IOS 12 copy paste problem

I’m copying text or pictures from one app to another and either the copy isn’t working or the contents of the clipboard are getting erased because when I get to the other application (like Mail) the Paste command is missing. Sometimes I have to do it two or three times before it works. Anyone else having copy/paste problems since the update to IOS12?

Posted on Sep 24, 2018 2:28 AM

Reply
57 replies

Apr 15, 2019 4:26 PM in response to Scott KSSW

Starting with ios 12.0 clip board data is automatically erased after a few minutes (after a copy or cut, the data is saved in clip board).

I and others have reported this bug many times ever-since. However, this bug remains in subsequent releases. No comment has been given by Apple. There's no justification for it.

If it's a new privacy feature, It won't help privacy, it's just a nuisance. It definitely needs to be fixed.

Jan 29, 2019 4:34 PM in response to hech54

Same, defect 12.1 worsens every day: cannot copy-paste anything on iPad or iPhone for hours at a time. Nothing fixes it, not restart, screen cleaning, nor shutdown for various intervals. Calls to Apple tech get only denials of the failed copy-paste function and headache-inducing runarounds with ZERO explanation or apology much less valid technical support and SOLUTION. Disgusting, especially bad on worsening Facebook pages.

Jan 16, 2019 4:24 AM in response to h_sq

Same problem for me on new iPad. And I can’t select what I want , it goes to one letter. And having even problems to get the cursor in or between the words ...

When I touch in a word to get the cursor, it doesn’t work at all or it works but when I finish, the word gets selected in light red and similar words are suggested. Then difficult to get cursor after the last word ... Hope there comes a solution quick.

Jan 22, 2019 7:41 AM in response to Scott KSSW

I have been having copy/paste issues in IMessage since the iOS 12 updated, not only that the clipboard isn’t working right, I will have a link saved and then go to another app to paste and it’s gone, iMessage is one of the reasons I like iPhone so much, I’m up for upgrading next month, I hope they fix it, I don’t know I have an Android phone for my business line, but I it’s not as secure, I have fixed many issues on my own, I can customize it just as I like, I can easily hack OS on androids, which you learn on a video online, so Apple just fix the **** issue, at least release the changes you made to iMessage you did not list on updates, I hope everyone will soon have this issue fixed, I do have faith in apple, don’t let us down!

Jan 27, 2019 8:47 PM in response to wild.gear

I’ve had the exact same issue and it started when I had my iPhone 7. It was fine for a while but then. Sometime after I got it the exact same situation as you describe started. Apple gave me a rolacement phone..... and the same issue happened so I thought maybe it was malware in my back up. I boitlght anew XR recently and started it as a new phone. Problem still exists. 🤷‍♂️ I’m perplexed by this

Feb 24, 2019 6:07 PM in response to hsi88

How do you turn off these special characters when trying to cut and past text messages. I do NOT want to EVER see them. EVER, get it, EVER. I want cut and paste every time. EVERY TIME. I don't get it to work any time. Always STUPID heart and thumbs up on my business phone. I'm not in high school. I'm 63 years old. This is just stupid.

Mar 26, 2019 2:48 PM in response to Scott KSSW

It's not a UNBELIEVABLE I CAN'T WORK WHEN THIS HAPPENS kinda problem I'm having but it is truly an annoyance, I copy a link or password to access a site for a research project at school and then my phone won't paste, maybe it will do it the first time to access the site but trying it twice? in succession??? it never works. Like yesterday I had timestamps for a youtube video copied, I don't want to say it was truly tasking to watch a one hour long video to find certain points for time-stamping but when you check in the morning to see that what you thought you posted didn't actually post then remember that that was the last thing you copied was the time stamps you get excited,, but NO! Your phone has the gosh darn audacity to not have the thing still copied????

Apr 9, 2019 5:03 AM in response to Scott KSSW

My guest is that Apple wants to promo its own auto-copy two step verification code when using Safari.

It is a cool feature but not cool enough to push you to change from Chrome to Safari , so they are trying to make even harder to use chrome by not letting you copy the code in order to make that auto-copy even more attractive. If Apple idea of innovation is to make it harder to use competitors products (exp. GOOGLE Map VS PLAN ) to promote their own, they will eventually loose marketshare ....

Oct 2, 2018 6:30 AM in response to Scott KSSW

This is aggravation on an EPIC scale. I work in a facility that requires you to log onto a network that is only good for 24hrs. Each day you have to REGISTER. Yesterday I was able to COPY N PASTE the password from the page that is automatically generated. My phone updated to this CRAP that is IOS 12 last night and can no longer. Come to find out about 3K other IDIOTS in this facility, like myself, are having this issue - adding 5minutes, now I have go to my office, write down this 15 character password, hope like **** I get the 0 and O's right... ***..... #APPLEIPHONE ***** BIGG TODAY.

Oct 11, 2018 2:48 AM in response to hech54

Same here, im using iphone 5s , and for me what happen is i can simply copy some text and then go to another app (or the same app) and paste that text and that works just fine , but lets say i try to paste again (which always worked before with every single ios i had before) it just doesnt work , and what i mean is that the paste option doesn't even show anymore, so i'd have to go copy the text again and then back to paste it again !! i hope there is a fix for this silly bug ( or whatever it's) .

Oct 2, 2018 6:54 AM in response to Scott KSSW

Not sure if it’s the same issue but this discussion talks about problems trying to copy content across different Apps. Why cant I copy and paste with iOS 11?


It’s not affecting all devices because I appear to still have the function (using iPad Mini 2), obviously links copy ok because I’ve used in this reply (but that’s Safari to Safari), but also tried copying text from Messages into Safari which also works fine.


The first and easiest would be to try a Forced Restart, if that does work try an ”Update” by putting the device into Recovery Mode when connecting to a Mac, selecting Update then replaces the OS without touching your data or Apps.


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


(Haven’t tried my X yet but will tonight, if it’s showing same problem will post back).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IOS 12 copy paste problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.