You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: xMASTIFFSx
xMASTIFFSx Author
User level: Level 1
32 points

iPhone XS Max lightning port charging issue

So Just got my new iphone. and noticed this issue I've been having. I connect the lightning cable to my phone to charge and most of the time it’s automatically charges. However I’ve noticed several times plugging the phone in and no charge comes up. Tried unplugging and plugging back in, sometimes it’ll work. I started to test it out. And I noticed the times I plugged it in, and I get no charge, I‘d leave the phone alone for 10-15 seconds. I pick it up, the screen illuminarea and then the charging symbol pops up. ive Tested these only with apple cables. So I’m thinking it’s either a port issue or possibly software. Any ideas or recommendations ?


thanks.

Posted on Sep 24, 2018 11:40 AM

Reply
Question marked as Top-ranking reply
User profile for user: Fcub32
Fcub32
User level: Level 1
18 points

Posted on Sep 24, 2018 5:53 PM

I am having this issue as well. I cannot tell if it is related to software, haven’t really paid attention to that part. I have an official 29w apple adapter with official Apple USB C power cable, as well as an aftermarket charger. Even today getting off work, i tried to connect it to my car charger and same issue. I set up an appointment with my carrier tomorrow and will be switching the phone.

View in context
438 replies

iPhone XS Max lightning port charging issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up