iPhone XS Max lightning port charging issue

So Just got my new iphone. and noticed this issue I've been having. I connect the lightning cable to my phone to charge and most of the time it’s automatically charges. However I’ve noticed several times plugging the phone in and no charge comes up. Tried unplugging and plugging back in, sometimes it’ll work. I started to test it out. And I noticed the times I plugged it in, and I get no charge, I‘d leave the phone alone for 10-15 seconds. I pick it up, the screen illuminarea and then the charging symbol pops up. ive Tested these only with apple cables. So I’m thinking it’s either a port issue or possibly software. Any ideas or recommendations ?


thanks.

Posted on Sep 24, 2018 11:40 AM

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Posted on Sep 30, 2018 12:50 AM

When I contacted Apple-support, they said it was not an iOS issue but a sw issue that occurred when I set up an iPhone from an existing iPhone or a backup. Therefore there is no need for a bug fix of the iOS. Also they said it was not isolated to the new iPhone XS Max phones. The charging issue should therefore be fixed when I did a factory reset.

438 replies

Sep 29, 2018 1:59 PM in response to xMASTIFFSx

Personally I think the "problem" isn't really a problem, it's a security measure. Apple is heavily fighting against the bruteforce attacks most have heard about in the last couple of months. One of those measurements is, that the phone "kills" the connection to the lightning port 30 seconds after the phone locked if nothing is connected to it. As far as I know this is not really a problem because in the security settings you can allow that USB accessories are able to communicate with the phone while it's locked.

I have an iPhone XS Max and when the phone is in standby and I plug it in without waking it up after about 20 seconds the phone makes the normal charging sound and also normaly starts to charge. Just to make everything clear I used the original iPhone charging brick and with USB accessories settings allowed and denied.

I also tried it out on my old iPhone 8 and got the same results, so I guess it's because of iOS 12.

Oct 1, 2018 6:10 AM in response to xMASTIFFSx

I noticed that except my iPhone XS Max, happens to several devices I updated to iOS 12. It happened to my iPad air 1 and my wife's X, so apparently it is a software issue of the iOS12. I really hope that today or this week we can have some news or an update from Apple, in other times this could have been already settled. At least they should say something, make a statement.

Oct 1, 2018 3:54 PM in response to xMASTIFFSx

I noticed this on my GFs Ipad Pro 12'9 when i upgraded to IOS 12, i thought it was just a problem with our charger! Tested it on with 3 other chargers and this issue is the same. I have to wake the Ipad up and then put in the charger cable or wake it after putting in the charger.


No problems however with my Iphone 7 or my GF's Iphone 8 plus that runs IOS 12.

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iPhone XS Max lightning port charging issue

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