iPhone XS Max lightning port charging issue

Same problem here since launch day of the XS Max. I got an Xchange from the Apple store and the problem still occurs. I hate it when I need to unplug the charging cable and flip it to charge it. 2 replacements and the problem still occurs. Please someone leave a comment regarding any fix to their iPhones XS or XS Max. This is my 2nd replacement and my following issues are, charge gate issue, front top speaker doesn’t play music sometimes a reboot works but problem will reoccur a couple days after, poor WiFi connection esp when I FaceTime, some 3rd party mfi charging cables won’t even charger my phone at all. I owned iPhones since the iPhone 4 and I never had so many issues like my 256gb XS Max does. If I never had issues with this phone I would truly say this would be the best and most Xpensive phone I owned. Please comment to any fix.

I’ve been thru 2 replacements and yes problem still occurs. I have to flip my charging cable to charge it or wake the screen even some of my mfi cables won’t charge my phone at all.. my current issues are.. charge gate, front top speaker sometimes won’t work while listening to music, poor WiFi reception esp when I FaceTime. Please if anyone has a fix or solution please let us know. Btw I have a 256gb XS Max

I had an issue a couple weeks ago that my X just wouldn’t charge but out of no where it started charging again and I’m also having other issues with talking on the phone talk to chat and Siri where the screen just shuts off and I have to stop using audio to make it work again

Does anyone have a clue what going on

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Same issue here on my XS 256. I tried almost everything but nothing worked, so finally I went to apple store and the specialist said nothing is wrong with the hardware, and that they are aware of this issue and working on it in the next iOS update coming up the end of this month. Actually I believe it is software issue since it works fine as long as the phone is awake or been a sleep for very few seconds. I will hold on to it till the new update comes up and find out.

I have this same issue and my phone is only two weeks old. I noticed the lightning port has some wiggle to it which is NOT GOOD. I can only imagine how much worse this will get over time as the lightning port gets some wear and tear from usage. With the lightning port wiggle, it makes sense for charging to have issues because the pins don't line up properly to initiate charge.

I believe this is a hardware issue.

It looks like the last update did not address the issue for all devices. I upgraded to iOS 12.0.1 as I like to wait till the first patch prior to updating devices. On my iPad Air 2, the issues occurred. Note I am using a 3rd party *certified lightning cable. The workaround that worked for me is to actually unlock the device and the charge will start. I suspect it's some security issue for passive USB hacking. It will probably take a couple more patch updates to get all the various combinations sorted out.

In the new Apple update software (iOS 12.0.1), It states that it fixes this problem. I don't know if it is true because, well I don't have an iPhone Xs, but I really want one. Anyways, try the new update.

Just came from independent professional service shop. 5s drains battery after ios 12 update. Cable, power source and phone connector tested ok. Phone even woke up from off state at first, when the said power source combination was used. So the phone "knows" power is available. Still refuses to charge. After a while battery is so drained that phone appears dead.

Changed battery at service as a test. Immidiate response. Everything works. But does not allow charging until battery is dead.

Smell strongly like a software issue.

@xMASTIFFSx

I am having the same exact issue. I have a gold XS Max 64Gig, and it will charge probably 67% of the time. I have to either unplug the cable, and plug it back it, then it is charging, then there are those times where I have to even power off the phone, and start all over to get it to charge. Also to others who say they are going to replace the phone, I am currently on my third phone, and have had the same issues, not all the time. It is randomly, and when this happens I notice the face recognition becomes extremely less and I find myself inputting my pass code to get into my phone.

It's pretty frustrating.

I have a question about the phone that I have not been able to find an answer to. My wife has a Samsung S9, and whenever she tries to call myself or my daughter who has the normal X. It goes directly to voicemail. We have called Verizon, reset the network settings, on all phones, and nothing. Any ideas?

So I have had quite a similar problem but instead of it being the lightning cable it happens to me when I am using the earphones. After some time that the phone is not being used while earphones are still plugged in. The sound would come out from the speakers even though my earphones are plugged in. So I just plug them in again and sound comes through the earphones. I am currently using the iPhone X’s max 256 gb.

Same issue here.

It completely freezes when I plug in the cable.

After taping around on the Display and Buttons on the side it sometimes starts an emergency call After the Display is Black for a while....

I use original apple loading Equipment.

Go to Settings -> Face ID & Passcode -> Scroll down to ALLOW ACCESS WHEN LOCK -> tap on USB Accessories (switch it to on).

Thats it! It's not bug or issue, but a feature which keeps you phone secured against any USB access when phone is locked.

Uhhh switching it won’t make a difference. I swapped my Silver 64GB Max about an hour ago for a 256GB gold model. It too has the problem smh.

Good info, cause I was on my way to swap mine out, I will just hold on to it and wait for a update

Hi Everyone, i have found the problem under Face ID in settings scroll to the very bottum and enable USB accessories it has fixed my problem and i hope it fixes yalls