked for a handful of people.

Oct 23, 2018 3:33 PM in response to Iceboundthrath

Turns out after a few hours being away from the car, the problem persists. That fix didn’t work either.

Oct 23, 2018 7:04 PM in response to sepiz

I had to get a new iPhone XS, forget all devices on my phone and forget/delete my phone from all the Bluetooth devices and start all over. No issues after that so far 🏾