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iPhone XS Max lightning port charging issue

So Just got my new iphone. and noticed this issue I've been having. I connect the lightning cable to my phone to charge and most of the time it’s automatically charges. However I’ve noticed several times plugging the phone in and no charge comes up. Tried unplugging and plugging back in, sometimes it’ll work. I started to test it out. And I noticed the times I plugged it in, and I get no charge, I‘d leave the phone alone for 10-15 seconds. I pick it up, the screen illuminarea and then the charging symbol pops up. ive Tested these only with apple cables. So I’m thinking it’s either a port issue or possibly software. Any ideas or recommendations ?


thanks.

Posted on Sep 24, 2018 11:40 AM

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Posted on Sep 24, 2018 5:53 PM

I am having this issue as well. I cannot tell if it is related to software, haven’t really paid attention to that part. I have an official 29w apple adapter with official Apple USB C power cable, as well as an aftermarket charger. Even today getting off work, i tried to connect it to my car charger and same issue. I set up an appointment with my carrier tomorrow and will be switching the phone.

438 replies

Sep 29, 2018 9:09 AM in response to xMASTIFFSx

Hi, I'm located in Canada and I have an iPhone 8 which is about 9 months old now. About a month ago I began noticing this issue. I don't think its something exclusively on the XS. When I plug my phone in to charge at night it won't register that its been plugged in. I have to wake the phone or unplug and plug it in again for it to register the charge. I didn't really think to much about it at the time until I saw Unbox Therapy make a video about it. I think it might be a port issue with newer iPhones, or maybe it's an issue with all iPhones that support wireless charging. I didn't really notice this until a while ago but it could be possible that this has been happening since I had the phone.

Sep 29, 2018 9:15 AM in response to morgan.h

Exactly, my original message:

Isn't there a new feature which blocks the USB port entirely (Normally except charging) after the device has been idling for about an hour or hasn't been unlocked for 2 weeks?

This is a new feature which should lock out police and hackers more hardly. Maybe it's a software bug at this place which confuses the charging port with the idling time and also blocks charging which it shouldn't in the first place. It should only block USB connections.

I don't have the problem with my iPhone XS.

Sep 29, 2018 9:18 AM in response to xMASTIFFSx

I had the same issue but tried this and it seems to be working fine now.


"Open

Settings app and browse for Face ID & Passcode. Provide your Passcode. Next scroll for the “Allow Access When Locked Section” make sure that the USB Accessories feature is enabled, to allow access to the USB port when the iPhone is locked."

Credit: iPhonetricks.org


Lemme know if this was helpful. I will update if anything changes

Sep 29, 2018 9:21 AM in response to xMASTIFFSx

I found about this issue after Unbox Therapy made a video on it, I have a gold xs max 64gb, i tired everything on this thread to re-create the issue, i charge with the 29w usb-c fast charger, didnt lift it, left it for like 10 mins, plug it in, and it works, i have not been able to re-create this issue at all. Maybe it is a hardware issue? if it was software would it not affect all of us

Sep 29, 2018 9:46 AM in response to Krammj

its like people don't read, i know its coming from good intentions but please read, people have stated that even with doing this, they have encountered the issue, i've spent the last hour trying to reproduce the issue on my phone, fortunately to no avail. I hope it doesnt happen to me, the phone costed $1200 after tax, i'd be tight

Sep 29, 2018 9:55 AM in response to moK93

I know.. At least a dozen users have posted this fix but it does not work for all users, if at all.. There are 11 pages of postings, it doesn't take that long to go through it. Even the first few pages have at least one person posting the same "fix".. Society has become so lazy that no one can take the time to read..

Sep 29, 2018 11:06 AM in response to xMASTIFFSx

Not to muddle this thread but I have a new iPhone 8 which I tried charging wirelessly overnight and noticed not charging once the phone is idle on the wireless pad. I don't know if this is more to do with the wireless charger, the phone moving during the night because of a taptic notification, or potentially this is an iOS 12 software bug. Any insight would be helpful.

Sep 29, 2018 12:41 PM in response to xMASTIFFSx

If you will check YouTube, Unboxing Therapy channel tested many iPhones (X, XS, XS Max) and some of them have a related problem as yours. Others don’t charge if the phone is locked.


So far on my iPhone XS Max I don’t have this issue.


It’s probably a software issue (and I hope so), rather than a hardware issue.


I hope Apple will give us an insight of this.

Sep 29, 2018 1:00 PM in response to Davetheraveuk

A couple of youtubers have now made videos on this issue, the main one being Lou from Unbox Therapy, videos been up for 6 hours. It’s had just over 1.1 million views. He tested multiple Max and standard XS with some having the issue and some not, but he believes it’s a Software issue. I also believe I saw 9to5 tech do a video on it so here’s hoping that this raises the stakes and Apple give an official response and that they move fast on this issue.

iPhone XS Max lightning port charging issue

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